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Photo gallery

Featured image
Indoor pool
Indoor spa bath
Balcony
In-room safe, desk, free WiFi, linens

Guest reviews

4.3/5 Excellent
187 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Bar

Map

Explore the area

Popular LocationZermatt-Furi Gondola15 min walk
Popular LocationWeisshorn6 min drive
Popular LocationSaas-Fee Ski Resort50 min drive
AirportSion (SIR)75 min drive

Choose dates to view prices

  • Standard Double Room

    4.4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    More detailsStandard Double Room
  • Superior Double Room, Balcony, Mountain View (Matterhorn)

    4.3/5 guest room rating

    Room amenities

    • 205 sq ft
    • Mountain view
    • Sleeps 2
    More detailsSuperior Double Room, Balcony, Mountain View (Matterhorn)
  • Deluxe Double Room, Balcony, Mountain View (Matterhorn)

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Mountain view
    • Sleeps 2
    More detailsDeluxe Double Room, Balcony, Mountain View (Matterhorn)
  • Triple Room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Mountain view
    • Sleeps 3
    More detailsTriple Room
  • Apartment, Balcony, Mountain View (Matterhorn)

    5/5 guest room rating

    Room amenities

    • 549 sq ft
    • Mountain view
    • Sleeps 4
    More detailsApartment, Balcony, Mountain View (Matterhorn)
  • Standard Single Room

    5/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 1
    More detailsStandard Single Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Zermatt

Located in Zermatt, Hotel Alpenroyal is in a rural location and near a train station. Zermatt-Furi Gondola and Mountaineers Cemetery are local landmarks, and some of the area's activities can be experienced at Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the snowshoeing.

Visit our Zermatt travel guide
Map
Popular Location

What's nearby

  • Zermatt-Furi Gondola - 15 min walk
  • Weisshorn - 6 min drive
  • Saas-Fee Ski Resort - 50 min drive
  • Grimentz Ski Resort - 88 min drive
  • Zinal - Sorebois Cable Car - 95 min drive

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 75 min drive

About this property

Hotel Alpenroyal

3-star hotel, walk to Matterhorn Ski Paradise
Along with an indoor pool, this smoke-free hotel has a bar/lounge and a spa tub. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a sauna, dry cleaning and tour/ticket assistance are on-site. All 31 rooms offer complimentary wireless Internet access, TVs and hairdryers. Other amenities available to guests include safes, phones and desks.
Hotel Alpenroyal offers 31 forms of accommodation with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 bar

Things to do

  • Indoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • Terrace

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • TV

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2 PM and 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per day
Dogs only
2 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Guests must contact this property in advance to reserve rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Frequently asked questions

Can I cancel my reservation for free at Hotel Alpenroyal and receive a full refund?
Yes, Hotel Alpenroyal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Alpenroyal cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel Alpenroyal?
As of Jul 15, 2020, prices found for a 1-night stay for 2 adults at Hotel Alpenroyal on Jul 16, 2020 start from CA $223, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel Alpenroyal have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a fee of CHF 10 per pet, per day.
How much is parking at this hotel?
This property doesn't offer parking.
What time is check-in at this property?
Check-in is from 2 PM to 10 PM.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is this hotel located?
Situated in the mountains, this hotel is steps away from Zermatt–Sunnegga Funicular and Matterhorn Ski Paradise. St. Mauritius Church and Matterhorn Museum are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt Station is 11 minutes.

Guest reviews

Overall score and ratings for Hotel Alpenroyal

4.3
Excellent
5 - Excellent
83
4 - Good
84
3 - Okay
13
2 - Mediocre
3
1 - Poor
4
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sauna and pool area was so nice. Also, the area for skis and boot/glove drying area was an amazing feature!

Stayed 3 nights in Jan 2020

1/5

    This traveller didn’t leave comments with their review
    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service

    Very nice staff and a large, clean room. However, the indoor pool is unheated and there was no restaurant open in the evening. Also the room was draughty.

    Stayed 7 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent Staff Service! They prepared packed breakfast for us as we had to catch our 6:30am train. Hotel Alpenroyal is also convenient as there is a lift to the town area. The view of the Matterhorn is superb!

    Stayed 2 nights in Oct 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Oct 2019