Wine Museum Tours and Activities

The hotel doesn’t have a drop off area or any luggage trolleys, pity the receptionist was curt, abrupt, non informative and dismissive. The hotel appears old and struggling to keep up with travellers requirements. The room was old cashing a good size and clean with aircon. The bathroom was big but the window didn’t work and was screwed open, I asked straight away for the window to be fixed and a handle put on the window as it was also missing. I was told the engineer would come but six days later nothing changed. I saw no management at all. The breakfast staff and cleaners were all delightful. The biggest problem was the pool was discoloured and cloudy and staff had put up a sign (probably weeks before) advising it was still safe to use. We and several others were not going to risk health conditions. The weather was 35 degree plus and we desperately need a pool. In the end we travelled about 15 minutes outside Castelsardo and found lovely beaches. I would recommend using a different hotel. The other reviews said about paper thin walls, this is true. Good point was the seaview and the breakfast.

We had a warm welcome and the hotel looked fantastic. During our stay the staff were most helpful with directions, reservations and advice on ferry booking etc. Our room was nice, really clean and well maintained. However, we felt unable to use the pool and the sunbeds because after sitting by the pool on the first day we were unable to sit and enjoy as other residents with large groups of children were so noisy and screaming. I appreciate children make noise when they play but we came for peace and quiet and this was not the place for that. The hotel had a lovely restaurant, good breakfast and great service.