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"Good"

"Good"

"Very pleasant stay! Staff were friendly and helpful. The hotel was eco friendly, which meant they only provided soap and shampoo in the bathroom. The rest, such as toothbrush, shower cap, etc were still available at reception for purchase. There was free 24 hr snack bar service, which included instant noodles, biscuits and drinks. A minor issue was the bed was slightly hard for my liking and the lighting in the bathroom was quite dim. But not a major concern."

"This is a new and modern hotel. Our room had a full size bathtub with a view of the ocean. Truly remarkable. The only notable shortcoming was an absence of a safe box in our room."

"Excellent hotel for the price."

"This is perhaps the best hotel in the Hualien area, with a top-notch new facility and close proximity to the Taroko National Park which unfortunately was severely damaged by the earthquake on 4/3/2024. The menu and food quality in the restaurant was much to our liking and to our delight, reasonably priced for dinner. Beach was a short stroll away."

"We were in this hotel when the big earthquake hit (epicenter about 10 miles south) and it was very scary. The hotel staff were so nice and calming and reassuring. they got right to work cleaning up all the broken stuff and checking all rooms and reassuring people. Then when it was discovered there was damage to the water tank and there would be no water in the guestrooms they found us another place to stay so we were perfectly comfortable and cared for. Vrey lovely, professional staff and very accomdating in a very scary time."

"As a family of four, we thoroughly enjoyed our 3 night stay at Parkview. Highlights include: free shuttle from the train station (they met us at the train station exit with a sign so it was easy to find), delicious breakfast buffet, concierge to schedule tours (they reserved a half day tour of Taroko for us and it was an amazing tour too), Game Center for the kids, indoor and outdoor pools, huge rooms, and the staff were incredibly kind and helpful. A few stand outs include Bob, Vic and Jill - thank you!! We were at the hotel during the April 2024 earthquake. The hotel staff took incredible measures to ensure we were safe even though we were all experiencing the same frightening earthquake. They handed out complimentary food and water, helped us navigate how to leave the area by train, taxi or plane, talked to my family members to answer questions, and ultimately provided us a room to stay an extra night."

"We were staying here during the April 3rd earthquake (7.5). The staff jumped into action to keep safe and care for all guests. We want to commend the hotel for their response in a disaster. Additionally, the hotel was nice, with good amenities. We were not too far from the main area of town. We would love to go back and stay again."