West Oaks Mall Tours and Activities

Amir is an excellent addition to your property. He is a bellman and was the reason we returned for a second stay! His customer service is stellar! Jennifer in the bar is also exceptional - tremendous service, friendliness and great work ethic. She is terrific! Your entire team is noteworthy but these two individuals stand out! I know it takes effort and leadership to build a great team. Thank you!

Hannah from the bar was lovely, attentive, and friendly. She made our stay memorable. This hotel is cute, along with the pool. Just the two drinks and truffle fries were tasty so I can only imagine the rest. Can’t wait to be back!

This people have water that smells like poop. Sewage water is what they use for water. Remnants of trash, sticky nastiness in drawers, air vents falling off ceilings. Random kids belts found? Candy stuck to floor? Trash wasn’t even taken out. Mind you I have kids that found these things as well. Oh and don’t even try and ask for them to refund you for their disgusting rental. They will give you the run around and then IGNORE YOU. Awful establishment and these people NEED TO BE SHUTDOWN.