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AC Hotel Palacio Universal by Marriott

Star Rating
4 out of 5

Information

Reviews

4.1 / 5Very Good
170 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    A Pedra Market
    3 min walk
  • Popular Location
    Centro Cultural Caixanova
    5 min walk
  • Restaurant
    Plaf!
    2 min walk
  • Restaurant
    100 montaditos
    3 min walk
  • Airport
    Vigo (VGO-Peinador)
    16 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Single Beds, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    More details
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    More details

About this area

Vigo

Located in Vigo, AC Hotel Palacio Universal by Marriott is in the city centre and on the waterfront. The area's natural beauty can be seen at Samil Beach, while Museum of Contemporary Art and Castro Fortress are cultural highlights.

What's nearby

  • Popular Location
    A Pedra Market - 3 min walk
  • Popular Location
    Centro Cultural Caixanova - 5 min walk
  • Popular Location
    Museum of Contemporary Art - 9 min walk
  • Popular Location
    Castro Fortress - 13 min walk
  • Popular Location
    Ria de Vigo - 22 min drive

Getting around

  • Vigo Guixar Station - 14 min walk
  • Vigo (VGO-Peinador) - 16 min drive

Restaurants

  • AC Lounge — 1 min walk
  • Plaf! — 2 min walk
  • 100 montaditos — 3 min walk
  • El cafetal — 4 min walk
  • Dona Vaniri — 4 min walk

About this property

AC Hotel Palacio Universal by Marriott

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 69 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find minibars and free local calls.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
Discover
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15.40 per person (approximately)
  • Nearby parking fee: EUR 13 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Parking height restrictions apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Parking height restrictions apply
  • Parking nearby: EUR 13 per day

Food and drink

  • Breakfast available for a fee: EUR 15.40 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space (1011 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • flat-screen TV
  • premium channels
  • satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Nearby things to do

Where to eat

  • AC Lounge – Gastropub offering Mediterranean cuisine. Serves lunch and light fare.
4.1

Very Good

5 - Excellent
63
4 - Good
81
3 - Okay
12
2 - Mediocre
11
1 - Poor
3
4.5
Cleanliness
4.2
Service and Staff
3.8
Amenities
4.2
Property condition

3/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities

Need to train their staff urgently. Very rude and ineddicient. Almost zero guest services such as restaurant, room service, bell boy, assistance with cars. Great location. Could be a great hotel but the human factor lets it down.

Stayed 3 nights in Jul. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Marks to Palacio Universal

Good hotel near docks / marina. Good bedroom with balcony with sea view. Very helpful English speaking staff. Very good breakfast, continental style. Would be delighted to stay there again if in the area.

Stayed 4 nights in May 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location, beautiful room, view and staff.

it was great. thanks for all your help!

Stayed 1 night in Apr. 2019

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