Title: Rancho Macloy Hotel Spa & Social Events - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rancho Macloy Hotel Spa & Social Events Lakefront hotel with 3 outdoor pools and a full-service spa ![3 outdoor pools, open 9 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/659669a1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ruedo King w/Fan](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/0e9b450d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception hall](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/da061041.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/21552fe7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast and lunch served, international cuisine](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/05b26c27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rancho Macloy Hotel Spa & Social Events offers a family-friendly lakeside atmosphere. Enjoy international dishes at El Secreto, book a Swedish massage at the spa, or relax by one of three outdoor pools with umbrellas and sun loungers. 8.6 Excellent ## Popular amenities - Spa - Pool - Bar - Pet-friendly - Room service - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16523083&PinnedHotelID=16523083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![King Herencia](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/0ae7b93f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Herencia ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Daily housekeeping - 387 sq ft - Mountain view - Sleeps 2 - 1 King Bed ![Doble Herencia](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/13a4b3b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doble Herencia ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Daily housekeeping - 344 sq ft - Mountain view - Sleeps 4 - 2 King Beds ![Triple Herencia](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/585d590a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Herencia ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Daily housekeeping - 624 sq ft - 1 bedroom - Mountain view - Sleeps 6 - 2 King Beds and 1 Queen Bed ![Ruedo Familiar Doble](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/d0c3e91a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruedo Familiar Doble ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Living room - 365 sq ft - Sleeps 4 - 2 Queen Beds ![Doble Ruedo](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/w1225h900x0y0-b7d05a7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Doble Ruedo 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Daily housekeeping - 387 sq ft - Sleeps 4 - 2 King Beds ![Ruedo King](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/743d7d28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruedo King ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Free bottled water Satellite channels Living room - 387 sq ft - Sleeps 2 - 1 King Bed ![Ruedo King/Queen](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/f13fe843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruedo King/Queen ### Highlights Individually furnished Individually decorated Flat-screen TV Portable fan Separate bedroom Hair dryer Free bottled water Satellite channels - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Ruedo K/W Tina Hidromasaje](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/637783ca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ruedo K/W Tina Hidromasaje 10.0 Exceptional 1 review ### Highlights Individually furnished Individually decorated Private indoor hot tub Flat-screen TV Separate bedroom Hair dryer Jetted bathtub Shower/tub combination - Sleeps 2 - 1 King Bed ![Ruedo King w/Fan](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/deb00786.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MINI LOFT ### Highlights Individually furnished Individually decorated Kitchenette Mini-fridge Flat-screen TV Separate bedroom Hair dryer Microwave - Sleeps 2 - 1 King Bed ![Economy Room](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/2595e182.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RUEDO W/FAN ### Highlights Individually furnished Individually decorated Flat-screen TV Separate bedroom Hair dryer Private bathroom Rainfall showerhead Free bottled water - Sleeps 2 - 1 King Bed ![Family Apartment](https://images.trvl-media.com/lodging/17000000/16530000/16523100/16523083/0200af41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Apartment ### Highlights Separate dining area Individually furnished Individually decorated Kitchen Flat-screen TV Portable fan 3 bedrooms Hair dryer - 3 bedrooms - Partial lake view - Sleeps 6 - 2 Double Beds and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Rancho-Macloy-Hotel-Spa-Social-Events.h16523083.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Rancho-Macloy-Hotel-Spa-Social-Events.h16523083.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.89300%2C-99.00645&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SPYeVl06UAZ46h0QqyYT8Q8PKR0=) Carretera Federal Cuernavaca, Cuautla Km 31.5, Morelos, Yautepec, MOR, 62737 #### What's nearby - Six Flags Hurricane Harbor Oaxtepec - 8 min drive - 5.3 km - Universidad Dorados - 8 min drive - 5.3 km - Plaza Atrios - 12 min drive - 10.9 km - Santo Domingo Cultural Museum - 13 min drive - 6.4 km - Artisan Market of Tepoztlán - 22 min drive - 21.0 km #### Getting around - Benito Juarez International Airport (MEX) - 104 min drive #### Restaurants - ‪Restaurante Nitas Yautepec - ‬4 min walk - ‪El Secreto Rancho Macloy - ‬2 min walk - ‪Finca Cocoyoc - ‬20 min walk - ‪Birrieria Pomposo - Puro Zacatecas - ‬12 min walk - ‪BUFFET XUNI - ‬4 min drive ## About this property ### Rancho Macloy Hotel Spa & Social Events Family-friendly hotel near Six Flags Hurricane Harbor Oaxtepec A swim-up bar, a poolside bar, and a terrace are just a few of the amenities provided at Rancho Macloy Hotel Spa & Social Events. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, El Secreto, offers breakfast and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also enjoy perks such as: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - Cooked-to-order breakfast (surcharge), tour/ticket assistance, and smoke-free premises - A vending machine, meeting rooms, and a 24-hour front desk Room features All guestrooms are individually furnished, and offer comforts such as free WiFi and free bottled water. Other amenities include: - Showers, free toiletries, and hair dryers - 28-inch flat-screen TVs with satellite channels - Daily housekeeping, desks, and phones ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/114000000/113210000/113209000/113208951/057ba1cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa De La O Yautepec Yautepec - Pool - Spa - Free WiFi - Parking available 7.8 Good 19 reviews CA $98 CA $117 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=113208951&PinnedHotelID=113208951&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/23000000/22810000/22805100/22805081/ff290c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Moctezuma Yautepec - Pool - Spa - Pet-friendly - Kids pool 8.0 Very good 176 reviews CA $130 CA $159 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=22805081&PinnedHotelID=22805081&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23030000/23028300/23028257/2b59d418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aquetzalli Yautepec - 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Pool - Kids pool - Parking included - Free WiFi 7.0 Good 126 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=24408980&PinnedHotelID=24408980&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/106000000/105470000/105462500/105462480/181e55ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HACIENDA DEL RIO Yautepec - Pool - Pet-friendly - Kids pool - Parking included 8.2 Very good 66 reviews CA $83 CA $101 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=105462480&PinnedHotelID=105462480&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94430000/94420600/94420589/91df2c47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca 3G Yautepec - Pool - Spa - Pet-friendly - Parking included 7.8 Good 37 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=94420589&PinnedHotelID=94420589&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 7.20 for adults and USD 5.60 for children - A poolside bar - A restaurant - A swim-up bar ### Restaurants on site - El Secreto ### Things to do - 3 outdoor pools - Children's pool - Full-service spa - Outdoor pool (guest access) - Playground - Steam room ### Family friendly - 3 outdoor pools - Children's pool - Laundry facilities - Living room - Playground ### Conveniences - 24-hour front desk - Laundry facilities - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Meeting rooms ### Outdoors - Garden - On a lake - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Spa open daily - Swedish massages ### Accessibility - No elevator - Smooth flooring in room ### More - 2 buildings - 2 floors - Banquet hall - Built in 2012 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 28-inch flat-screen TV with satellite channels ### Food and drink - Free bottled water - Limited room service ### More - Desk - Individual decor - Individual furnishings - Living room - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Saturday: - Dining venue(s) - Full-service spa ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 25 per pet, per stay Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 7.2 for adults and USD 5.6 for children - Pet fee: USD 25 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a first aid kit ### We should mention This property does not have elevators Pool access available from 9 AM to 9:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Rancho Macloy Hotel Spa Social Events Cocoyoc Rancho Macloy Hotel Spa Social Events Rancho Macloy Spa Social Events Cocoyoc Rancho Macloy Hotel Spa Social Events Cocoyoc Rancho Macloy Spa Social Events Cocoyoc Rancho Macloy Spa Social Events Hotel Rancho Macloy Hotel Spa & Social Events Cocoyoc Rancho Macloy Hotel Spa & Social Events Cocoyoc Rancho Macloy Hotel Spa Social Events Hotel Rancho Macloy Hotel Spa & Social Events Rancho Macloy Social Events Rancho Macloy Hotel Spa Social Events Yautepec Rancho Macloy Spa Social Events Yautepec Rancho Macloy Spa Social Events Hotel Rancho Macloy Hotel Spa & Social Events Yautepec Yautepec Rancho Macloy Hotel Spa & Social Events Hotel Rancho Macloy Hotel Spa & Social Events Yautepec Rancho Macloy Hotel Spa Social Events Hotel Rancho Macloy Hotel Spa & Social Events Rancho Macloy Social Events Rancho Macloy & Social Events Rancho Macloy Hotel Spa & Social Events Hotel Rancho Macloy Hotel Spa & Social Events Yautepec Rancho Macloy Hotel Spa & Social Events Hotel Yautepec ## Frequently asked questions ### Does Rancho Macloy Hotel Spa & Social Events have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9 AM–9:00 PM. ### How much does it cost to stay at Rancho Macloy Hotel Spa & Social Events? > As of Nov 19, 2025, prices found for a 1-night stay for 2 adults at Rancho Macloy Hotel Spa & Social Events on Nov 25, 2025 start from CA $121.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Yautepec-Hotels-Rancho-Macloy-Hotel-Spa-Social-Events.h16523083.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Rancho Macloy Hotel Spa & Social Events pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per stay. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Rancho Macloy Hotel Spa & Social Events? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Rancho Macloy Hotel Spa & Social Events? > Check-out is at 1:00 PM. ### Where is Rancho Macloy Hotel Spa & Social Events located? > This family-friendly Yautepec hotel is located on a lake, within 3 mi (5 km) of Universidad Dorados and Six Flags Hurricane Harbor Oaxtepec. El Bosque Water Park and Plaza Atrios are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rancho Macloy Hotel Spa & Social Events Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 48 8 - Good 33 6 - Okay 9 4 - Poor 2 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Francisco Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran experiencia! Una gran y agradable sorpresa conocer el hotel ##### Francisco Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Esteban Cea Jun 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy a ##### Esteban Cea Stayed 2 nights in Jun 2025 ### 8/10 Good #### Ithzel May 12, 2025 #### Mejorar los guisos del bufete; más variedad. El personal muy amable, la comida no fue de mi agrado, no se esmeraron en los alimentos en la festividad de las madres ningún detalle, la variedad de bebidas excelente, excepto no saben preparar un frappe, enviaron un licuado dulce de chocolate con extra chocolate y empalagaba de dulce; MEJORAR EL ÁREA DE ALIMENTOS; para las personas adultas subir escaleras. Lo recomiendo ampliamente como una estancia tranquila y relajante. ##### Ithzel Stayed 1 night in May 2025 ### 8/10 Good #### DIANA Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Las instalaciones bastante bien. Cumplen ##### DIANA Stayed 2 nights in Mar 2025 ### 8/10 Good #### Mauricio a Mar 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy bonita estancia y el desayuno excelente La propiedad es grande, muy bonita, cuidada El restaurante tiene comida rica y el ambiente del desayuno con música en vivo estuvo genial. Solo pedimos cama adicional y era muy frágil e incómoda. ##### Mauricio a Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Leonardo Mar 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Todo genial!! La atención del personal fue muy buena y el hotel nos gusto por lo amplio y comodidad ##### Leonardo Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Alejandra Jan 3, 2025 Liked: Cleanliness, staff & service, amenities Si volveré, la pasamos muy bien, muy buena opción para despejarte unos días ##### Alejandra Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Maria Esperanza Dec 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien ##### Maria Esperanza Stayed 1 night in Nov 2024 ### 10/10 Excellent #### J.Jesús Dec 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar tranquilo, con buenas instalaciones ##### J.Jesús Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Ursula Nov 16, 2024 Liked: Staff & service, amenities, property conditions & facilities Bonito y de fácil acceso ##### Ursula Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller Sep 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy lindo ##### Verified traveller Stayed 1 night in Aug 2024 ### 6/10 Okay #### KARLA LIZETT VAZQUEZ Sep 9, 2024 Liked: Cleanliness El hotel es lindo pero nos situaron en una habitación en la que no tenía terraza y la vista era a un terreno descuidado. El baño no tenía casi luz. Y la regadera aún puerta. No había donde colgar las toallas. ##### KARLA LIZETT VAZQUEZ Stayed 1 night in Aug 2024 ### 8/10 Good #### Arturo Villasenor Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Con excepción del black out que no se puede cerrar completamente, todo muy bien ##### Arturo Villasenor Stayed 1 night in Aug 2024 ### 6/10 Okay #### Concepcion Jul 31, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Personal muy amable y atento ! limpieza en general buena a excepción de una pequeña piscina en la Entrada, no hay servicio de lavandería ni nada cerca para solucionarlo , la comida muy rica , lástima Del restaurante que cierra a las 2 o 3 pm no recuerdo bien pero no hay otra opción para comer ahí o por los alrededores , de no ser una pizzería en Oaxtepec con servicio al hotel. No hay personal en Recepción después de las 7 pm sin embargo el guardia de seguridad y al parecer un cuidador son muy amables y te ayudan a resolver algún inconveniente. Mucho mosquito , es normal a pesar de que imagino fumigan mucho. Nuestra habitación no tenía aire acondicionado , solo ventilador de pedestal en NO muy buen estado …y es mucho el calor , al parecer hay otro tipo de habitaciones con aire Pero no se incluyen en esta página y deberían especificarlo o dar la opción del aire aunque fuera otro costo la habitación. La vista se ven las montañas y unos terrenos por la parte de atrás A pesar de algunos inconvenientes Pasamos unos días muy agradables ! ##### Concepcion Stayed 4 nights in Jul 2024 ### 8/10 Good #### Juan Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo bien en general, rebte una ha itaciin con ventilador pero no funcionaba el oscilador, la vista no era muy buena ya quedaba a un terreno baldío, sugerencia se puede cubrir con plantas yalgunosarboles. Por todo lo demas bien. La comida buena, la alberca nos gustó y bonito el lugar. ##### Juan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Maricarmen Jul 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las fotos que muestran son muy favorables al hotel , la alberca principal está lejos y el servicio de comida se tarda pero es buno , solo que si se tarda en aparecer el mesero, no me gustó que fines de semana tiene un bufete aviento al público entonces estas personas pasen por el hotel para conocerlo y tú estando en la alberca pasan los que quieran y te pueden estar viendo , tiene varias amenidades , la comida es muy rica , el bufete está bueno las habitaciones son austeras , pero funcionan , para ir con niños es una muy buena opción ##### Maricarmen Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Rebeca Apr 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buena y Zulayma excelente en el servicio, en general todos muy amables ##### Rebeca Stayed 1 night in Apr 2024 ### 6/10 Okay #### Sergio Apr 15, 2024 Liked: Staff & service, property conditions & facilities Bueno ##### Sergio Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Enrique Martinez Apr 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy bonito, excelente tranquilidad! ##### Enrique Martinez Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### RODOLFO Apr 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### DESCANSO TODO FUE EXCELENTE EL AMBIENTE EL MENU EL BUFET EN GENERAL LA PASAMOS BASTANTE BIEN ##### RODOLFO Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Omar Jan 9, 2024 Disliked: Cleanliness, amenities Nos dieron una habitación con una vista y olor muy desagradable, el baño no tenía ventilación, olía muy mal, a caño todo el tiempo. El argumento al darnos esa habitación es que hicimos la reserva por expedia. Al solicitar cambio de habitación, tuvimos que pagar un costo extra, y pudimos cambiarnos hasta el día primero de enero después de las 3 pm ##### Omar Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Arturo Jan 3, 2024 Disliked: Staff & service, amenities El servicio es muy malo en general, las instalaciones son muy bonitas pero desafortunadamente el trato no es nada adecuado. El restaurante el servico 1hra de espera para traer los alimentos y ni siquiera te informan que van a tardar tanto. ##### Arturo Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Gabriela Jan 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Bien servicio ##### Gabriela ### 8/10 Good #### Javier Nov 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities La alberca no es climatizada. Súper fría para cualquiera pero sobre todo para mis niños. ##### Javier Stayed 2 nights in Nov 2023 ### 8/10 Good #### Samuel Nov 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen lugar En general fue buena nuestra estancia. No nos pareció apropiado que la persona de la limpieza entrara al cuarto sin avisar y cuando todavía estábamos dormidos. ##### Samuel Stayed 1 night in Nov 2023