Dear Sir,Thank you for sharing your experience with us.We are delighted to hear that our staff's dedication contributed positively to your stay and that you appreciated the pristine condition of our beach and the accessibility of the resort's amenities. It's great to know that the variety of activities available within the resort allowed you to have an enjoyable and relaxing experience.We have taken note of your observations regarding the room's atmosphere and the humidity. While the tropical climate can contribute to the conditions you described, we ensure that our rooms are designed to maximize comfort for our guests. The occasional sunburn is indeed an unwelcome holiday souvenir, and we're glad that our resort's layout provided you with ample shade to recuperate comfortably without missing out on the fun.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Mr Fernandez,Thank you very much for this kind review.It brings us great joy to know that our dedicated team made you feel so welcome and that you appreciated the attentive room service. We are also pleased that the cleanliness and condition of our hotel met your expectations and that the room amenities contributed to a memorable experience during your family vacation at Barceló Maya Tropical - All Inclusive.Your positive comments reaffirm our commitment to providing outstanding service and accommodations. We are thrilled to have been a part of your enjoyable stay and look forward to continuing this tradition of excellence.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management.

Dear Guest, Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed your stay and appreciate your kind comments about your dining experience. We understand that meals are an important part of our guests' holidays. We do carry out maintenance, whenever necessary to keep our facilities up to date, however, we have noted your comments to be reviewed.We hope to welcome you back. All the best.Barceló Maya Tropical, Management

Dear Sir,Thank you for sharing your experience with us.We regret to hear that our evening entertainment did not meet your expectations, and we understand that the culinary delights at our buffet, particularly the desserts, were not to your satisfaction. Our aim is to provide a diverse array of dining options to please all our guests, and we will certainly take your feedback into consideration.It is delightful to learn that you enjoyed the vastness of our property, as well as the beautiful beach and our multiple pool options. We're also pleased that our gym facilities and the flowrider added to your enjoyment. Your commendation of our room cleanliness, the overall condition of our hotel, and the service provided by our team is greatly appreciated. It is our goal to ensure that every guest experiences the comfort and quality that Barceló Maya Tropical - All Inclusive is known for, and we're thrilled that we were able to meet your expectations in these areas.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted that our beautiful beachfront location, vibrant bars, and entertaining club contributed to your amazing experience. It is heartening to know that the cleanliness of your room, the condition of our hotel, and the attentive service provided by our team exceeded your expectations. Our dedicated staff strives to ensure that every guest enjoys the full array of amenities and the comfortable accommodations we proudly offer.Your kind words affirm the efforts we put into creating memorable stays. From our stunning views to our engaging entertainment options, we're pleased that these aspects made your visit truly exceptional.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.It warms our hearts to learn that the impeccable cleanliness of our rooms, the pristine condition of our hotel, our attentive service, and the thoughtful amenities provided in our rooms contributed to a memorable experience at Barceló Maya Tropical - All Inclusive. Our team takes great pride in maintaining high standards and ensuring that every guest feels well cared for during their stay.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear Guest,Thank you for sharing your experience with us.We are delighted to hear that the cleanliness, maintenance, and security of our resort met your expectations and contributed to a pleasant experience.We regret that you encountered a language barrier with some of our team members. We strive for excellent communication with all our guests, and your comment is an important reminder for us to continue improving in this area. It pleases us greatly that the culinary delights, especially at our Italian restaurant, impressed you, and we will certainly pass your compliments to Natividad. We're also thrilled to know that the variety of pool activities added enjoyment to your stay.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Mr Kevin, We are deeply troubled to hear about your experience regarding the service at our resort. Our guests' safety and satisfaction are paramount. We take this matter seriously and will be contacting you shortly.All feedback is appreciated as it is key to us meeting our guests’ expectations. We apologize for the misunderstanding and send you best regards,Barceló Maya Tropical, Management

Thank you for your visit and kind comments.

Thank you so much for your feedback

Apologies for the first impression. We will work to improve our service. Thank you fo your feedback.

We really appreciate your visit.

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion.Best regards,Barceló Maya Tropical, Management

Dear Guest,Thank you for taking the time to review your recent stay.We regret that the dress code for men in a la carte restaurants has caused you inconvenience during your dinners, the opinions of our customers are of utmost importance to ensure compliance with our service standards at all times. Please accept our sincerest apologies for any issues you may have experienced.We all hope to welcome you back in the future.Best wishes,

Dear Mr. KrzysztofWe really appreciate your review and your comments which are very important for us, we value your preference and we want to thank you for choosing Barceló Maya Tropical as you vacation Hotel. We hope to have the opportunity to receive you once again; it will be our pleasure to serve you.Best regards,

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear Mr Gutierrez,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It is also rewarding to know that you found our location ideal for your needs.Our entire team sincerely appreciates your kind words. We work hard to deliver an exceptional guest experience and such positive feedback acts as motivation for our team members to continue providing excellent service.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management

Dear Ms. Brasell,Thank you for the time taken to share your experience of staying with us.We regret to hear that our service and food did not meet your expectations. Rest assured, our goal is to provide all our guests with impeccable service and a wide array of dining options that cater to different tastes, as indicated by our extensive gastronomic offerings.We are delighted, however, that you enjoyed the pool area and found the beach setting to be exceptional. It is also a pleasure to know that the snorkeling experience was a highlight of your stay. Our team takes great pride in maintaining our beautiful beachfront and offering a variety of aquatic activities for our guests to enjoy.We hope to welcome you back. Best wishes,Barceló Maya Tropical, Management

Dear Guest, Thank you for this great review.It is rewarding to know that you had such a pleasant stay with us; this inspires our team to continue upholding our high standards of service.We look forward to welcoming you back soon. Kind regards,

Dear Guest,Thank you for taking the time to share your review.We are truly sorry to hear that your interactions with our staff did not meet the high standards we strive to uphold for our guests. Our team is dedicated to providing friendly and helpful service, and it appears we fell short during your stay.We are also concerned about your report of the room conditions. While we regularly maintain rigorous hygiene protocols, we will re-emphasize the importance of these standards to our housekeeping staff to ensure that every guest room is impeccable.Regarding dining, we offer a variety of restaurants to cater to a wide range of culinary preferences, and while reservations are required for certain dining experiences to ensure the quality of service, we regret any inconvenience this may have caused. We always aim to provide a seamless and enjoyable dining experience for all our guests.Please rest assured, our guests' well-being is of paramount importance to us, and we take all comments regarding health and safety extremely seriously. We are saddened to learn of any health concerns that occurred and wish for the well-being of your family. While we cannot change the past, we are committed to upholding the highest standards of cleanliness and customer care.Once again, we extend our sincerest apologies for any distress or inconvenience you encountered. It is feedback like yours that allows us to continually improve our guest experience, and we are grateful for the opportunity to address your concerns.We hope we can provide you with an improved stay in the future. Kind regards,Barceló Maya Tropical, Management

Dear Guest,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,

Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Sir,Thank you very much for this kind review.We are pleased that we met your expectations. Our dedicated team members work hard to ensure that every guest here has a comfortable and memorable stay, so your positive feedback is very rewarding.Likewise, we are glad that you enjoyed our food and drinks.We look forward to a return visit from you in the future.Best wishes,

Dear Guest, Thank you for taking the time to review your stay.We are sorry our usual high standards were not met and this will be addressed with our housekeeping team. It is unfortunate you did not inform us at the time of your concerns so that we may have taken immediate action.We hope to welcome you back. All the best.

Dear Guest,Thank you for the time taken to share your experience of staying with us.We regret to hear that the Wi-Fi signal did not meet your expectations; we constantly strive to offer the best service possible. Additionally, we understand that the size of our property might present a challenge for some of our guests, and we apologize for any inconvenience this may have caused. We are, however, delighted that you found the beauty of our resort to be remarkable and our bus service convenient for navigating the expansive grounds.We are sorry to learn about the issues you encountered with your first room. It pleases us, though, that the second room provided the comfort you expected, and we are glad that the room amenities, including the A/C, contributed to a more enjoyable stay, even as we acknowledge the tropical humidity can be challenging to manage. While our TV offerings include a selection of channels catering to diverse preferences, we apologize if this selection fell short of your needs.We appreciate your neutral view of our buffets and are thrilled that our variety of drinks left a positive impression. It is particularly gratifying to know that our a la carte restaurants, along with the beach, met your expectations, enhancing your stay with us. Your recognition of the cleanliness and overall condition of our hotel is highly valued, and we take note of your feedback concerning our service, as this helps us to improve our guest experience.The positive experiences you've shared, including the delightful beach location, the quality and cleanliness of the room, and the culinary enjoyment at our restaurants, resonate deeply with us at Barceló Maya Tropical - All Inclusive. These are the standards we endeavor to uphold consistently. Rest assured, we are committed to ensuring that all our guests have a memorable and enjoyable stay.We hope to welcome you back. Best wishes,

Dear Guest,Thank you for sharing your experience with us.We regret to hear that certain aspects of our resort did not meet your expectations, particularly concerning the appearance and perceived age of some of our facilities. While we continuously strive to maintain and update our resort, we appreciate your perspective and take it into consideration as we plan for future enhancements.We are thrilled, however, that the extensive size of our resort, along with the variety of activities and the safety measures we uphold, have contributed positively to your stay. To know that you enjoyed the cleanliness of our grounds, our exceptional pool facilities, and the beauty of our private beach fills us with pride. It's wonderful to learn that the snorkeling experience and the natural beauty of our coves were highlights of your visit, and that the diversity of quiet and more vibrant areas across Barceló Maya Tropical - All Inclusive provided an enjoyable experience for everyone in your group.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Mr Donald,Thank you for sharing your experience with us.We are glad that you had a pleasant stay with us and appreciated our high standards.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear JasonFirst of all, receive a cordial greeting. Thank you for your time to share your rating. For us, feedback is very important for continuous improvement.We hope to see you again.Kind regards.

Dear Thomas EdwardFirst of all, receive a cordial greeting. Thank you for your time to share your rating. For us, feedback is very important for continuous improvement.We hope to see you again.Kind regards.

Dear Guest,Thank you for the time taken to share your experience of staying with us.We regret to hear that the dining options did not meet your expectations, and we apologize for any inconvenience caused by our internet service. We continuously strive to provide a diverse culinary experience and are disappointed that we fell short during your stay. Our All-Inclusive program is designed to offer a variety of choices, and we are sorry if this was not your impression. We also take note of your comment regarding the seafood selection at our buffet and will consider it for future improvements.It is heartening to know that you enjoyed our beautiful beach and found our staff to be helpful and friendly. Your compliments on the cleanliness of our rooms and the abundance of towels provided reflect the high standards we aim for. The positive remarks on our room amenities further encourage us to continue working towards excellence in every aspect of our service.We hope to welcome you back. Best wishes,Barceló Maya Tropical, Management

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear MikhailFirst of all, receive a cordial greeting. Thank you for your time to share your rating. For us, feedback is very important for continuous improvement.We hope to see you again.Kind regards.

Estimado RomanAntes que nada, reciba un cordial saludo. Gracias por su tiempo para compartir su calificación. Para nosotros es muy importante la retroalimentación para la mejora continua. Esperamos verlo de nuevo.Saludos Cordiales.

Dear Rabbi AsifThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear KathleenThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear Guest,Thank you for sharing your experience with us.We regret to hear your concerns regarding the pricing. While we strive to provide value through our all-inclusive experience and extensive facilities, we understand that perceptions of value can vary. Rest assured, we continually review our pricing to ensure it is in line with the high-quality service and amenities we offer.It is delightful to know that you found the cleanliness of your room, the condition of our hotel, and the service provided by our team to your satisfaction. We also take pride in knowing that our room amenities contributed positively to your experience at Barceló Maya Tropical - All Inclusive. Our staff works diligently to ensure our guests have a comfortable and enjoyable stay, and your acknowledgment of their efforts is much appreciated.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

We appreciate your visit.

Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Dear Guest,Thank you very much for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management.

Dear Sanjay NariyanThanks for your time; guest feedback is very important for us as we know they help us to continue improving our services. We hope to see you again in the resort. Best regards

Dear Guest,Thank you for sharing your experience with us.It is rewarding to know you had a nice stay. We appreciate your candid feedback about your dining experience and have taken note of your comment, it will certainly help us with any future improvements.We are looking forward to welcoming you again. All the best!Barceló Maya Tropical, Management

Dear Guest,Thank you very much for this kind review.It brings us immense joy to know that you could fully enjoy the natural beauty of our marine life while snorkeling. We are also glad that the complimentary use of our catamaran added to your vacation experience. It is our aim to offer a diverse range of activities and services to cater to the unique preferences of all our guests, and we are thrilled to hear that we succeeded during your stay. The culinary team at Barceló Maya Tropical will be especially pleased to learn that their exceptional dining options made a lasting impression on you.We take great pride in maintaining the highest standards of cleanliness and condition in our hotel, and we are happy to see this reflected in your review. Additionally, we strive to provide excellent service and amenities that contribute to a memorable stay, and your positive remarks confirm our efforts. Thank you once again for choosing us for your holiday in the Riviera Maya.We look forward to a return visit from you in the future.Best wishes,Barceló Maya Tropical, Management

Dear Guest,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.It would be our pleasure to have you return on another occasion. Very best wishes,Barceló Maya Tropical, Management

Estimada AmandaAntes que nada, reciba un cordial saludo. Gracias por su tiempo para compartir su calificación. Para nosotros es muy importante la retroalimentación para la mejora continua. Esperamos verlo de nuevo.Saludos Cordiales.

We thank you for your visit.