Title: Alpen Resort & Spa Zermatt - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Alpen Resort & Spa Zermatt Family-friendly hotel with a full-service spa and free breakfast ![Front of property](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/639111d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Single Room, 1 Single Bed, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/17697734.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/f055d43b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/01f6ea26.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/37bef552.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Alpen Resort & Spa Zermatt provides a peaceful mountain escape where travelers can rejuvenate with a spa massage, savor meals at Restaurant Matterhorn, or relax on the garden terrace. Families appreciate the indoor pool setup with a dedicated children's pool and playground. 9.4 Exceptional ## Popular amenities - - - - - Bar - Room service ## Room options ### Check availability for these dates Tonight [Oct. 20 - Oct. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 21 - Oct. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Panoramic Twin Room, Mountain View, Mountainside](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/e1dd1d7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Twin Room, Mountain View, Mountainside 9.2 Wonderful 10 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer - 322 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Single Room, 1 Single Bed, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/17697734.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Twin Bed, Garden View ### Highlights Balcony or patio Separate sitting area Heating Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Private bathroom - 150 sq ft - Sleeps 1 - 1 Twin Bed ![Twin Room, 1 Bedroom, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/3d95d837.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, 1 Bedroom, Garden View 9.6 Exceptional 15 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer - 269 sq ft - Sleeps 3 - 2 Twin Beds ![Family Room, 1 Bedroom](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/67c0e64a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 1 Bedroom 9.4 Exceptional 8 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding 2 bedrooms Blackout drapes/curtains - 322 sq ft - 2 bedrooms - Sleeps 4 - 3 Twin Beds ![Panoramic Quadruple Room, Mountain View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/236a9ed9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Quadruple Room, Mountain View 9.0 Wonderful 7 reviews ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer - 344 sq ft - Mountain view - Sleeps 5 - 4 Twin Beds ![Family Suite, 2 Bedrooms, Garden View](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/a1370c0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Garden View ### Highlights Balcony or patio Separate sitting area Heating Free cribs/infant beds Flat-screen TV Hypo-allergenic bedding 2 bedrooms Blackout drapes/curtains - 538 sq ft - 2 bedrooms - Sleeps 5 - 4 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) ## About the area Located in Zermatt, Alpen Resort & Spa Zermatt is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02611%2C7.75109&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_kXpvcrfJNllx15zFKGSpW-6Cf0=) Spissstrasse 50, Fam Aufdenblatten, Zermatt, Schweiz, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km - Zermatt Visitor Center - 3 min walk - 0.3 km - Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km - Zermatt - Furi - 11 min walk - 1.0 km - Zermatt-Furi Gondola - 19 min walk - 1.6 km ### Getting around - Zermatt (QZB-Zermatt Train Station) - 4 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪McDonald's - ‬6 min walk - ‪Le Petit Royal - ‬6 min walk - ‪Restaurant Derby - ‬6 min walk - ‪Golden India - ‬5 min walk - ‪Schweizerhof Kitchen - ‬6 min walk ## About this property ### Alpen Resort & Spa Zermatt Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise You can look forward to a free breakfast buffet, a terrace, and a garden at Alpen Resort & Spa Zermatt. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Restaurant Matterhorn, offers lunch and dinner. In addition to a playground and an arcade/game room, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and a children's pool - An outdoor tennis court, an electric car charging station, and a billiards/pool table - Smoke-free premises, luggage storage, and concierge services - An elevator, free newspapers, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All guestrooms at Alpen Resort & Spa Zermatt include perks such as separate sitting areas and bathrobes, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property. Other amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Balconies or patios, separate sitting areas, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 167 reviews CA $274 CA $299 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 798 reviews CA $260 CA $285 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/75000000/74820000/74814500/74814436/b5ae60f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Tannenhof Zermatt City Centre - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 322 reviews CA $250 CA $274 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=74814436&PinnedHotelID=74814436&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 202 reviews CA $404 CA $434 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 359 reviews CA $509 CA $543 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 447 reviews CA $271 CA $295 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Penthouse Deluxe Suite Matterhorn View | Living area](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/489bd4bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Hotel Alpenhof Zermatt - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 620 reviews CA $458 CA $490 total includes taxes & fees Nov 4 - Nov 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/7000000/6170000/6164100/6164076/02afc178.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Jägerhof Zermatt - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 958 reviews CA $347 CA $375 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=6164076&PinnedHotelID=6164076&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093615/99a4e78d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### la couronne Hotel & Spa Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 298 reviews CA $460 CA $491 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=1093615&PinnedHotelID=1093615&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 452 reviews CA $627 CA $665 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Offsite parking within 3 miles (CHF 12 per night); discounts available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A restaurant ### Restaurants on site - Restaurant Matterhorn ### Things to do - Arcade/game room - Billiards/pool table - Children's pool - Full-service spa - Gym - Hot tub - Indoor pool - Outdoor tennis court - Playground - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Playground ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center ### Outdoors - Garden - In the mountains - Terrace ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance ### More - 3 buildings - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar ### More - Desk - Heating - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:30 PM Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 16 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM Front desk staffed during limited hours If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation ### Renovations and closures The following facilities or services will be unavailable from November 3 2025 to November 7 2025 (dates subject to change): - Hot tub - Swimming pool ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 15 per pet, per night Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Nearby parking fee: CHF 12 per night (16404 ft away) - Pet fee: CHF 15 per pet, per night - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Alpen Resort Alpen Zermatt Alpen Resort Zermatt Alpen Resort Spa Zermatt Alpen & Spa Zermatt Zermatt Alpen Resort & Spa Zermatt Hotel Alpen Resort & Spa Zermatt Zermatt Alpen Resort & Spa Zermatt Hotel Zermatt ## Frequently asked questions ### Does Alpen Resort & Spa Zermatt have a pool? > Yes, this property has an indoor pool and a children's pool. The pool will be unavailable from November 3 2025 to November 7 2025 (dates subject to change). ### How much does it cost to stay at Alpen Resort & Spa Zermatt? > As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Alpen Resort & Spa Zermatt on Oct 26, 2025 start from CA $389.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Alpen Resort & Spa Zermatt pet-friendly? > Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night. ### What time is check-in at Alpen Resort & Spa Zermatt? > Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours. ### What time is check-out at Alpen Resort & Spa Zermatt? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Where is Alpen Resort & Spa Zermatt located? > This family-friendly Zermatt hotel is located in the mountains, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Zermatt - Furi are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Alpen Resort & Spa Zermatt Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 351 8 - Good 93 6 - Okay 20 4 - Poor 10 2 - Terrible 6 ### 9.4/10 Cleanliness ### 9.2/10 Staff & service ### 9.2/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Chad Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved everything about this place! Will be back! ##### Chad Stayed 1 night in Aug 2025 ### 10/10 Excellent #### James Jun 18, 2025 Liked: Cleanliness, staff & service Great stay ##### James Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Brian Jun 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great spa! Good location and excellent room! ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Susan Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Delicious food upon arrival served by helpful and friendly server. Excellent room with great view of Matterhorn. ##### Susan Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Andrew Jul 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It is gorgeous beautiful mountains. Compimentary spa excellent. Staff very nice and helpful. ##### Andrew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carolyn May 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Breakfast was great. Hotel is in a good location. ##### Carolyn Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Siu Chung Jul 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice place ##### Siu Chung Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Curtis Apr 14, 2025 Liked: Cleanliness, property conditions & facilities Really enjoyed our time there. ##### Curtis Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Sandra Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wow! An incredible hotel. I was given a free upgrade with a balcony and a view of the Matterhorn. The room was amazing. Plenty of space and excellent decor. Breakfast had a good selection. Staff were friendly, My room was decorated for my birthday. Spa area, again Wow! This hotel has to be one of the top hotels Ive stayed in. ##### Sandra Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Melinda Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay at Alpen resort was magical. Could be that Switzerland is magical but this resort was wonderful. We should have planned more nights here. Views are incredible and the ease of getting to r restaurants or anywhere in Zermatt was easy. We had 5 people traveling and the room with the loft was perfect. We used the spa and the pool area and it was also beautiful. The room was very clean and the staff was super friendly and helpful with any questions we had. We did the 6.5 mile 5 lakes hike, definitely recommend, and came back to relax in the pool and hot tub. We will definitely be back. 💕 ![view from the room](https://a.travel-assets.com/ugc/hotel-reviews/7fdd6721-1f0c-4d45-94b5-e87be408e20d-1757609907301.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/342f3616-6cd2-4bbc-a1b0-b29aa02a9ae2-1757609905817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f100d227-d0f4-4191-9073-d1f5cca83fe7-1757609907663.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Be sure to stop for lunch at this spot on the top of the 5 lakes hike.](https://a.travel-assets.com/ugc/hotel-reviews/1f9f1f38-c3e6-4225-9b19-ea59f38055ab-1757609908146.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melinda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jean-Charles Jul 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities speechless. we just loved everything from this place!! ##### Jean-Charles Stayed 1 night in Apr 2025 ### 10/10 Excellent #### AKANE Apr 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was very nice. ##### AKANE Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Khinal Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, woth ample things to do with kids. Lots of play areas to keep kids occupied. ##### Khinal Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Christopher Jun 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities This is a stunning hotel - the room was really nice with views of the Matterhorn facilities were excellent and the three restaurants were perfect. Highly recommend ##### Christopher Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### parvin Nov 29, 2024 Liked: Staff & service, property conditions & facilities Great resort, enjoyed every second of the stay ##### parvin Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### yair Apr 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort i spent 4 days with my son/ amazing location. very nice pool. good food ##### yair Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### emily Nov 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities loved the spa! such a good location and not too far to walk into town ##### emily Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Amber May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place is paradise! I can’t say enough wonderful things about our stay! To start, the view from our room and balcony was breath taking! Our room and especially our bathroom were beautiful! The pool and spa area was unreal, and the perfect way to spend an evening! It was a short walk from the hotel to the train station, which was very convenient! The staff and continental breakfast were wonderful! We will definitely be staying here again! ##### Amber Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Matthew Jun 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent hotel, great pool area ##### Matthew Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Juan Jan 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is very convenient. Staff are very friendly. Will definitely come back again. ##### Juan Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### matthew Nov 29, 2024 Liked: Cleanliness, property conditions & facilities Weather was good for the most part. The hotel was awesome with a great staff that was very helpful. The food everywhere was great, and I would stay there again and recommend ![](https://a.travel-assets.com/ugc/hotel-reviews/F124AEB63BC29BD1FC8E69EA39B251C48F0698421732883381916.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6893D28CC26978CC8B705846BD7D06140119FAE31732883384372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### matthew Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Barry Sep 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities facilities are good: swimming pool etc ##### Barry Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Scott Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place. ##### Scott Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Kathy Apr 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back! ##### Kathy ### 10/10 Excellent #### Rang Ok Jun 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very friendly staff was helping with smile upin arrival and staying ##### Rang Ok Stayed 1 night in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels-Cheap-Hotels.0-0-d178314-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Gasthof Bären](https://www.expedia.ca/Habkern-Hotels-Gasthof-Baren.h75196924.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.ca/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [HFX Airport Hotel](https://www.expedia.ca/Goffs-Hotels-HFX-Airport-Hotel.h528264.Hotel-Information) > > [Old Mill Toronto](https://www.expedia.ca/Toronto-Hotels-Old-Mill-Toronto.h914322.Hotel-Information) > > [Hotel Derby](https://www.expedia.ca/Zermatt-Hotels-Hotel-Derby.h6023379.Hotel-Information) > > [Holiday Inn Express Boston by IHG](https://www.expedia.ca/Boston-Hotels-Holiday-Inn-Express-Boston.h116764.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.ca/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Crystal Lodge](https://www.expedia.ca/Whistler-Hotels-Crystal-Lodge.h26720.Hotel-Information) > > [All Inclusive Resorts and Hotels in Azores](https://www.expedia.ca/Destinations-In-Azores-All-Inclusive-Hotel.0-0-d6048267-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cascada Boutique Hotel](https://www.expedia.ca/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [ibis budget Luzern City](https://www.expedia.ca/Lucerne-Hotels-Ibis-Budget-Luzern-City.h13441227.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.ca/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [MGM Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-MGM.0-0-d6023515--bMGM.Travel-Guide-Filter-Hotels) > > [Astoria Lucerne](https://www.expedia.ca/Lucerne-Hotels-Astoria-Lucerne.h19013075.Hotel-Information) > > [ibis Styles Luzern](https://www.expedia.ca/Lucerne-Hotels-Ibis-Styles-Luzern.h607390.Hotel-Information) > > [Idlewyld Inn & Spa](https://www.expedia.ca/London-Hotels-Idlewyld-Inn-Spa.h10182.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/yyc/pvg/calgary-to-shanghai) > > [Flights from Vancouver (YVR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yvr/yyc/vancouver-to-calgary) > > [Flights from Vancouver (YVR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yvr/las/vancouver-to-las-vegas) > > [Flights from North Syracuse (SYR) to Charlotte (CLT)](https://www.expedia.ca/lp/flights/syr/clt/syracuse-to-charlotte) > > [Flights from Vancouver (YVR) to Bogotá (BOG)](https://www.expedia.ca/lp/flights/yvr/bog/vancouver-to-bogota) ### Cars > [Hertz Car Rentals In Whitby](https://www.expedia.ca/Hertz-Car-Rentals-In-Whitby.d7606-c40.Car-Rental-Guide-Suppliers) > > [Car rentals in Paris](https://www.expedia.ca/Car-Rentals-In-Roissy-Charles-De-Gaulle.d4670531.Car-Rental-Guide) > > [Enterprise Car Rentals In Westend](https://www.expedia.ca/Enterprise-Car-Rentals-In-Westend.d6057889-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Montreal](https://www.expedia.ca/Things-To-Do-In-Montreal.d178288.Travel-Guide-Activities) ### General > [Visit Rio Grande do Sul](https://www.expedia.ca/Rio-Grande-Do-Sul.dx6052643)