Title: Hotel Ambassador Zermatt - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4906346&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Ambassador Zermatt Guests warm themselves by the inviting lobby fireplace or relax on loungers around the indoor pool with spectacular mountain views at this alpine retreat. ## Photo gallery for Hotel Ambassador Zermatt ![Property entrance - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/4b7b528b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/37715599.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 Bed Room Suite in Suite | Balcony view - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/84b0d9ee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dinner served, fondue, garden views - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/21814c3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Mountain View (Matterhorn) | Balcony - Hotel Ambassador Zermatt (Zermatt)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/ef2ad553.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Ambassador Zermatt offers a peaceful mountain escape with thoughtful amenities. Start your day with a breakfast buffet, relax in the sauna or indoor pool, and enjoy dinner at Restaurant Tapas & Wine overlooking the garden. The helpful multilingual staff ensures a great stay. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Hot tub - Pet friendly - Free WiFi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Double Room, Mountain View (Matterhorn) ![Double Room, Mountain View (Matterhorn)](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/45548805.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Mountain View (Matterhorn) 8.6 Excellent 7 reviews ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillowtop bed Separate bedroom Premium bedding Blackout drapes/curtains - Mountain view - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/a5f0215c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room 7.4 Good 6 reviews ### Highlights Heating Flat-screen TV Hypo-allergenic bedding Pillow menu Pillowtop bed Separate bedroom Premium bedding Blackout drapes/curtains - Garden view - 269 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for 1 Bed Room Suite in Suite ![1 Bed Room Suite in Suite](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/e5c0d510.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Bed Room Suite in Suite 9.8 Exceptional 6 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Mountain view - 534 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Queen Sofa Bed ### View all photos for 2 Room Suite in Family room ![2 Room Suite in Family room](https://images.trvl-media.com/lodging/5000000/4910000/4906400/4906346/2bd1b63f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Room Suite in Family room 9.8 Exceptional 9 reviews ### Highlights Separate dining area Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains - Mountain view - 646 sq ft - 2 bedrooms - Sleeps 4 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Ambassador-Zermatt.h4906346.Hotel-Information) ## About the area Located in Zermatt, Hotel Ambassador Zermatt is near a train station and near a boardwalk/promenade. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02521%2C7.74922&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kFzCnwuMPa6tNd-hXfFFbGvfV4Q=) Spissstrasse 10, Zermatt, VS, 3920 ### What's nearby - ![This photo is taken from the Riedweg. It's great for sunset and blue hour photos since it allows to frame both the village and the Matterhorn.](https://images.trvl-media.com/place/4300/9f377b52-3957-4a02-bfc7-b112c38ffe80.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt-Matterhorn Ski Paradise 1 min walk \- 0.0 km - ![#Contest #Matterhorn #Zermatt #Switzerland #Suisse#Schweiz #HeavenonEarth #Culture](https://images.trvl-media.com/place/4300/75e47df8-32d9-4257-a27c-f3c2f5e930be.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zermatt - Furi 8 min walk \- 0.7 km - Zermatt Visitor Center 2 min walk \- 0.2 km - Zermatt–Sunnegga Funicular 5 min walk \- 0.4 km - Matterhorn Museum 8 min walk \- 0.7 km ### Getting around - Zermatt (QZB-Zermatt Train Station) 1 min walk - Geneva International Airport (GVA) 162 min drive ### Restaurants - McDonald's 3 min walk - Le Petit Royal 4 min walk - Restaurant Derby 4 min walk - Golden India 3 min walk - Manud 5 min walk ## About this property ### Hotel Ambassador Zermatt Upscale hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Ambassador Zermatt. For some rest and relaxation, visit the sauna or the hot tub. The on-site fondue restaurant, Restaurant Tapas & Wine, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby. You'll also find perks like: - An indoor pool along with sun loungers - Bike rentals, express check-out, and express check-in - Free newspapers, luggage storage, and a 24-hour front desk - Multilingual staff, tour/ticket assistance, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and laptop-friendly workspaces. Other amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Tubs or showers, free toiletries, and hair dryers - Flat-screen TVs with cable channels - Wardrobes/closets, children's slippers, and heating ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 841 reviews CA $347 CA $375 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 514 reviews CA $316 CA $342 total includes taxes & fees Apr 12 - 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Breakfast included - Spa - Free WiFi - Bar 9.0 Wonderful 309 reviews CA $427 CA $458 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=4598209&PinnedHotelID=4598209&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/907600a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 634 reviews CA $684 CA $724 total includes taxes & fees Apr 12 - Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet friendly - Free WiFi - Restaurant 9.6 Exceptional 202 reviews CA $844 CA $891 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=6480222&PinnedHotelID=6480222&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/012c26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt - Pool - Breakfast included - Spa - Pet friendly 10 Exceptional 223 reviews CA $545 CA $580 total includes taxes & fees Mar 23 - Mar 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=4906346&PinnedHotelID=4906346&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4906346,9789864,20845060,24157612,6164076) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A restaurant - Hosted evening meal available daily for a fee of CHF 55 - Snack bar/deli ### Restaurants on site - Hotelbar - Restaurant Tapas & Wine ### Things to do - Bicycle rentals - Hot tub - Indoor pool - Piano - Sauna - Ski equipment rentals - Ski passes - Ski storage - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Accessibility - Elevator ### More - 3 buildings - Built in 1978 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Bathtub or shower - Children's slippers - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Limited room service - Minibar ### More - Desk - Electrical adapters - Heating - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between October 31 and December 10\. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of CHF 15.00 per pet Welcoming dogs and cats only 1 total pets ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for CHF 90 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15.00 per pet - Crib (infant bed) fee: CHF 90 per night - Hosted evening meal: CHF 55 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms A car is recommended for transportation to and from this property Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Ambassador Hotel Zermatt Ambassador Zermatt Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Ambassador Hotel Hotel Ambassador Zermatt Hotel Hotel Ambassador Zermatt Zermatt Hotel Ambassador Zermatt Hotel Zermatt ## Frequently asked questions ### Does Hotel Ambassador Zermatt have a pool? ### How much does it cost to stay at Hotel Ambassador Zermatt? ### Is Hotel Ambassador Zermatt pet-friendly? ### How much is parking? ### What time is check-in at Hotel Ambassador Zermatt? ### What time is check-out at Hotel Ambassador Zermatt? ### Where is Hotel Ambassador Zermatt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Ambassador Zermatt Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 305 8 - Good 148 6 - Okay 29 4 - Poor 10 2 - Terrible 6 ## Reviews ### 6/10 Okay #### Chukwuma Jan 17, 2026 The hotel was nice and comfortable. ##### Chukwuma Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nurunnajibah Dec 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was spacious, clean and breakfast was absolutely amazing. Will definitely stay here again. ##### Nurunnajibah Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Jeffrey Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities Just going to say ...amazing! Great location near train station, superb rooms with stunning views, great spa facilities and perfect breakfast to start the day. Already looking forward for next years visit. ##### Jeffrey Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### John Jan 21, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great room. Clean and lovely view. ![](https://a.travel-assets.com/ugc/hotel-reviews/73f84250-fdb0-44ec-9f3f-166be23696a9-1769024667357.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Gary Jan 12, 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean. Breakfast was fabulous. ##### Gary Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Lee Jan 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel is updated and well appointed. The rooms are small but optimized with storage. We had adjacent rooms with our teenage girls that connected along the outside balconies. The hotel is near the train station which was great upon arrival and departure. There is minimal noise from the train station that I only heard when the balcony door was ajaf. So, if you are a light sleeper, then request a room away from that section. The staff and breakfast were great. ##### Lee Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Clark Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great views ##### Clark Stayed 3 nights in Sep 2025 ### 8/10 Good #### alex Jul 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a good conveniently located hotel ##### alex Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Maxime Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice employees ##### Maxime Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andriy Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff. ##### Andriy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ying Ying Jul 7, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very convenient, free breakfast, and the pool is a plus. ##### Ying Ying Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Marilou Jun 2, 2025 Liked: Amenities clean, good breakfast, near to all, quiet ##### Marilou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Paul Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in Zermatt Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking. ![](https://a.travel-assets.com/ugc/hotel-reviews/1a8c1301-0389-4b9e-96c6-a6e080fd3310-1757084155437.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e7a9654-0fa9-4c06-9dff-153dc34f9b4b-1757084155048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3a318ef0-a02a-476f-ab40-7d088c4c21d5-1757084156207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8883b80a-a202-41a1-86d2-84afde11356b-1757084154605.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### William Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system. ##### William Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jessica Dec 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. ![Exterior decorated for Christmas](https://a.travel-assets.com/ugc/hotel-reviews/1ccc7dc2-3a33-4ad9-8556-79e43036f1bd-1765994075793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Indoor pool](https://a.travel-assets.com/ugc/hotel-reviews/b105cda1-d4af-4d1e-96a2-4696ab7ddd8f-1765994078908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sauna](https://a.travel-assets.com/ugc/hotel-reviews/b2bd1b1b-7f20-4023-a4bd-28ebad37c8f4-1765994082993.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hot tub](https://a.travel-assets.com/ugc/hotel-reviews/0462de66-cffa-4ebd-b362-e7bcd4526934-1765994086491.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jessica Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jetan Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Views, Central location, Good facility We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service. ##### Jetan Stayed 1 night in Mar 2025 ### 8/10 Good #### Iris Dec 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining. ##### Iris Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Prithwiraj Apr 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property & friendly staff. Great breakfast. ##### Prithwiraj Stayed 3 nights in Mar 2024 ### 8/10 Good #### Nilesh N. Kotecha, May 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Nilesh N. Kotecha, Stayed 1 night in May 2024 ### 10/10 Excellent #### Michael Mar 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip ##### Michael Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Concetta Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean. ##### Concetta Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Tobin Sep 21, 2024 Liked: Cleanliness, amenities Excellent breakfast. Arsen at front desk super helpful! ##### Tobin Stayed 4 nights in Sep 2024 ### 8/10 Good #### Roline Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good. View of the Matterhorn. The breakfast was ok could be improved. ##### Roline Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Elise Apr 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again. ##### Elise Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Jason Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay- close to train station Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable. ##### Jason Stayed 3 nights in Apr 2024 ### Expedia's Latest Trends ### Hotels > - [Alpine Lodge](https://www.expedia.ca/Zermatt-Hotels-Alpine-Lodge.h4618992.Hotel-Information) > - [LeCrans Hotel & Spa](https://www.expedia.ca/Lens-Hotels-LeCrans-Hotel-Spa.h2425518.Hotel-Information) > - [harry’s home Zürich-Limmattal](https://www.expedia.ca/Spreitenbach-Hotels-Harrys-Home-Hotel-Apartments.h93116331.Hotel-Information) > - [Hôtel la Suite](https://www.expedia.ca/Payerne-Hotels-Hotel-La-Suite.h10935615.Hotel-Information) > - [Hôtel National Resort & Spa](https://www.expedia.ca/Champery-Hotels-Hotel-National-Resort-Spa.h9789103.Hotel-Information) > - [Hotel Royal](https://www.expedia.ca/Crans-Montana-Hotels-Hotel-Royal.h5196004.Hotel-Information) > - [Hotel de la Gare](https://www.expedia.ca/Bas-Vully-Hotels-Hotel-De-La-Gare.h4761844.Hotel-Information) > - [Magrappé M 440 - SKI LIFT apartment 7 pers](https://www.expedia.ca/Veysonnaz-Hotels-Magrappe-M-440-SKI-LIFT-Apartment-7-Pers.h32903555.Hotel-Information) > - [Hotel Helvetia](https://www.expedia.ca/Zermatt-Hotels-Hotel-Helvetia.h3871356.Hotel-Information) > - [Castel de Daval](https://www.expedia.ca/Sierre-Hotels-Castel-De-Daval.h35062408.Hotel-Information) > - [Hotel Bristol](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Bristol.h2689630.Hotel-Information) > - [Hotel Simi](https://www.expedia.ca/Zermatt-Hotels-Hotel-Simi.h1379243.Hotel-Information) > - [Guarda Golf Hotel & Residences](https://www.expedia.ca/Crans-Montana-Hotels-Guarda-Golf-Hotel-Residences.h3185853.Hotel-Information) > - [Hotel Europa](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Europa.h1325010.Hotel-Information) > - [Au Bivouac de Napoléon](https://www.expedia.ca/Bourg-Saint-Pierre-Hotels-Au-Bivouac-De-Napoleon.h35173410.Hotel-Information) > - [Motel du Bivouac Napoléon](https://www.expedia.ca/Bourg-Saint-Pierre-Hotels-Motel-Du-Bivouac-Napoleon.h35504102.Hotel-Information) > - [Hotel Schweizerhof Gourmet & Spa](https://www.expedia.ca/Saas-Fee-Hotels-Hotel-Schweizerhof-Gourmet-Spa.h849748.Hotel-Information) > - [Eden Hotel und Restaurant](https://www.expedia.ca/Ilanz-Hotels-Eden-Hotel-Und-Restaurant.h20524250.Hotel-Information) > - [Adhhoc Hotel](https://www.expedia.ca/Naters-Hotels-Adhhoc-Hotel.h9742019.Hotel-Information) > - [Le Chalet de Lara](https://www.expedia.ca/Val-DIlliez-Hotels-Le-Chalet-De-Lara.h27418444.Hotel-Information) > - [Hotel La Barca Blu](https://www.expedia.ca/Orselina-Hotels-Hotel-La-Barca-Blu.h6079975.Hotel-Information) > - [Chalet Belle Hélène for a perfect week away for skiing or hiking](https://www.expedia.ca/Fiesch-Hotels-Chalet-Belle-Helene-For-A-Perfect-Week-Away-For-Skiing-Or-Hiking.h58082279.Hotel-Information) > - [Hotel Pilatus Kulm](https://www.expedia.ca/Kriens-Hotels-Pilatus-Kulm-Hotels.h18098482.Hotel-Information) > - [Hotel Bahnhof Ausserberg](https://www.expedia.ca/Ausserberg-Hotels-Hotel-Bahnhof-Ausserberg.h991279.Hotel-Information) > - [BERG & BERG HOTEL Kerns - Self-Check-in](https://www.expedia.ca/Kerns-Hotels-Berg-Berg-Hotel.h106218669.Hotel-Information) > - [Hotel Monte Rosa](https://www.expedia.ca/Zermatt-Hotels-Hotel-Monte-Rosa.h6480222.Hotel-Information) > - [Home Hotel Arosa](https://www.expedia.ca/Arosa-Hotels-Home-Hotel-Arosa.h16303376.Hotel-Information) > - [Los Lorentes Residences Bern Airport ](https://www.expedia.ca/Belp-Hotels-Hine-Adon-Apart-Hotel-Bern-Airport.h13573098.Hotel-Information) > - [Mandarin Oriental Palace, Luzern](https://www.expedia.ca/Lucerne-Hotels-Palace-Luzern.h18270.Hotel-Information)