Title: Hotel JS - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=16127786&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel JS Guests sip refreshing cocktails at the swim-up bar or poolside while enjoying two outdoor pools, or find relaxation at the serene on-site spa ## Photo gallery for Hotel JS ![Balcony - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/21d92e0b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children's area - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/ec5fcb83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/c34b0ad7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/w3003h2718x0y3-87b560c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area - Hotel JS (Yautepec)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/1c098df8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel JS offers a peaceful retreat with various relaxation options. Enjoy local cuisine at Tzompantle restaurant after swimming or spa treatments. The property features free public WiFi and on-site shopping for your convenience. ## Reviews 7.4 Good ## Popular amenities - Pool - Spa - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 5 - Jan. 6](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 6 - Jan. 7](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16127786&PinnedHotelID=16127786&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Quadruple room with fan (No air conditioning) ![Desk, bed sheets](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/998d37f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple room with fan (No air conditioning) 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Designer toiletries Free bottled water Wardrobe or closet - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Superior Room with Air Conditioning ![Superior Room with Air Conditioning](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/09e77557.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Air Conditioning 9.8 Exceptional 6 reviews ### Highlights Balcony Separate dining area Air conditioning Refrigerator TV Ceiling fan Hair dryer Private bathroom - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Premium room with Air conditioning and Bathub ![Premium room with Air conditioning and Bathub](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/ea799cb4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium room with Air conditioning and Bathub ### Highlights Balcony Separate dining area Separate sitting area Private hot tub Air conditioning Kitchenette TV Ceiling fan - 538 sq ft - Sleeps 4 - 1 Double Bed and 1 King Bed ### View all photos for Basic room with 1 King bed and Fan (No air conditoning) ![Basic room with 1 King bed and Fan (No air conditoning)](https://images.trvl-media.com/lodging/17000000/16130000/16127800/16127786/6ec87a5c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic room with 1 King bed and Fan (No air conditoning) ### Highlights Balcony Air conditioning TV Ceiling fan Designer toiletries Free bottled water Wardrobe or closet Desk - 269 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Hotel-JS.h16127786.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FYautepec-Hotels-Hotel-JS.h16127786.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.88898%2C-98.99958&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=a6nfvSGfGmx9cvAS5iADpht-PZw=) Carretera Federal Cuautla-Cuernavaca, Km 35.5, Colonia Lucio Moreno, Yautepec, MOR, 62739 #### What's nearby - Six Flags Hurricane Harbor Oaxtepec \- 5 min drive \- 3.8 km - Universidad Dorados \- 5 min drive \- 3.8 km - Santo Domingo Cultural Museum \- 7 min drive \- 4.9 km - Plaza Atrios \- 7 min drive \- 6.8 km - Las Tazas Thermal Waters \- 11 min drive \- 9.0 km #### Getting around - Benito Juarez International Airport (MEX) - 80 min drive #### Restaurants - ‪Hotel Hacienda Cocoyoc - ‬2 min drive - ‪Restaurant Los Arcos - ‬2 min drive - ‪Restaurante Nitas Yautepec - ‬13 min walk - ‪Restaurante La Chispa - ‬2 min drive - ‪Birrieria Pomposo - Puro Zacatecas - ‬1 min walk ## About this property ### Hotel JS Hotel near Six Flags Hurricane Harbor Oaxtepec Located close to Los Limones Thermal Waters, Hotel JS provides a swim-up bar, a poolside bar, and a terrace. Take some time to relax at the onsite spa. Be sure to enjoy a meal at Tzompantle, the on-site restaurant. Free WiFi in public areas is available to all guests, along with shopping on site and a garden. Other perks include: - 2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - 1 meeting room, a nature reserve, and a porter/bellhop - Smoke-free premises, wedding services, and a front-desk safe Room features All guestrooms at Hotel JS boast comforts such as air conditioning, as well as amenities like free bottled water. More amenities include: - Designer toiletries and showers - TVs with cable channels - Balconies, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/25000000/24410000/24409000/24408980/39e6c685.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palmas Cocoyoc Yautepec - Pool - Kids pool - Parking included - Free WiFi 7.0 Good 126 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=24408980&PinnedHotelID=24408980&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; Regional cuisine ](https://images.trvl-media.com/lodging/9000000/8070000/8065500/8065468/8d83f5c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oaxtepec Yautepec - Pool - Hot tub - Kids pool - Parking included 7.6 Good 732 reviews CA $77 CA $92 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=8065468&PinnedHotelID=8065468&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/103000000/102870000/102869200/102869121/64136840.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL PLATEADOS OAXTEPEC Yautepec - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 24 reviews CA $61 CA $74 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=102869121&PinnedHotelID=102869121&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/95000000/94430000/94420600/94420589/91df2c47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finca 3G Yautepec - Pool - Spa - Pet friendly - Parking included 7.8 Good 43 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=94420589&PinnedHotelID=94420589&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23030000/23028300/23028257/2b59d418.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Aquetzalli Yautepec - Pool - Kids pool - Parking included - Free WiFi 8.6 Excellent 139 reviews CA $159 CA $191 total includes taxes & fees Jan 6 - Jan 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=23028257&PinnedHotelID=23028257&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/114000000/113210000/113209000/113208951/057ba1cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa De La O Yautepec Yautepec - Pool - Spa - Free WiFi - Restaurant 7.8 Good 21 reviews CA $153 CA $184 total includes taxes & fees Jan 7 - Jan 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=113208951&PinnedHotelID=113208951&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/106000000/105470000/105462500/105462480/181e55ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL HACIENDA DEL RIO Yautepec - Pool - Pet friendly - Kids pool - Parking included 8.2 Very good 69 reviews CA $57 CA $68 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=105462480&PinnedHotelID=105462480&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/6000000/5400000/5393900/5393883/293be748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Paraiso Yautepec - Pool - Kids pool - Waterslide - Parking included 7.6 Good 133 reviews CA $69 CA $83 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=5393883&PinnedHotelID=5393883&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/23000000/22810000/22805100/22805081/ff290c1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Quinta Moctezuma Yautepec - Pool - Spa - Pet friendly - Kids pool 7.8 Good 178 reviews CA $90 CA $110 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22805081&PinnedHotelID=22805081&HadPinnedHotel=true®ionId=-1&adults=2) ![6 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/4000000/3960000/3950100/3950049/7f1200cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dorados Conventions & Resort Yautepec - Pool - Spa - Kids pool - Waterslide 6.8 389 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3950049&PinnedHotelID=3950049&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite self parking ### Food and drink - A bar/lounge - A poolside bar - A restaurant - A swim-up bar - Snack bar/deli ### Restaurants on site - Tzompantle ### Things to do - 2 outdoor pools - Children's pool - Full-service spa - Playground - Shopping ### Family friendly - 2 outdoor pools - Children's pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Computer station - Meeting room ### Outdoors - Barbecue grill - Garden - In a nature reserve - Picnic area - Pool loungers - Pool umbrellas - Terrace ### Accessibility - No elevator ### More - Banquet hall - Mosquito nets - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Designer toiletries - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Ceiling fan - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1 PM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets stay free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 22 lbs per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Pool access available from 8:00 AM to 8:00 PM Construction is underway at a neighboring building and there may be noise disturbance from the construction work ### Property is also known as Hotel Cocoyoc Yautepec Cocoyoc Yautepec Hotel JS Cocoyoc Hotel JS Yautepec JS Yautepec Hotel Hotel JS Yautepec Yautepec Hotel JS Hotel JS Hotel Hotel JS Hotel Cocoyoc Hotel JS Hotel Hotel JS Yautepec Hotel JS Hotel Yautepec ## Frequently asked questions ### Does Hotel JS have a pool? ### Is Hotel JS pet-friendly? ### How much is parking? ### What time is check-in at Hotel JS? ### What time is check-out at Hotel JS? ### Where is Hotel JS located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel JS Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.0 Location ### 7.8 Staff & service ### 8.0 Eco-friendliness ### 7.2 Property conditions & facilities 10 - Excellent 68 8 - Good 42 6 - Okay 31 4 - Poor 24 2 - Terrible 19 ## Reviews ### 10/10 Excellent #### Betsabe Jan 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly everything was clean and poops where awesome ##### Betsabe ### 6/10 Okay #### JOSE LUIS Nov 29, 2025 Liked: Staff & service Disliked: Property conditions & facilities OK for the price, but poor property condition and facilities. overall the facilites are in bad shape and a lot of dust. people is helpful. Rooms are better than the property conditions. ##### JOSE LUIS Stayed 1 night in Nov 2025 ### 6/10 Okay #### Karina Nov 26, 2025 Liked: Property conditions & facilities La habitación muy linda, limpia dentro de lo aceptable, la TV no funcionaba, el teléfono no tenía línea telefónica, muy padre que tengan planta tratadora de agua! Ojalá puedan poner atención en los calentadores para el agua de los baños ya que se ven muy viejitos, picados y descuidados y huele mucho a gas cuando pasas cerca de ellos lo que puede ocasionar un accidente, el agua de la alberca está muy fría, es muy linda la propiedad y la alberca también ojalá consideren calefacción para ella, hace falta un restaurante dentro del hotel, el personas bien, atento y amable. El gimnasio está en un mini cuarto, tiene escasos 3 aparatos llenos de polvo y el cuartito está muy sucio, el aire acondicionado con mucho polvo. Las áreas de escaleras estaban con basura!! Los jardines muy lindos y la alberca limpia y linda! Su propiedad tiene mucho potencia! Ojalá consideren atender lo urgente y mejorar calefacción a la alberca!! ![La alberca linda y limpia ](https://a.travel-assets.com/ugc/hotel-reviews/f8dc412f-6e7b-47a3-86b3-54aa7e5c5d2f-1764139891556.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d0a62067-8edf-48fe-95e7-d83919f9cc27-1764139901640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9ebb57ca-221c-4d79-b4fc-11d235a7508d-1764139912595.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/afd7474d-9aa8-4f93-a4c3-c344480c0da0-1764139917310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karina Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Edgar Nov 23, 2025 Disliked: Cleanliness, property conditions & facilities El cuarto estaba muy sucio. ##### Edgar Stayed 1 night in Nov 2025 ### 8/10 Good #### Alma Aug 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities En general muy buen servicio ##### Alma Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Angelica Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quisa sólo como sugerencia,otros canales en la TV, todo lo demás excelente ##### Angelica Stayed 1 night in Aug 2025 ### 6/10 Okay #### Daniela Aug 3, 2025 Liked: Cleanliness No está mal el hotel sin embargo no dan servicio de hotel, no tienen restaurant, ni nada de servicios. No la pasamos mal y los cuartos están muy bien y todo está limpio, solo es ir preparados para salir a comer o llevar algo para comer ahí más algo de tomar porque no hay ni agua. ##### Daniela Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Mauricio Jun 22, 2025 Liked: Cleanliness, amenities Muy bien ##### Mauricio Stayed 1 night in Jun 2025 ### 4/10 Poor #### SELENE May 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Escogimos una habitación para mascotas dado que mi novio sufre discapacidad visual, y tenemos un perro de compañía, me tardaron en hacer el registro aproximadamente 20 minutos. Adicional las instalaciones empezando por la entrada son feas, el baño de la habitación está sucia, el piso ni se diga! No descansamos las camas son duras y las almohadas viejas, CERO DESCANSO. Costo excesivo y mucho que desear. NO LO RECOMIENDO ##### SELENE Stayed 1 night in May 2025 ### 4/10 Poor #### Lidia May 2, 2025 Disliked: Cleanliness, property conditions & facilities La.atencion fue buena solo esta descuidada ##### Lidia Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Irma López Apr 22, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Mal Sus servicios en general ##### Irma López Stayed 1 night in Apr 2025 ### 6/10 Okay #### emmanuel Apr 21, 2025 #### Solo emergencia Falta de mantenimiento y limpieza ##### emmanuel Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Natali Apr 20, 2025 Disliked: Amenities, property conditions & facilities La propiedad se veía sucia, sin limpieza en pasillos, áreas comunes, áreas verdes, albercas y habitaciones. Además que no tenían wifi No había servicio de comedor para desayunar o cenar. El servicio de transporte es escaso y no hay servicio de comida a domicilio al hotel. Las camas tenían polvo y arañitas Las toallas olían a humedad Las terrazas de las habitación estaban sin barrer y con muchas hojas. ##### Natali Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Deisy Apr 13, 2025 Disliked: Staff & service, property conditions & facilities No había servicio de restaurante, las albercas estaban muy sucias y el agua demasiado fría, los colchones y almohadas muy duros, no agarro la señal de wifi y el servicio muy malo, nadie te trataba con amabilidad, ni una sonrisa te daban, en gral mala experiencia. ##### Deisy Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Nancy Feb 3, 2025 Disliked: Cleanliness, staff & service, room comfort #### No me vuelvo a hospedar en este lugar La habitación que nos dieron estaba sucia y con mucho mosquito, me quejé y nos cambiaron. Pero no hay restaurante, ni wifi. El muchacho que nos atendió accesible pero hay mucho ruido en la mañana y no se puede descansar ##### Nancy Stayed 1 night in Feb 2025 ### 6/10 Okay #### Nancy Liliana Jan 5, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Mala experiencia No respetaron las habitaciones que habiamos pagado, era 31 de diciembre y por la tarde, nos vimos obligados a pagar la diferencia de una disque suite, muy lejos de serlo. ##### Nancy Liliana Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Emma Jan 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo ok, la cosa es que no había servicio de desayuno ##### Emma Stayed 2 nights in Dec 2024 ### 6/10 Okay #### Alejandro Nov 18, 2024 Liked: Staff & service Disliked: Cleanliness La habitación estaba sucia, presentaba muchas telarañas y el cuarto tenía muchas arañas; no había internet ##### Alejandro Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Ricardo Nov 16, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Las áreas comunes lindas, las habitaciones muy feas ##### Ricardo Stayed 1 night in Nov 2024 ### 6/10 Okay #### Hector Nov 9, 2024 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Terrible llegamos hacer chek in y la señorita Alejandra en recepción nos dijo que había una boda y estaba lleno , le dijimos que ya habíamos pagado la habitación por Expedia y dijo que no le importaba que no había habitaciones y que nos regresária el dinero pero hasta dentro de 3 horas por qué venía de puebla , posterior a esto salió la señorita y nos dijo que ya tenía habitacion y nos la dio , quiero recalcar que el hotel estaba vacío y no existía dicho envento en el momento que llegamos , terrible el servicios ##### Hector Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jaime Nov 8, 2024 estancia media ##### Jaime Stayed 1 night in Nov 2024 ### 8/10 Good #### Jeannet Oct 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Deben de tener mas personal de limpieza ya q aunque tenia reservacion no tenian habitaciones disponibles por falta de limpieza ##### Jeannet Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### carlos manuel hernandez Oct 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities gracias ##### carlos manuel hernandez Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Lucia Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El trato del personal fue de lo mejor, la habitación grande, limpia y bonita, y el área común decorada de manera muy colorida, la verdad volvería a quedarme en este hotel ##### Lucia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### norma abigail Aug 16, 2024 Liked: Cleanliness Disliked: Property conditions & facilities La propiedad está hermosa pero le hace falta demasiado mantenimiento en gral y en los aires acondicionados y las televisiones ##### norma abigail Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.ca/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Hotel Riu Dunamar - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Dunamar-All-Inclusive.h18133944.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Dreams Riviera Cancun Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.ca/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Catalonia Riviera Maya Resort and Spa All Inclusive](https://www.expedia.ca/Puerto-Aventuras-Hotels-Catalonia-Riviera-Maya-Resort-And-Spa-All-Inclusive.h659775.Hotel-Information) > > [Hotel Riu Palace Costa Mujeres - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Costa-Mujeres-All-Inclusive.h23985441.Hotel-Information) > > [Grand Decameron Complex Bucerias, A Trademark All Inclusive](https://www.expedia.ca/Bucerias-Hotels-Grand-Decameron-Complex-Bucerias.h485427.Hotel-Information) > > [Dreams Natura Resort & Spa - All Inclusive](https://www.expedia.ca/Puerto-Morelos-Hotels-Dreams-Natura-Resort-Spa-All-Inclusive.h36776874.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Breathless Riviera Cancun Resort & Spa - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Breathless-Riviera-Cancun-Resort-Spa-Adults-Only.h11868477.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)