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St. Spas Hotel & Balneo Complex

5.0 star property
Mountain retreat offers the perfect blend of family activities and spa rejuvenation in a scenic setting with indoor pool access

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St. Spas Hotel & Balneo Complex welcomes travelers to its mountain location, perfect for families and wellness enthusiasts. Enjoy a breakfast buffet, indoor pool, and thalassotherapy treatments at the onsite spa for true relaxation.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
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About this property

St. Spas Hotel & Balneo Complex

  • Luxury family-friendly hotel in the mountains
  • You can look forward to a free breakfast buffet, a poolside bar, and a free daily manager's reception at St. Spas Hotel & Balneo Complex. Indulge in hydrotherapy, aromatherapy, and a body treatment at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.
  • You'll also find perks like:
    • An indoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and express check-in
    • Smoke-free premises, a 24-hour front desk, and a porter/bellhop
  • Room features
  • All 144 rooms boast comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi and sound-insulated walls.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Balconies, heating, and daily housekeeping

Similar properties

Indoor pool, seasonal outdoor pool
Kashmir Wellness & SPA Hotel Adults Only
Velingrad
  • Pool
  • Spa
  • Pet friendly
  • Parking included
9.6 out of 10, Exceptional, 58 reviews
The price is CA $383
CA $418 total
includes taxes & fees
May 24 - May 25
Kashmir Wellness & SPA Hotel Adults Only
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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does St. Spas Hotel & Balneo Complex have a pool?

Yes, this property has an indoor pool and a children's pool.

Is St. Spas Hotel & Balneo Complex pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at St. Spas Hotel & Balneo Complex?

Check-in begins at 2 PM.

What time is check-out at St. Spas Hotel & Balneo Complex?

Check-out is at noon.

Does St. Spas Hotel & Balneo Complex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per person applies.

Where is St. Spas Hotel & Balneo Complex located?

Located in the mountains, this family-friendly hotel is 0.6 mi (1 km) from Kleptuza and 3.6 mi (5.9 km) from Velingrad Museum of History. Lake Batak and Tsepina Fortress are also within 16 mi (25 km).

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Reviews

Reviews

7.8

Good

7.4

Cleanliness

4.0

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

nice family-friendly hotel

the hotel is overall ok, the spa facilities are small but convenient especially the kids pool. additionally the kids club has a very nice program and the girls there are enternaining the children all the time which gives a little free time for the parents.
Stayed 4 nights in Jan 2018
Verified

10/10 Excellent

Todor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for children

Very family oriented hotel. Friendly staff. Organized activities for the children. The SPA Center itself is not as large as in other hotels in the city, however it was very clean. I would have loved if there was a hot pool outside, but still, when it comes to value for money for the HB offer we used, it was superb.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, the food is very tasty (excellent cooks)! The spa facilities and pool were big and enjoyable, we did not have too many people during our stay so there was plenty of space. The rooms are also big enough and comfortable. On the down side, the lighting is weak in the corridors/halls/ main area, which reduces the comfort and gives an impression of cost cutting.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель находится в расщелине между гор. Вид открывается красивый. Все номера имеют свои балкончики. Но лучше бронировать комнаты с видом на внутренний двор, так как с обратной стороны отеля проходит дорога, по которой иногда ездят большегрузные машины. Брали этот отель только ради физио процедур. В этом плане все понравилось. Ужины были полноценные с большим выбором, а завтраки так себе, можно было бы сделать и побольше выбора, например, гарниров на было никаких вообще. Два крытых бассейна для такого большого отеля не очень много. Сауны были еле тёплые. Питьевая вода возле бассейнов только за деньги. Брали несколько номеров. В номерах, что выходят на внутренний двор, было солнечно и тепло. А в номере, что выходит на дорогу, холодно. Пришлось просить переносной радиатор, так как воздух с общей системы кондиционирования дул еле тёплый.
Stayed 9 nights in Nov 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Verified

2/10 Terrible

Jesper

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018