Title: Hotel Rysy - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Rysy Travelers warm themselves by the inviting lobby fireplace after exploring Krupowki Street or returning from the nearby ski slopes at day's end. ## Photo gallery for Hotel Rysy ![Indoor spa tub - Hotel Rysy (Zakopane)](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/2a2e9648.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premier Apartment, 1 Bedroom - Hotel Rysy (Zakopane)](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/433547ef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Rysy (Zakopane)](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/dea526bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Apartment, 1 Bedroom - Hotel Rysy (Zakopane)](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/7838cee5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor spa tub - Hotel Rysy (Zakopane)](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/a5df84ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Rysy, in the vibrant city center, blends luxury with a family-friendly vibe. Cozy coffee shop, attentive staff, ski shuttle, and passes for easy slope access. Relax post-adventure in the sauna and spa tub. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - Free WiFi - Restaurant - Air conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4559299&PinnedHotelID=4559299&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds Showing 13 of 13 rooms ### View all photos for Standard Double or Twin Room, Balcony ![Standard Double or Twin Room, Balcony](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/755b5051.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room, Balcony 7.0 Good 2 reviews ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Day bed - 344 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Superior Shared Dormitory ![Superior Shared Dormitory](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/17a3f56e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Shared Dormitory 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains - 430 sq ft - Sleeps 4 - 1 Queen Bed ### View all photos for Premier Apartment, 1 Bedroom ![Premier Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/39f55ad0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Apartment, 1 Bedroom ### Highlights Furnished balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Double or Twin Room, Balcony ![Deluxe Double or Twin Room, Balcony](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/d1495cb8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, Balcony 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Executive Apartment, 1 Bedroom ![Executive Apartment, 1 Bedroom](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/f3ab4069.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Apartment, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Furnished balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Blackout drapes/curtains - 646 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Comfort Double Room, Non Smoking ![Comfort Double Room, Non Smoking](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/000d91b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Non Smoking ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Double Room, Balcony ![Comfort Double Room, Balcony](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/1dcb9227.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room, Balcony 10.0 Exceptional 4 reviews ### Highlights Furnished balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding - 344 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/5000000/4560000/4559300/4559299/faab3f00.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 8.0 Very good 1 review ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Day bed Premium bedding - 344 sq ft - Sleeps 3 - 1 Queen Bed ### Boutique Suite Apartment with a jetted tub (Residence building) ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Separate bedroom Premium bedding - 1 bedroom - Sleeps 3 - 2 Twin Beds and 1 Twin Sofa Bed ### Royal Suite Apartment (Residence building) ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu 2 bedrooms Premium bedding - 2 bedrooms - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed ### Premium Double Room with the garden (Residence building) ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ### Premium Double Room with a balcony (Residence building) ### Highlights Balcony Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding - Sleeps 2 - 1 Queen Bed ### Economy Double Room (Residence building) ### Highlights Soundproofed Individually decorated Air conditioning Connecting rooms available LCD TV Pillow menu Premium bedding Blackout drapes/curtains - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZakopane-Hotels-Hotel-Rysy.h4559299.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZakopane-Hotels-Hotel-Rysy.h4559299.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C49.28988%2C19.96107&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ytSUN4ys-h11qB-PLEeM4nPt5Lg=) Ul. Goszczynskiego 7, Zakopane, Lesser Poland, 34-500 #### What's nearby - Krupowki Street \- 3 min walk \- 0.3 km - Zakopane Aqua Park \- 8 min walk \- 0.7 km - Tatra Museum \- 13 min walk \- 1.1 km - Wielka Krokiew \- 15 min walk \- 1.3 km - Gubalowka Market \- 19 min walk \- 1.6 km #### Getting around - Zakopane Station - 19 min walk - John Paul II - Balice Airport (KRK) - 115 min drive #### Restaurants - Stek - Karczma Bacówka - La Mano - Restauracja Watra - Burger I Piwo Zakopane ## About this property ### Hotel Rysy Luxury family-friendly hotel near Krupowki Street A coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby are just a few of the amenities provided at Hotel Rysy. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. For some rest and relaxation, visit the sauna or the hot tub. In addition to a bar and a restaurant, guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge) - Express check-out, express check-in, and babysitting (surcharge) - A front-desk safe, a 24-hour front desk, and multilingual staff - Guest reviews speak highly of the helpful staff Room features All guestrooms are individually decorated, and offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes. Extra amenities include: - Bathrooms with designer toiletries and hair dryers - 37-inch LCD TVs with satellite channels - Wardrobes/closets, childcare services, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/35000000/34850000/34840600/34840538/4ceda546.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Blu Hotel & Residences, Zakopane Zakopane - Pool - Hot tub - Spa - Pet friendly 8.8 Excellent 205 reviews CA $245 CA $266 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=34840538&PinnedHotelID=34840538&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/6000000/5450000/5448700/5448611/0184c01f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Sabala Zakopane - Pool - Spa - Pet friendly - Free WiFi 9.4 Exceptional 179 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=5448611&PinnedHotelID=5448611&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - 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Destigo Hotels Zakopane - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 156 reviews CA $279 CA $303 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=19556224&PinnedHotelID=19556224&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Shopping center shuttle (surcharge) - Ski shuttle (surcharge) - Self parking on site (PLN 80 per day) - Extended parking on site - Limited onsite self parking ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: PLN 80 for adults and PLN 40 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Things to do - Hot tub - Sauna - Ski passes - Ski storage - TV in common areas ### Family friendly - In-room babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - In the mountains ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Banquet hall - Built in 2010 - Fireplace in lobby - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Pillow menu - Premium bedding ### Bathroom - Bathrobes - Designer toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 37-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Individual decor - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: midnight Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are available for PLN 50.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: PLN 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately PLN 80 for adults and PLN 40 for children - Airport shuttle fee: PLN 550 per vehicle (one-way) - Self parking fee: PLN 80 per day - Crib (infant bed) fee: PLN 50.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hotel Rysy Hotel Rysy Zakopane Rysy Zakopane Hotel Rysy Hotel Hotel Rysy Zakopane Hotel Rysy Hotel Zakopane ## Frequently asked questions ### Is Hotel Rysy pet-friendly? ### How much does it cost to stay at Hotel Rysy? ### How much is parking? ### What time is check-in at Hotel Rysy? ### What time is check-out at Hotel Rysy? ### Does Hotel Rysy provide a shuttle to the airport? ### Where is Hotel Rysy located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Rysy Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 110 8 - Good 33 6 - Okay 18 4 - Poor 10 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Mitchell Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Favorite Hotel in Poland, Lovely, spacious rooms, well maintained and an extremely helpful staff that routinely goes above and beyond. Great location in Zakopane ##### Mitchell Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ibrahim Sep 25, 2025 Liked: Cleanliness, staff & service, amenities I recommend ##### Ibrahim Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mark Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, enjoyed our stay. ##### Mark Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jordi Sep 12, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing room, super friendly and good staff, great breakfast. ##### Jordi Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### William Feb 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic hotel with friendly staff ##### William Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Maciej Sep 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very accommodating staff. ##### Maciej Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Junggeun Oct 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very kind staff ##### Junggeun Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Abduljalil Aug 15, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay to be happy It was good experience to stay with Rysy hotel staff very friendly and location is the best ##### Abduljalil Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Christopher Jul 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Christopher Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller Jul 18, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning Beautiful room with free spa in the morning ! Amazing view from the room window ;) We had amazing time in Zakopane thanks to this hotel! We definitely coming back here !! ![](https://a.travel-assets.com/ugc/hotel-reviews/4CA892B54893E8ECEB6589CA902583E114CB5D201658150771310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Aleksandra Jul 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful hotel with friendly staff Our stay was great. The hotel staff were friendly and helpful. All facilities were in excellent condition and bery clean. Location is great. I missed the information that praking was not free but that is an obersight on my part (parking everywhere in Zakopane is hard). ##### Aleksandra Stayed 3 nights in Jul 2022 ### 6/10 Okay #### Ján Nov 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay in Zakopane. 🙂 Nice hotel. Good service and great food. Beautiful room. Great location in Zakopane. 🙁 Paid expensive parking. Cold room, noisy AC only source of heat. Very small wellness area. ##### Ján Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### Natalia Jan 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast buffet was wonderful and catered really well for Gluten Free with gluten-free bread every morning! Professional staff who went above and beyond. Noise from ongoing building works next door unfortunately kept us awake early in the morning. Would happily stay again otherwise as no other complaint. ##### Natalia Stayed 4 nights in Jan 2024 ### 6/10 Okay #### Jaroslaw Sep 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities This was my second stay in this hotel after about 2-3 year gap. Before parking and breakfast were included. Both these charges are excessive in my opinion. ##### Jaroslaw Stayed 2 nights in Sep 2024 ### 8/10 Good #### Cecelia S Sep 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not what we thought but better Zakopane is a huge tourist area now and hotels are tucked into every corner. Hotel Rysy is an amazing art deco decorated hotel on a very tiny side street. But easy walking to the main action. Pricy but tasty breakfast. Great room. Parking is a challenge and on-site parking was approximately $20 US per day. Enjoyed our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/4D605F2155063F00DDB1158904955EC620FEC9681695615733832.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cecelia S Stayed 2 nights in Sep 2023 ### 6/10 Okay #### David Jul 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good location A good location, only a short walk to the centre of town. I arrived on a motorcycle and asked where I could park it as cars were taking all spaces, I was informed i could park in the small underground garage. Next morning was charged 40 zlote. Also they wanted 80 zlote,, £16 approx for breakfast which I declined. ##### David Stayed 1 night in Jun 2022 ### 8/10 Good #### Nicholas Dec 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Lovely but uncomfortable Welcoming staff and lovely large room. However not many places to really sit in the lobby that were cosy and not at a breakfast table. The pillows were very very uncomfortable and the room was extremely hot. We had both windows open all night in December even though heating was off room still stayed at 25 degree Celsius. ##### Nicholas Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Verified traveller Jul 4, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel, but we weren’t aware spa wasn’t free past 6:30pm. Very misleading ##### Verified traveller Stayed 2 nights in Jun 2022 ### 6/10 Okay #### Juraj Apr 15, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service #### Far away from standard New hotel with rooms alike as in Las Vegas. Mirrors over the bed looks terrible. Some of the receptionists are not professional at all. I am not sure, if I want to return back. ##### Juraj Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Artur Feb 20, 2023 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### This not 5 star hotel at all This not 5 star hotel, poor service, no gym, no swimingpool , poor jackuzi and one sauna must pay 100 pln after 18:00 !!! poor quality of food , only rooms are ok but bathroom very small without hook to hang towels etc. This not 5 star hotel and never should have such rate !!! ##### Artur Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Verified traveller Aug 1, 2024 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### High hidden fees and mediocre service at reception I find it hard to call this a 5-star hotel. It feels old, the furniture is heavy and outdated, one of two elevators wasn't working throughout our stay (causing long waits for the other elevator), and most importantly - service is far from being at a 5-star level. The guy who checked us in was very grumpy and unfriendly, and on another night - the lady at the reception kept us waiting for over 5 minutes while having a casual chitchat with a friend. (there were, however, very nice receptionists at other times). It's important to be aware of the high hidden fees at this hotel. It advertises competitive prices, but only when you check in, you realize that they charge 80 zloty (20$) as a daily parking fee, while most other parking lots in the city charge only 20-30 zloty per day. With such an extra 15-20% to the room price, their prices are not that competitive any more... ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Damian Feb 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es war ein sehr schöner Urlaub, alles im Hotel war sehr gut. ##### Damian Stayed 8 nights in Jan 2024 ### 10/10 Excellent #### Frank Feb 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Zakopane das Garmisch des Ostens Das einzige was zu bemängeln wäre das kein deutsch sprachiger TV-Sender zur Verfügung stand, muss für 5 Sterne bemängelt werden ##### Frank Stayed 5 nights in Jan 2024 ### 10/10 Excellent #### Verified traveller Dec 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One of the best in Zakopane... What an excellent place to stay. In a very quiet street and just a 5 minute walk from main market. Staff was very helpful. We are definitely returning here... ##### Verified traveller Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Annamaria Dec 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hétvégi séta Zakopaneban Tágas, tiszta szobák, barátságos fogadtatás, gyönyörű kilátás. 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