Best Western Plus Congress Hotel

Property class: 4.5

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Close to Republic Square, Best Western Plus Congress Hotel provides an airport shuttle, a poolside bar, and a free daily manager's reception. Treat yourself to a massage at the onsite spa. The on-site restaurant, Accent Restaurant, features local and international cuisine and pool views. Fitness classes are offered at the 24-hour gym; the property also has a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and 2 bars.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a coffee table with flowers, and a view of the ocean through the window.

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, and a wall with three framed pictures.

Standard Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Room

Standard Room, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Comfort Room, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Superior Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a telephone, and a painting on the wall.

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the area

Located in Kentron, a neighborhood in Yerevan, Best Western Plus Congress Hotel is near a metro station. Museum History Yerevan and National Gallery of Armenia are cultural highlights, and travelers looking to shop may want to visit Vernissage Market and Dalma Garden Mall. Looking to enjoy an event or a game while in town? See what's happening at Yerevan Circus or Hrazdan Stadium. Spend some time exploring the area's activities, including winery tours. Visit our Yerevan travel guide
Map
1 Italy Street, Yerevan, 0010

What's nearby

  • A night-time fountain display with illuminated water jets and a historic building in the background.
    Republic Square
    5 min walk - 0.4 km
  • A detailed mosaic with geometric patterns and Arabic calligraphy.
    Blue Mosque
    5 min walk - 0.4 km
  • A grand, classical building with arched windows and a statue in front.
    Yerevan Opera Theatre
    17 min walk - 1.5 km
  • Museum History Yerevan
    5 min walk - 0.4 km
  • National Gallery of Armenia
    8 min walk - 0.7 km

Getting around

  • David of Sassoun Station
    11 min drive
  • Yerevan (EVN-Zvartnots Intl.)
    23 min drive

Restaurants

  • Բորշ
    4 min walk
  • Tavern Yerevan (Khorenatsi)
    5 min walk
  • Чайный Домик
    3 min walk
  • Syrovarnya
    1 min walk
  • 9 Am Coffee & More
    4 min walk

About this property

Best Western Plus Congress Hotel

  • Luxury hotel near Republic Square
  • You can look forward to an airport shuttle, a poolside bar, and a free daily manager's reception at Best Western Plus Congress Hotel. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Accent Restaurant, features pool views. Fitness classes are offered at the 24-hour gym; the property also has a terrace, a garden, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas
    • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • A front-desk safe, an elevator, and a TV in the lobby
    • Tour/ticket assistance, a water dispenser, and concierge services
  • Room features
  • All 126 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
  • More amenities include:
    • Rollaway/extra beds and free infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with premium channels
    • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AMD 4000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Best Western Plus Congress Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM. The pool is closed seasonally each year from May 9 to September 30.

How much does it cost to stay at Best Western Plus Congress Hotel?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Congress Hotel on Nov 13, 2026 start from CA $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Congress Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of AMD 4000 per pet, per night. Service animals are exempt from fees.

How much is parking?

This property doesn't offer parking.

What time is check-in at Best Western Plus Congress Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Congress Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Congress Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AMD 9000 per vehicle applies.

Where is Best Western Plus Congress Hotel located?

Located in Kentron, this luxury hotel is within a 10-minute walk of Republic Square, Museum History Yerevan, and Blue Mosque. Yerevan Circus and Museum of Modern Art are also within 10 minutes.

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Reviews

Best Western Plus Congress Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 130 out of 274 reviews
Rating 8 - Good. 100 out of 274 reviews
Rating 6 - Okay. 27 out of 274 reviews
Rating 4 - Poor. 7 out of 274 reviews
Rating 2 - Terrible. 10 out of 274 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was basic but clean, enough drawers and cupboards.As a single room my bed was good. The AC was either too cold or I had to turned it off but wasn’t a big problem. I had problem with the hot water had to run the water almost 20mins to get lukewarm temperature called the technician twice but still same problem. Staff were helpful specially at the front desk. One thing that annoyed me, constantly the cleaning crew were every where, mopping and sweeping the lobby and breakfast area while guests were around. Breakfast was okay very repetitive dishes every day. If you are decaf coffee drinker you have to ask. The milk products were not kept refrigerated, which was a problem for me. The piped-in music choice was terrible. An Armenian hotel in Yerevan all you hear foreign music they could have mixed the entertainment. Overall the hotel’s location is good but I wouldn’t stay there if I return to Yerevan.
Stayed 14 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a great outdoor swimming pool
View from my hotel room
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay at Congress Hotel! The staff are always so friendly and helpful, the rooms spotless, and the pool creates the perfect relaxing vibe. It’s easy to see why we keep coming back.
Stayed 8 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, steak restaurant , not the best and slow service . a bit noisy in the evening.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer 2023

Whether was hot but the comfort at the hotel made us comfortable.
Stayed 6 nights in Jul 2023
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The location is excellent. The breakfast is good. The rooms were dated. The interior design is tasteless. The bathrooms were small and in need of renovation. The lobby is not cosy. I had to wait 20 minutes to be checked in because in the evenings, one person mans the reception. Overall, I did not like my experience. I do not believe this hotel deserves a four-star rating. In my view, this is a three-star hotel. I stayed in Hilton and Tufenkian hotels and both were superior.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Overall, a decent hotel that does not deliver much in the way of value. It is priced at nearly $200 per night and offers very little in terms of quality for that money. Walls and doors are poorly insulated/sound proofed. I hope you like hearing drunk people have insanely loud conversations in the hallways at 3am.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best place to stay in Yerevan, expecially in summer.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast was great.
Stayed 8 nights in Oct 2025
Verified review

10/10 Excellent

Good services
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Yerevan.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received the best service, great staff, food and amenities🙏👌
Stayed 7 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I booked this Hotel for my parents and overall they were happy with this property although they said the room was a bit small
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Staff

Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Yerevan

Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.
Stayed 3 nights in Feb 2023