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Casa Chu

3.5 star property
Adults-only hotel with free breakfast and spa services

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Photo gallery for Casa Chu

Reception
42-inch TV with digital channels, Netflix
Exterior
Outdoor pool, pool umbrellas
Master Suite Joyce

Popular amenities

  • Pool
  • Spa
  • Air conditioning
  • Breakfast included
  • Housekeeping
  • Parking included

Room options

Check availability for these dates

Tonight

Jul. 30 - Jul. 31
Check availability for tonight Jul. 30 - Jul. 31

Tomorrow

Jul. 31 - Aug. 1
Check availability for tomorrow Jul. 31 - Aug. 1

View all photos for Master Suite Lola

Master Suite Lola

Master Suite Lola

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Renata

Suite Deluxe Renata

Suite Deluxe Renata

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Private bathroom
Digital channels
Netflix
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Deluxe Casa MA

Loft Deluxe Casa MA

Loft Deluxe Casa MA

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Constantin

Master Suite Constantin

Master Suite Constantin

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Joyce

Master Suite Joyce

Master Suite Joyce

Highlights

Balcony
Private indoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Jetted bathtub
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Emilia

Suite Deluxe Emilia

Suite Deluxe Emilia

Highlights

Private outdoor hot tub
Air conditioning
TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial Chu

Suite Presidencial Chu

Suite Presidencial Chu

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Separate bathtub and shower
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790

What's nearby

  • Ex Hacienda de Ixtoluca - 4 min drive - 2.3 km
  • WTC-Morelos Convention Center - 4 min drive - 4.2 km
  • Hacienda de Chiconcuac - 10 min drive - 12.1 km
  • Jardines de México - 14 min drive - 19.2 km
  • Tequesquitengo Lake - 16 min drive - 17.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 116 min drive

Restaurants

  • ‪Santa Fe Social Golf Club Restaurant - ‬6 min drive
  • ‪La Banqueta - ‬11 min drive
  • ‪Fonda Flores - ‬10 min drive
  • ‪Los Limones Restaurant - ‬10 min drive
  • ‪La Barra Vieja - ‬10 min drive

About this property

Casa Chu

Hotel near WTC-Morelos Convention Center
At Casa Chu, you can look forward to free continental breakfast, an adjacent golf course, and a terrace. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse and a restaurant with golf course views. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, El Crisol, offers breakfast, brunch, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and an arcade/game room.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • Meeting rooms, coworking spaces, and luggage storage
Room features
All guestrooms at Casa Chu have perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries
  • 42-inch TVs with Netflix and digital channels

Languages

English, Spanish

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  • Parking included
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includes taxes & fees
Aug 3 - Aug 4
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • A restaurant

Restaurants on site

  • El Crisol

Things to do

  • 18-hole adjacent golf course
  • 24-hour pool access
  • Arcade/game room
  • Billiards/pool table
  • Golf clubhouse
  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Beaux Arts architecture
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with digital channels
  • Netflix

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Chu Hotel Xochitepec
Casa Chu Xochitepec
Casa Chu Hotel
Casa Chu Xochitepec
Casa Chu Hotel Xochitepec

Frequently asked questions

Does Casa Chu have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Casa Chu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa Chu?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Casa Chu?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Chu?

Check-out is at noon.

Where is Casa Chu located?

Situated in Xochitepec, this golf hotel is 2.5 mi (4.1 km) from WTC-Morelos Convention Center and within 12 mi (20 km) of Archaeological Monuments Zone of Xochicalco and Ex Hacienda de Temixco Parque Acuatico. Tequesquitengo Lake and Jardines de México are also within 16 mi (25 km).

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Casa Chu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Jan 2025

10/10 Excellent

Juan luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alimentos muy bien preparados y el personal muy atento
Stayed 2 nights in Apr 2024

10/10 Excellent

GABRIELA

Stayed 1 night in Mar 2023

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Stayed 2 nights in Jan 2023

10/10 Excellent

JOSE MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Como en casa
Stayed 2 nights in Oct 2022

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

LUIS

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
Stayed 1 night in Dec 2021

10/10 Excellent

Manuel A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente sitio pero...

Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Stayed 3 nights in Sep 2021

10/10 Excellent

Manuel, MEXICO

Stayed 2 nights in Sep 2021

8/10 Good

Violeta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Stayed 2 nights in Mar 2021

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grandioso

Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Stayed 1 night in Nov 2019

10/10 Excellent

María Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
Stayed 1 night in Sep 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Stayed 2 nights in Oct 2019

8/10 Good

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hermoso lugar, el menu de comida muy escaso
Stayed 1 night in Jul 2019

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Stayed 1 night in May 2019

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Prepare not to be impressed

Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Stayed 5 nights in Mar 2019

10/10 Excellent

Karla Lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso! Como en casa!

Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Stayed 1 night in Mar 2019