Title: Kenmore Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kenmore Hotel Riverside relaxation awaits at this hotel where guests can enjoy drinks with a view while taking advantage of practical amenities like WiFi and laundry services ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4200/4165/8024aab4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/10000/4200/4165/cf2f03e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining](https://images.trvl-media.com/lodging/1000000/10000/4200/4165/a0103542.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4200/4165/7fddd441.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/4200/4165/d1f499f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Kenmore Hotel sits peacefully by the river, offering travelers respite in its garden and terrace. The bar and restaurant provide convenient dining, while in-room WiFi keeps everyone connected. Dry cleaning and laundry services make longer stays hassle-free. 7.6 Good ## Popular amenities - Bar - Breakfast available - Housekeeping - Pet-friendly - Laundry - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4165&PinnedHotelID=4165&HadPinnedHotel=true®ionId=-1&adults=2) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAberfeldy-Hotels-Kenmore-Hotel.h4165.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAberfeldy-Hotels-Kenmore-Hotel.h4165.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C56.58473%2C-3.99894&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sBVCitxxmPrXMFHm0ZulNhpc-WQ=) The Square, Kenmore, Aberfeldy, Scotland, PH15 2NU #### What's nearby - Mains of Taymouth Golf Course - 6 min walk - 0.5 km - The Scottish Crannog Centre - 16 min walk - 1.4 km - Taymouth Castle - 4 min drive - 2.9 km - Castle Menzies - 9 min drive - 12.6 km - Canyoning Scotland - 10 min drive - 11.6 km #### Getting around - Dunkeld & Birnam Station - 25 min drive - Dundee (DND) - 83 min drive #### Restaurants - ‪Schiehallion Bar - ‬9 min drive - ‪The Black Watch Inn - ‬8 min drive - ‪Waterfront Restaurant - ‬5 min walk - ‪Courtyard Restaurant - ‬6 min walk - ‪Glen Lyon Coffee Roasters - ‬10 min drive ## About this property ### Kenmore Hotel Hotel by the river Consider a stay at Kenmore Hotel and take advantage of a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - Buffet breakfast (surcharge), a porter/bellhop, and a front-desk safe - An elevator, 1 meeting room, and tour/ticket assistance - Guest reviews give good marks for the overall condition Room features All guestrooms are individually furnished, and offer amenities such as free WiFi. Other amenities include: - Shower/tub combinations, free toiletries, and hair dryers - TVs with digital channels - Wardrobes/closets, coffee/tea makers, and daily housekeeping ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/10000000/9240000/9234200/9234110/ce69880c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kenmore Club Aberfeldy - Pool - Kitchen - Parking included - Free WiFi 9.4 Exceptional 292 reviews CA $269 CA $323 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=9234110&PinnedHotelID=9234110&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/888800/888708/62d6d148.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fortingall Aberfeldy - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 82 reviews CA $407 CA $489 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=888708&PinnedHotelID=888708&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Double Room](https://images.trvl-media.com/lodging/12000000/11910000/11900400/11900379/307c18d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Breadalbane Arms Hotel (Room Only) Aberfeldy - Pet-friendly - Parking included - Free WiFi - Housekeeping 6.8 195 reviews CA $87 CA $105 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=11900379&PinnedHotelID=11900379&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/3000000/2960000/2955500/2955414/59ce7196.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moness Resort Aberfeldy - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 1,000 reviews CA $138 CA $166 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2955414&PinnedHotelID=2955414&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/14000000/13390000/13388200/13388130/c9c89fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Inn On The Tay Pitlochry - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.8 Exceptional 129 reviews CA $214 CA $257 total includes taxes & fees Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=13388130&PinnedHotelID=13388130&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/33000000/32730000/32722900/32722873/e201cb79.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mains of Taymouth Country Estate Aberfeldy - Pet-friendly - Parking included - Free WiFi - Restaurant 10 Exceptional 21 reviews CA $708 CA $849 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=32722873&PinnedHotelID=32722873&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/31000000/30570000/30561300/30561256/9926f114.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Balnearn House Aberfeldy - Breakfast included - Parking included - Free WiFi - Housekeeping 9.8 Exceptional 67 reviews CA $177 CA $213 total includes taxes & fees Nov 13 - Nov 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=30561256&PinnedHotelID=30561256&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Queen Bed | Interior](https://images.trvl-media.com/lodging/23000000/22810000/22803500/22803403/64b016a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taymouth Marina - Ben Hope Aberfeldy - Hot tub - Pet-friendly - Parking included - Free WiFi 10 Exceptional 6 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=22803403&PinnedHotelID=22803403&HadPinnedHotel=true®ionId=-1&adults=2) ![Cottage, Multiple Beds | Dining](https://images.trvl-media.com/lodging/32000000/31920000/31915800/31915764/bc2c6d5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taymouth Marina - Port Bane Aberfeldy - Hot tub - Pet-friendly - Parking included - Free WiFi 10 Exceptional 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=31915764&PinnedHotelID=31915764&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/14000000/13480000/13472700/13472637/b516eec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Steading Aberfeldy - Parking included - Free WiFi - Breakfast available 9.8 Exceptional 31 reviews CA $179 CA $214 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=13472637&PinnedHotelID=13472637&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 14.50 per person - A bar/lounge - A restaurant ### Family friendly - Laundry facilities ### Conveniences - Laundry facilities - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Garden - On a river - Terrace ### Accessibility - Elevator ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Soap - Toilet paper - Towels provided ### Entertainment - TV with digital channels ### Food and drink - Coffee/tea maker ### More - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10 PM Contactless check-in available ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions There is no front desk at this property ### Pets Pets allowed for an extra charge of GBP 15.00 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls and an off-leash area are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately GBP 14.50 per person - Pet fee: GBP 15.00 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### Property is also known as Kenmore Hotel Aberfeldy Kenmore Aberfeldy Kenmore Hotel Hotel Kenmore Hotel Aberfeldy Kenmore Hotel Hotel Aberfeldy ## Frequently asked questions ### Is Kenmore Hotel pet-friendly? > Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per stay. Service animals are exempt from fees. ### How much is parking at Kenmore Hotel? > Self parking is free at this property. ### What time is check-in at Kenmore Hotel? > Check-in start time: 3:00 PM; Check-in end time: 10 PM. ### What time is check-out at Kenmore Hotel? > Check-out is at 11 AM. ### Where is Kenmore Hotel located? > Situated on a river, this hotel is within a 10-minute walk of Loch Tay and Mains of Taymouth Golf Course. The Scottish Crannog Centre and Taymouth Castle are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kenmore Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 56 6 - Okay 16 4 - Poor 10 2 - Terrible 11 ### 8.2/10 Cleanliness ### 8.2/10 Staff & service ### 6.6/10 Amenities ### 7.2/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ### 8/10 Good #### Liz Dec 31, 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### Beautiful place Fantastic setting right on Loch Tay. Very atmospheric little hotel. Staff very friendly and the restaurant was excellent for dinner and breakfast. ##### Liz ### 8/10 Good #### Mark Nov 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Stay was great, only problem is the meal selection was poor. Only 2 choices for starters and dessert and 3 choices for main. Other than that the stay was nice. ##### Mark Stayed 1 night in Nov 2021 ### 4/10 Poor #### Kenneth Oct 29, 2021 Disliked: Property conditions & facilities needs a bit of TLC room decor rather tired ##### Kenneth Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Alan Oct 18, 2021 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Disappointed that there was a limited menu because of staff shortage. ##### Alan Stayed 1 night in Oct 2021 ### 8/10 Good #### Stephen Oct 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel in an amazing location Very nice hotel in an amazing location. ##### Stephen Stayed 1 night in Oct 2021 ### 8/10 Good #### David Oct 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### David Stayed 1 night in Oct 2021 ### 8/10 Good #### Margarita Oct 9, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Margarita Stayed 2 nights in Oct 2021 ### 6/10 Okay #### Patricia Sep 20, 2021 I was disappointed couldnt have dinner and had to go to Aberfeldy to eat at night as the restaurant down the road was fully booked. The bar on the night of Tuesday the 7th closed at 8.30pm with no warning, after coming back from Aberfeldy for dinner. This will not put me off coming back ##### Patricia Stayed 3 nights in Sep 2021 ### 8/10 Good #### Inger J Sep 19, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It would have been helpful to know that their restaurant is closed for dinner (due to staff shortage). We were not able to book at any of the restaurants in the village. The hotel was kind enough to give us sandwiches, a complimentary platter plus a bottle of wine. They serve a really good breakfast for GBP 10. Well worth the money. Nice service as well. They have a nice bar in the reception area. ##### Inger J Stayed 1 night in Sep 2021 ### 4/10 Poor #### Verified traveller Sep 12, 2021 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Sep 2021 ### 8/10 Good #### Stefanie Sep 6, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I’d definitely go back. It’s a nice hotel. Our room was spacious and clean. Friendly staff. Restaurant is over priced. Food was really poor when we where there but they didn’t charge for our mains which had to be sent back. I was disappointed by cheap kids chicken nuggets (not that the kids minded!😂). Overall though I really enjoyed our stay. ##### Stefanie Stayed 1 night in Sep 2021 ### 4/10 Poor #### Debra Sep 3, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was unorganised from the start we were given wrong directions to our room. We were not informed that there was a limited menu on offer of about 5 dishes and only in the restaurant no bar food as this was closed completely due to staff shortages we should have been given this information before we arrived. They were not serving food other than to guests so all other places to eat around were fully booked. So we had a nightmare finding something to eat as we didn't want any of the 5 dishes on offer. The whole place was grubby with everything being blamed on staff shortages. You expect flys by the river but inside the bar had so many around it !! the bar and tables were sticky if you cant keep the place clean dont open it. The bathroom was in need of attention the bath was cracked the floor was cracked they had obviously tried to give it a lick of paint on the ceiling but failed to then clean all the paint splashes off the floor!! Having drove over and seen the view of the hotel we were ##### Debra Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Jane Sep 2, 2021 Liked: Cleanliness, staff & service, amenities Lovely, friendly staff ##### Jane Stayed 1 night in Aug 2021 ### 10/10 Excellent #### john Aug 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### john Stayed 1 night in Aug 2021 ### 6/10 Okay #### Caroline Aug 26, 2021 Liked: Cleanliness, room comfort #### Lovely wee town We had a nice time in Kenmore Hotel but due to staffing shortages the restaurant wasn't opened for dinner which the hotel were meant to phone me about and didnt, so we had to drive into Aberfeldy to try and get for dinner for the first night as only The Courtyard was opened in Kenmore , but full. Waterfront and Ferryman Closed on a Tuesday. Most of the staff all seemed a bit deflated and they had 70's disco music playing at breakfast with a flashing speaker. I love 70's music but not at breakfast please! Could be worth another visit when they get more staff and open the nice restaurant. A lot of potential in the hotel, just need more upbeat staff and facilities. Kenmore a lovely wee town, nice walks. Would advise to book restaurants in advance and also the Tay Safari boat trip, we didnt and couldnt get booked, so all worth a visit , just book The Waterfront and The Courtyard in advance, nice friendly staff in these restaurants. ##### Caroline Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Angela Aug 14, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value , lovely staff We had a lovely spacious double room with a Z bed for my son, lovely corner bath too. Breakfast was amazing, best I’ve had in a long time. Great value for money, would definitely stay again ##### Angela Stayed 1 night in Aug 2021 ### 4/10 Poor #### Verified traveller Aug 10, 2021 Liked: Room comfort Terrible problems with noise from other residents till early hours of morning. Simply not acceptable. No management by Hotel Staff. I thought I was booking my family into a quaint country inn not a drunken doss house. ##### Verified traveller Stayed 3 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller Aug 9, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointment is an understatement Upon arrival we were told restaurant was closed was told that an email had been sent the day before and yes an email had been sent stating only the in room service was suspended. I told them this and that I had received the email from hotels.com to be told that they didn’t deal with hotels.com. Strange that they knew were coming then! Upon entering the room we had been allocated I could not believe what was in front of us. Wallpaper that my mother would have used over 60 years ago, a wardrobe and dressing table that was fit for the rubbish tip, curtains that should never have been hung, one electric socket, nails protruding from walls, a bathroom from the 50s and a dreadful musty smell. We complained to no avail, got told that is what we had booked, at £205 for our stay we expected better. The room was honestly not fit for purpose, should be condemned. Later on that evening as we were contemplating just going home we went back to reception where there was different lady on, she was lovely, her name was Norma and between her and a lovely Hungarian chap, I think called Gavor (sorry if misspelt) we managed to get another room. Although much better it still lacked basic amenities and was so tiny. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 10/10 Excellent #### Jennifer Jul 29, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic!! Stayed at Cairn Toul lodge with friends and had the best time. The lodge has all you need for a self catering get away. It has 3 big bedrooms all on suite. Large living space for a get together or celebration. It’s in a beautiful location right by the river. Can’t wait to go back. ![View from upstairs bedroom.](https://a.travel-assets.com/ugc/hotel-reviews/BC632AE79A7D252463CE3E1708AE4D2FB1D6BE261627566761665.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from lodge. ](https://a.travel-assets.com/ugc/hotel-reviews/7E642813069A9899A687BAAF08F8892A5A1240F71627566758883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Heather Jul 28, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Issue with Hotel. Com Our stay at kenmore Hotel was more than we expected the issue came at check out. Unfortunately simply because I didn't check payment had already been processed by hotel. Com I paid room rate on leaving hotel. On arrival home I checked bank and noticed hotel. Com had already taken payment. My issue is that altho the hotel immed refunded my payment and were very apologetic I have been unable to get any response from hotel. Com as to why they charged me over £50 more for the overnight stay than the hotel received. I appreciate there will be some admin fees bit £50!!!!!!! The only reason I hadn't booked direct t with hotel as the rate they quoted on their Web site was slightly dearer than hotel. Com The hotel explained that hotel. Com can offer rooms at a cheaper rate so I chose to book thro them. I would appreciate some form of explanation from hotel. Com as I have another reservation later in year at diff location and now feel I should cancel this if this is how they manage customer service ##### Heather Stayed 1 night in Jun 2021 ### 8/10 Good #### Verified traveller Jul 23, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### T Staff helpful and friendly. However, lack of staff was clearly evident in restaurant. Although pre-warned that there would be a delay in service, albeit only around 50% occupancy , when the food arrived it was over cooked. Believe shortages also applied to Chef(s). Overheard a number of complaints and did not join the queue. Have been a guest of this hotel for a good number of years and staff shortages shall hopefully be sorted out soon. Beautiful location and shall return. ##### Verified traveller Stayed 1 night in Jul 2021 ### 8/10 Good #### Verified traveller Jul 21, 2021 Liked: Staff & service, amenities, property conditions & facilities Only bad point was lack of bar facilities. Although bar staff in public bar had said earlier in the day they would be open until 10pm, on arrival back to the hotel after a meal out at 9.15pm, we were told bar man had gone home and restaurant staff didn't want to serve us. Even though they had just served somebody in front of us. Eventually he agreed to serve us, but did he would be closing the restaurant doors after us. He didn't, but continued to serve the same people me had served after us, again!!!!!!! Left a message to speak to a manager to discuss this, not heard from them yet 3 days later. ##### Verified traveller Stayed 2 nights in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 3, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, staff, views. This is one of the friendliest hotels i have stayed in. Every member of staff would go the extra mile and beyond to ensure you have a perfect time. ##### Verified traveller Stayed 2 nights in Jun 2021 ### 8/10 Good #### Gary Jun 27, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Gary Stayed 2 nights in Jun 2021 ### 4/10 Poor #### Verified traveller Jun 23, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location but hotel was disappointing Kenmore is beautiful and we were blessed with gorgeous weather. The hotel was in a super location but some aspects were disappointing. When we arrived, they believed our room was ready (bearing in mind we checked in at 4.30pm - an hour and a half after our allocated time) but when we walked into it, it clearly wasn’t ready! We were told our room would be ready in 20 minutes ... COVID??? A drink on the house was offered, thank you for that. When we returned to collect our key- the front of house seemed out out that we had interrupted him eating and wondered what we were after - slightly rude we felt. The hotel is pretty dated, which is a shame, it just needs a bit of tlc. We weren’t in our room for very long so it you are here to explore the area then I’m sure it will suit- location and price! ##### Verified traveller Stayed 1 night in Jun 2021 ## Expedia's Latest Trends ### Hotels > [Majestic Mirage Punta Cana - All inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Majestic-Mirage-Punta-Cana-All-Suites-All-Inclusive.h13180717.Hotel-Information) > > [The Whispering Pine Lodge](https://www.expedia.ca/Spean-Bridge-Hotels-The-Whispering-Pine-Lodge.h11119972.Hotel-Information) > > [Hotels in Prague](https://www.expedia.ca/Prague-Hotels.d180014.Travel-Guide-Hotels) > > [Apsley Inn & Restaurant](https://www.expedia.ca/Peterborough-Hotels-Apsley-Inn-Restaurant.h48893073.Hotel-Information) > > [Shangri-La Toronto](https://www.expedia.ca/Toronto-Hotels-Shangri-La-Toronto.h5178153.Hotel-Information) > > [Carberry Tower Mansion House and Estate](https://www.expedia.ca/Edinburgh-Hotels-Carberry-Tower-Mansion-House-And-Estate.h1411895.Hotel-Information) > > [Sligachan Hotel](https://www.expedia.ca/Isle-Of-Skye-Hotels-Sligachan-Hotel.h14705327.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Chateau Cartier Hotel & Resort, an Ascend Collection Resort](https://www.expedia.ca/Ottawa-Hotels-Chateau-Cartier-Hotel-Resort.h449484.Hotel-Information) > > [Hotels in Tobermory](https://www.expedia.ca/Tobermory-Hotels.d59192.Travel-Guide-Hotels) > > [Staybridge Suites Orlando at SeaWorld by IHG](https://www.expedia.ca/Orlando-Hotels-Staybridge-Suites-Orlando-At-SeaWorld.h13347322.Hotel-Information) > > [Spinnakers Brewpub & Guesthouses](https://www.expedia.ca/Victoria-Hotels-Spinnakers-Brewpub-Guesthouses.h33417339.Hotel-Information) > > [The Plaza - A Fairmont Managed Hotel](https://www.expedia.ca/New-York-Hotels-The-Plaza-Hotel.h28044.Hotel-Information) > > [Hotels in Southwest](https://www.expedia.ca/Southwest-Montreal-Hotels.0-n553248635976383912-0.Travel-Guide-Filter-Hotels) > > [Delta Hotels by Marriott Edmonton South Conference Centre](https://www.expedia.ca/Edmonton-Hotels-Delta-Hotels-By-Marriott-Edmonton-South-Conference-Centre.h18360.Hotel-Information) > > [Dalmahoy Hotel & Country Club](https://www.expedia.ca/Edinburgh-Hotels-Dalmahoy-Hotel-Country-Club.h21999.Hotel-Information) > > [Hotels with an Indoor Pool in Kanata](https://www.expedia.ca/Kanata-Ottawa-Hotels-Hotels-With-Indoor-Pool.0-n6057858-0-tHotelswithIndoorPool.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Jasper](https://www.expedia.ca/Jasper-Hotels-Cheap-Hotels.0-0-d10578-tCheapHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Comox (YQQ) to Fort McMurray (YMM)](https://www.expedia.ca/lp/flights/yqq/ymm/comox-to-fort-mcmurray) > > [Flights from Ottawa (YOW) to Granadilla de Abona (TFS)](https://www.expedia.ca/lp/flights/yow/tfs/ottawa-to-tenerife) > > [Flights from Regina (YQR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yqr/yyc/regina-to-calgary) > > [Flights from Toronto (YYZ) to Moab (CNY)](https://www.expedia.ca/lp/flights/yyz/cny/toronto-to-moab) > > [Flights from Calgary (YYC) to Barranquilla (BAQ)](https://www.expedia.ca/lp/flights/yyc/baq/calgary-to-barranquilla) > > [Flights from Detroit (DTW) to Zürich (ZRH)](https://www.expedia.ca/lp/flights/dtw/zrh/detroit-to-zurich) ### Cars > [Enterprise Car Rentals In Ottawa](https://www.expedia.ca/Enterprise-Car-Rentals-In-Ottawa.d178296-c15.Car-Rental-Guide-Suppliers) > > [Car rentals in Negril](https://www.expedia.ca/Car-Rentals-In-Negril.d2543.Car-Rental-Guide) ### Cruise > [Holland Koningsdam Cruises](https://www.expedia.ca/Holland-America-Line-Koningsdam.cHA-sKO.Cruise-Ship-Info) ### Activities > [Things to do in Michigan](https://www.expedia.ca/Things-To-Do-In-Michigan.d224.Travel-Guide-Activities) ### Packages > [Jamaica](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/88/Jamaica) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico)