This was the first time that myself and my partner had been here. We also brought our puppy with us. The location Was beautiful. It had a stunning scenery, it was peaceful. There was places nearby where we could walk our dog. He absolutely loves being outside. We like how the glamping pod had an enclosed garden. This is peace of mind knowing our dog would not escape. Upon arriving to our property, it was clean and tidy. There was a lovely gesture of condiments and Prosecco. We had to make a few calls to our people dealing with the holiday. This was just to provide more logs for the hot tub and to just sort out the water issue, again the customer service was excellent. There was no waiting around they would arrive promptly and do what they needed to do. The only thing I found was that there is very little storage and I feel some more would be ideal, I found that the mattress on the bed was very uncomfortable! We would wake up with back pain most mornings, and actually left a night earlier which was a-shame. This was because we couldn’t do another night on the bed. The sofa wasn’t overly comfortable either. It was very hard and lumpy. I think the value of money is well worth it and we would definitely look at returning but I do think improvements for storage, mattress and sofa bed is required. The only other issue was the grass it was really overgrown and could’ve been cut before we arrived both the enclosed garden and the field itself. The amount of insect bites we received was on unreal, however, I understand you are going to get bitten in the hot weather but it would’ve helped if the grass was cut.