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Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains
Hypo-allergenic bedding, free minibar, in-room safe, blackout curtains

Guest reviews

4.6/5 Wonderful
274 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Restaurant
  • Business Services
  • Bar

Map

Explore the area

Popular LocationZermatt-Furi Gondola17 min walk
Popular LocationWeisshorn6 min drive
AirportSion (SIR)77 min drive
Popular LocationZinal - Sorebois Cable Car95 min drive

Choose dates to view prices

  • Economy Two Twin Beds

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 3
    More detailsEconomy Two Twin Beds
  • Economy Two Twin Beds

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 2
    More detailsEconomy Two Twin Beds
  • Compact Single South

    Room amenities

    • 172 sq ft
    • Mountain view
    • Sleeps 1
    More detailsCompact Single South
  • Single Room (Compact - Matterhorn)

    Room amenities

    • 161 sq ft
    • Mountain view
    • Sleeps 1
    More detailsSingle Room (Compact - Matterhorn)
  • Double Room (Compact)

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 2
    More detailsDouble Room (Compact)
  • Double Room (Compact - Matterhorn)

    Room amenities

    • 226 sq ft
    • Mountain view
    • Sleeps 2
    More detailsDouble Room (Compact - Matterhorn)

About this area

Zermatt

Located in Zermatt, Sunstar Hotel Zermatt is near a train station. Zermatt-Furi Gondola and Mountaineers Cemetery are local landmarks, and the area's natural beauty can be seen at Unterrothorn and Weisshorn. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with mountain biking, hiking/biking trails and skydiving.

Visit our Zermatt travel guide
Map
Popular Location

What's nearby

  • Zermatt-Furi Gondola - 17 min walk
  • Weisshorn - 6 min drive
  • Saas-Fee Ski Resort - 50 min drive
  • Grimentz Ski Resort - 88 min drive
  • Zinal - Sorebois Cable Car - 95 min drive

Getting around

  • Zermatt Station - 4 min walk
  • Geneva (GVA-Cointrin Intl.) - 162 min drive

About this property

Sunstar Hotel Zermatt

4-star hotel, walk to Matterhorn Ski Paradise
This smoke-free hotel features a restaurant, a bar/lounge and a meeting room. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 44 rooms offer free WiFi, free minibar items and flat-screen TVs with cable channels. Guests will also find room service (during limited hours), free bottled water and hairdryers.
Sunstar Hotel Zermatt offers 44 forms of accommodation with free minibar items and a safe. Flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Free train station pick-up shuttle

Food and drink

Free buffet breakfast available daily
1 restaurant
1 bar
Room service available

Things to do

Shopping

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski passes
Ski storage
Tour/ticket assistance

Languages spoken

English
French
German
Italian
Spanish

Business services

1 meeting room
Computer station
Conference space (861 square feet)

Outdoors

Garden
Terrace

Spa

Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Blackout drapes/curtains
Hypo-allergenic bedding

Bathroom

Bathroom (partially open)
Bathtub or shower
Free toiletries
Hairdryer

Entertainment

TV channels
Flat-screen TV

Food and drink

Free bottled water
Free minibar

More

Phone
Safe

Policies

Check-in

Check-in between 3 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 25.
Cots (infant beds) are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 15 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Guests must contact this property in advance to reserve rollaway/extra beds. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.
  • Contactless check-in and contactless check-out are available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Sunstar Hotel Zermatt
Sunstar Hotel
Sunstar Zermatt
Sunstar Style Hotel Zermatt

Frequently asked questions

Can I cancel my reservation for free at Sunstar Hotel Zermatt and receive a full refund?
Yes, Sunstar Hotel Zermatt offers free cancellation on select room rates, because flexibility matters! Please refer to Sunstar Hotel Zermatt cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 15 per pet, per night.
How much is parking at this property?
Sunstar Hotel Zermatt doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3 PM to 10:00 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
Situated in the mountains, this hotel is within 1 mi (2 km) of Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 10 minutes. Zermatt Station and Zermatt Gornergratbahn Station are within a 5-minute walk.

Guest reviews

Overall score and ratings for Sunstar Hotel Zermatt

4.6
Wonderful
5 - Excellent
178
4 - Good
76
3 - Okay
15
2 - Mediocre
3
1 - Poor
2
4.7
Cleanliness
4.7
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff working the front desk was very helpful to me throughout my stay. The room was clean and spacious, and the hotel had an excellent wellness spa in the basement. Great breakfast buffet as well.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay

Convenient location, nice breakfast buffet with lots of choices, clean and comfy room with generous free mini bar in the room with free refillable bottled drinks

Stayed 3 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Housekeeping was good. Pleasant scent upon returning to room after housekeeping. Though more toiletries such as cotton pads/buds and availability of a electric kettle to boil water would be much appreciated.

Stayed 2 nights in Sep 2019