Title: Hotel Rancho San Cayetano - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Rancho San Cayetano Hotel in Zitácuaro with a full-service spa and a sauna ![Flat-screen TV](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/46c56be4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/ad0e52da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/230f5ebb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/f93f5b4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/8e8c66b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Rancho San Cayetano offers a tranquil garden setting for serene spa treatments or relaxing with a book from the library. The outdoor pool area features comfortable sun loungers with umbrellas—a rejuvenating experience praised by previous guests. 8.6 Excellent ## Popular amenities - Bar - Pool - Spa - Pet-friendly - Parking included - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 24 - Nov. 25](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=45876176&PinnedHotelID=45876176&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Standard Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/5afc4455.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 9.0 Wonderful 4 reviews ### Highlights Heating Free cribs/infant beds Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Champagne service - Sleeps 4 - 2 Double Beds ![Standard Room, 1 King Bed | Living area](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/f9ff284c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Heating Free cribs/infant beds Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Champagne service - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/ad0e52da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Heating Free cribs/infant beds Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker Champagne service - 1 bedroom - Sleeps 2 - 1 King Bed ![Standard Cabin (Casa de Adobe)](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/8cccc25a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin (Casa de Adobe) ### Highlights Heating Free cribs/infant beds Kitchenette Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Standard Cabin (Casa de Piedra)](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/a8b28531.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin (Casa de Piedra) ### Highlights Heating Free cribs/infant beds Kitchen Flat-screen TV Separate bedroom Private bathroom Free bottled water Coffee/tea maker - 1 bedroom - River view - Sleeps 3 - 1 King Bed and 1 Twin Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/db189d07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Cabin (Casa Sol) 10.0 Exceptional 1 review ### Highlights Heating Free cribs/infant beds Kitchenette Flat-screen TV Sofa bed - single 2 bedrooms Private bathroom Free bottled water - 2 bedrooms - Sleeps 4 - 1 Double Bed and 1 Queen Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/a4b05e04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, Multiple Beds ### Highlights Heating Free cribs/infant beds Kitchenette Flat-screen TV 2 bedrooms 2 bathrooms Private bathroom Free bottled water - 2 bedrooms - Sleeps 4 - 1 King Bed and 1 Queen Bed ![1 bedroom, in-room safe, desk, free cribs/infant beds](https://images.trvl-media.com/lodging/46000000/45880000/45876200/45876176/a4b05e04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment ### Highlights Heating Free cribs/infant beds Kitchenette Flat-screen TV 2 bedrooms 2 bathrooms Private bathroom Free bottled water - 2 bedrooms - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZitacuaro-Hotels-Hotel-Rancho-San-Cayetano.h45876176.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZitacuaro-Hotels-Hotel-Rancho-San-Cayetano.h45876176.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.42778%2C-100.38062&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MqZJpG5oKBBBEgYWf65ZIj-DJRs=) Carretera a Huetamo km 2.3, Colonia Cuatepec de Morelos, Zitácuaro, MICH, 61531 #### What's nearby - Small Garden - 5 min drive - 3.1 km - Station House - 6 min drive - 4.9 km - Monarch Butterfly Biosphere Reserve - 12 min drive - 7.9 km - El Relicario Bullring - 59 min drive - 57.2 km #### Restaurants - ‪La Cheve-Ceria - ‬5 min drive - ‪Zitácuaro Cervezas - ‬5 min drive - ‪Tarzan Boy - ‬5 min drive - ‪Tacos Moy - ‬12 min walk - ‪Piccolo's Pizza - ‬5 min drive ## About this property ### Hotel Rancho San Cayetano Hotel near a boardwalk/promenade At Hotel Rancho San Cayetano, you can look forward to a terrace, a garden, and a playground. Treat yourself to a body treatment, a massage, or a manicure/pedicure at San Cayetano, the onsite spa. In addition to a library and laundry facilities, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a TV in the lobby - A front-desk safe, a reception hall, and a gift shop Room features All guestrooms at Hotel Rancho San Cayetano offer amenities such as free WiFi, safes, and free bottled water. Extra amenities include: - Children's books, art supplies, and free infant beds - Free tea bags/instant coffee and coffee/tea makers - Showers and free toiletries - Flat-screen TVs with cable channels - A personal chef, heating, and daily housekeeping ## Similar properties ![6 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/10000000/9350000/9344200/9344116/7cb08d11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Agua Blanca Jungapeo - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 75 reviews CA $132 CA $161 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=9344116&PinnedHotelID=9344116&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Double Room](https://images.trvl-media.com/lodging/105000000/104320000/104316000/104315964/84bdda70.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL SOLACHE INN Zitácuaro - Pet-friendly - Free WiFi - Breakfast available 9.0 Wonderful 19 reviews CA $71 CA $84 total includes taxes & fees Nov 25 - 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Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 62 reviews CA $57 CA $67 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=36338503&PinnedHotelID=36338503&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/41000000/40600000/40591200/40591170/d540aade.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rancho Tabachines Zitácuaro - Pool - Spa - Free WiFi - Restaurant 9.2 Wonderful 45 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=40591170&PinnedHotelID=40591170&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94490000/94486500/94486437/2d1931af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RANCHO CUMBRE MONARCA Ocampo - Pet-friendly - Parking included - Restaurant - Breakfast available 7.0 Good 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=94486437&PinnedHotelID=94486437&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105810000/105806200/105806136/d4aed781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eucaliptos Med Spa Zitácuaro - Pool - Hot tub - Spa - Parking included 9.0 Wonderful 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=105806136&PinnedHotelID=105806136&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Private picnics - Snack bar/deli ### Things to do - Children's pool - Full-service spa - Library - Outdoor pool - Playground - Sauna - Steam room - TV in common areas ### Family friendly - Art supplies - Children's books - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - Gift shop/newsstand - Guidebooks - Laundry facilities - Limited-hour front desk - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Facials - Manicures/pedicures - Massage - Spa open daily - Steam room ### Accessibility - No elevator ### More - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Champagne service - Chef service - Coffee/tea maker - Free bottled water - Tea bags/instant coffee ### More - Desk - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - 9:00 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 260 per pet, per night Welcoming dogs and cats only 1 total pets Pets cannot be left unattended ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Pet fee: MXN 260 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards ### We should mention This property does not have elevators Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Rancho San Cayetano Zitacuaro Hotel Rancho San Cayetano Hotel Hotel Rancho San Cayetano Zitácuaro Hotel Rancho San Cayetano Hotel Zitácuaro ## Frequently asked questions ### Does Hotel Rancho San Cayetano have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hotel Rancho San Cayetano? > As of Nov 23, 2025, prices found for a 1-night stay for 2 adults at Hotel Rancho San Cayetano on Nov 30, 2025 start from CA $180.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Zitacuaro-Hotels-Hotel-Rancho-San-Cayetano.h45876176.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Rancho San Cayetano pet-friendly? > Yes, this property allows cats and dogs (limit 1 total). There's a fee of MXN 260 per pet, per night. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Rancho San Cayetano? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Rancho San Cayetano? > Check-out is at noon. ### Does Hotel Rancho San Cayetano provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Hotel Rancho San Cayetano located? > Situated near a boardwalk/promenade, this spa hotel is within 3 mi (5 km) of Woodland Reservoir, Small Garden, and Independence Hill. Station House is 3 mi (4.8 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Rancho San Cayetano Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 32 8 - Good 7 6 - Okay 1 4 - Poor 3 2 - Terrible 4 ### 10/10 Excellent #### Clarice Feb 28, 2023 Liked: Cleanliness, staff & service Beautiful place. Helpful staff and good environment. I would stay again. ##### Clarice Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Steen Feb 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel Had a wonderful stay at this hotel. Lovely gardens and good restaurant. Rooms are a bit on the simple side (especially the bathrooms) but this is to be expected with this type of accommodation. I would not hesitate to stay here again. ##### Steen Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Bobbi Dec 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is beautiful, clean, and comfortable. The people who work here are kind and want to help with any needs. Highly recommend. ##### Bobbi ### 8/10 Good #### Frances Jan 27, 2024 Liked: Cleanliness, staff & service Very disappointed the pool was not open..booked in part because of pool. But beautiful surroundings and butterfly tour was special and wonderful ##### Frances Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Margarita Jun 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First night felt unsafe. To lonely. ##### Margarita Stayed 2 nights in Jun 2024 ### 4/10 Poor #### maria de la luz Feb 16, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities We were disappointed our room wasn’t ready had to wait around the property to get for our room 3and half hrs . ##### maria de la luz Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Sara Mar 7, 2023 Liked: Property conditions & facilities Disliked: Staff & service, amenities An enigma- ##### Sara Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Judith Aug 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo me gusto, el lugar, el servicio, el personal, es muy familiar, quiero recomendarlo y regresar ##### Judith Stayed 1 night in Aug 2025 ### 10/10 Excellent #### sebastian Jul 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo estuvo increíble, el lugar es hermoso, lleno de detalles, muy lindo para descansar ##### sebastian Stayed 1 night in Jul 2025 ### 8/10 Good #### Enrique Jul 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente lugar para descansar Sin areas designadas para fumar ##### Enrique Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Maximiliano Mar 31, 2025 Liked: Staff & service, amenities, property conditions & facilities Muy bonito ##### Maximiliano Stayed 1 night in Mar 2025 ### 8/10 Good #### Hortencia Mar 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad, no me gustó la alberca fría y te cobran por tu mascota ##### Hortencia Stayed 1 night in Mar 2025 ### 4/10 Poor #### Alejandro Mar 19, 2025 Liked: Cleanliness, property conditions & facilities Todo muy bien, excepto el servicio del restaurant en el desayuno, muy tardado 90 minuto para traernos los platos, la Gerente se acercó después de yo dar varias vueltas a la cocina para quejarme y se agilizo y no cobraron el servicio. ##### Alejandro Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Sergio Dec 23, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities La atención de las personas de recepción no dan una atención cordial. ##### Sergio Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Maria gabriela Aug 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar para relajarse muy bien ##### Maria gabriela Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Cesar Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tranquilidad y excelente servicio. Súper atención y servicios. Gran lugar! ##### Cesar Stayed 1 night in Jul 2024 ### 10/10 Excellent #### BLANCA NANCY Jul 6, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amamos! Nos encantó!!… Ahora es de nuestros lugares favoritos para vacacionar! 😉 ##### BLANCA NANCY Stayed 1 night in Jul 2024 ### 10/10 Excellent #### CECILIA Feb 25, 2024 Liked: Cleanliness, amenities, property conditions & facilities Es grande , cuidada, procuran cuidar el medio ambiente ideal para un fin de semana ##### CECILIA Stayed 1 night in Feb 2024 ### 8/10 Good #### Pablo Feb 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito ##### Pablo Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Montserrat Feb 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo en general es muy bueno, sus instalaciones el trato, mejoraria la climatización de la alberca. ##### Montserrat Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### MARCO A Dec 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buen lugar! Excelente lugar, muy buen ambiente, reconocimiento especial a Johnny, excelente servicio ##### MARCO A Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Maria Esperanza Dec 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hermoso lugar ##### Maria Esperanza Stayed 1 night in Dec 2023 ### 8/10 Good #### Moctezuma Oct 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bonito Lugar muy agradable a la vista. Muy buenas amenidades. ##### Moctezuma Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Eric Sep 18, 2023 Disliked: Staff & service Pesimo servicio, ofertan productos que no tiene dicen wifi y no hay, ni musica porque no tenian conexión a Internet, pesima justificación. En la reserva incluyen mascotas y te cobran adicional cuando te vas a marchar, el personal de servicio abandonó el hotel y no habia nadie que atendiera, apenas una pesona en la reception sin acceso a nada y una persona de seguridad, le pedimos de beber y la respuesta fue que no tenian servicio que el hotel estaba sin personal, pides de comer y no obstante a que estaba vacio el hotel se tardan muchisimo en servir, en la carta tienen varios platos que cuando los pides te dicen que no hay. Si quieren pasarla bien mal es el hotel indicado. ##### Eric ### 10/10 Excellent #### Michelle Jun 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Un lugar agradable, muy tranquilo para pasar un fin relajado, nos encantó que puedes estar en la alberca hasta tarde, en general muy bien, solo le faltaría más variedad en el menú del restaurante ##### Michelle Stayed 1 night in Jun 2023 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - 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