Wabash Reserve Tours and Activities

Good customer service

Very friendly staff especially upon check in, Penny was a gem, she allowed us to check in before 3 pm as we got there around 1pm. Our room was spacious enough, everything was clean. However, I was horrified to find that my mattress was very old, I could feel the metal parts, spring rubbing on my back, bed was sagging in the middle too. I tried putting cushions and even had to fold the quilt in half horizontally so I could get some sleep. My husband 's bed was not as bad. I often book twin beds as he snores very loud and had to wake him up a few times to tell him to turn the other way. Anyway, it was just for one night so lucky for me. Had to take a sleeping tablet around 4 am as didn't want to depend on it but I had to. So got under 4 hours of sleep. I also requested an extra pillow i

Very good location and hotel, but the beds are quite hard and terrible. Water pressure could be improved. Otherwise a great hotel.