City-Hotel Ochsen

Property class: 4

Choose dates to view prices

Located close to Zug Old Town and Metalli Shopping Centre, City-Hotel Ochsen provides free continental breakfast, a terrace, and a library. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant au premier, features international cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, and a window with a view of buildings.

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Single Room

A hotel room with a large bed, a chair, a small table, and a wall-mounted lamp.

Superior Single Room

8.8 out of 10
Excellent
(5 reviews)
  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Junior Double Room

A modern room with a sofa, a wooden coffee table, a bed, and a TV.

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet
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About the area

Located in Zug, City-Hotel Ochsen is near a train station and on a lake. Shoppers can check out Metalli Shopping Centre, while everyone can enjoy the natural beauty of Lake Zug and Ageri Lake. Looking to enjoy an event or a game while in town? See what's going on at Bossard Arena. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Zug travel guide
Map
Kolinplatz 11, Zug, 6300

What's nearby

  • A wooden dock extending into a calm lake with a sailboat in the distance and mountains in the background.
    Lake Zug
    3 min walk - 0.3 km
  • Zug Old Town
    2 min walk - 0.2 km
  • Alpine Panorama Path
    8 min walk - 0.7 km
  • Metalli Shopping Centre
    11 min walk - 1.0 km
  • Bossard Arena
    20 min walk - 1.7 km

Getting around

  • Zug (ZLM-Zug Train Station)
    11 min walk
  • Zurich Airport (ZRH)
    56 min drive

Restaurants

  • Stocker‘S Kafi Bar
    10 min walk
  • La Taverna
    10 min walk
  • Au Premier
    1 min walk
  • Confiserie Speck
    10 min walk
  • PLAZA café bistro bar
    3 min walk

About this property

City-Hotel Ochsen

  • Upscale hotel near Zug Old Town
  • Located close to Metalli Shopping Centre and Bossard Arena, City-Hotel Ochsen provides free continental breakfast, a terrace, and a library. For some rest and relaxation, visit the sauna. The on-site restaurant, Restaurant au premier, features international cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • A roundtrip airport shuttle (surcharge), ATM/banking services, and concierge services
    • 1 meeting room, luggage storage, and a porter/bellhop
    • A banquet hall, a front-desk safe, and free newspapers
  • Room features
  • All guestrooms at City-Hotel Ochsen boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
  • Other conveniences in all rooms include:
    • Rainfall showers, separate tubs/showers, and free toiletries
    • TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and electric kettles

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Frequently asked questions

Is City-Hotel Ochsen pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 24 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at City-Hotel Ochsen?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at City-Hotel Ochsen on Oct 31, 2026 start from CA $461, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at City-Hotel Ochsen?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at City-Hotel Ochsen?

Check-out is at noon.

Does City-Hotel Ochsen provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CHF 170 per vehicle applies.

Where is City-Hotel Ochsen located?

Situated on a lake, this hotel is steps from Zug Old Town and Lake Zug. Metalli Shopping Centre and Bossard Arena are also within 1 mi (2 km). Zug (ZLM-Zug Train Station) is 11 minutes by foot and Zug Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

City-Hotel Ochsen Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 98 out of 145 reviews
Rating 8 - Good. 42 out of 145 reviews
Rating 6 - Okay. 4 out of 145 reviews
Rating 4 - Poor. 0 out of 145 reviews
Rating 2 - Terrible. 1 out of 145 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in an excellent central location not only were there bus stops close by but the main train station was within easy walking distance. Our double bed was huge and very comfortable. The breakfast offered a lot of variety and Marco the breakfast assistant was polite and attentive. The amenities were all excellent and the only thing missing was a fridge in the room which is why I only gave 4 and not 5 stars .
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Nice service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Hotel, lovey staff and accommodations
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Lovely staff and a wonderful unique building
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness
Friendly, clean, family hotel, centrally located in Zug.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in a lovely place.

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Stayed three nights on a weekend vacay, good breakfest, friendly staff
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing and spotless hotel
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in beautiful part of town.

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a quaint part of town. 2 blocks from the lake and an abundance of restaurants. Staff were the nicest most helpful I've ever encountered. Very large room and very comfortable. Highly recommend
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, has everything you need
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed my stay. Thanks for the hospitality.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Enjoyed our stay!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Private and Professional Swiss Hotel

Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A night in Zug

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Cleanliness is irreproachable. All details well thought.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023