Verified
10/10 Excellent
Krasimir
Apr 17, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krasimir
Stayed 2 nights in Apr 2025
Balneo Complex & Spa Aquatonik
4.0 star property
Choose dates to view prices
Photo gallery for Balneo Complex & Spa Aquatonik
Consider a stay at Balneo Complex & Spa Aquatonik and take advantage of a free breakfast buffet, a poolside bar, and a playground. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a hair salon and a fireplace in the lobby.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
- Pool
- Breakfast included
- Spa
- Parking included
- Free WiFi
- Restaurant
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About this property
Balneo Complex & Spa Aquatonik
- Upscale hotel
- Take advantage of a free breakfast buffet, a poolside bar, and a playground at Balneo Complex & Spa Aquatonik. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a hair salon and a fireplace in the lobby.
- Other perks at this hotel include:
- 2 indoor pools and an outdoor pool, along with sun loungers, pool umbrellas, and a lifeguard on site
- Free self parking
- An outdoor tennis court, luggage storage, and a porter/bellhop
- A TV in the lobby, a gift shop, and smoke-free premises
- Room features
- All 95 rooms have comforts such as bathrobes, in addition to perks like free WiFi and safes.
- More amenities include:
- Bathrooms with bathtubs and hair dryers
- Electric kettles, daily housekeeping, and phones
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Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Balneo Complex & Spa Aquatonik have a pool?
Yes, this property has 2 Indoor pools, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–8:00 PM.
How much does it cost to stay at Balneo Complex & Spa Aquatonik?
As of May 20, 2026, prices found for a 1-night stay for 2 adults at Balneo Complex & Spa Aquatonik on May 28, 2026 start from CA $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Balneo Complex & Spa Aquatonik pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Balneo Complex & Spa Aquatonik?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Balneo Complex & Spa Aquatonik?
Check-out is at noon.
Where is Balneo Complex & Spa Aquatonik located?
Situated in Velingrad, this hotel is 0.4 mi (0.6 km) from Kleptuza and 3.4 mi (5.4 km) from Velingrad Museum of History. Tsepina Fortress and Lake Batak are also within 16 mi (25 km).
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.0
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 3 out of 4 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 4 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Adelina
Jun 16, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Located near the Kleptuza lake in Velingrad, Bulgaria, this place is perfect to visit with your adult parents - the aqua jets are designed to massage the entire body, and specifically feet, shoulders, and back, parts that need the special mineral water treatment, so the peripheral nerve system is reenergized. The local food is fresh and delicious, and the staff is very friendly.
Adelina
Stayed 3 nights in Jun 2025
Verified
10/10 Excellent
Verified traveller
Apr 14, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best SPA
Very good spa center with mineral water in the lovely mountain area of Bulgaria. The hotel facilities are properly sized - you do not have the feeling of overcrowded area. The staff is nice and smiley. Inside the rooms and in the common areas is very clean. We will visit again at first possibility.
Verified traveller
Verified
4/10 Poor
E
Apr 13, 2018
Disliked: Property conditions & facilities, room comfort
hotel close to the busy road
terrible location .room are too small for 3 person
E
Stayed 3 nights in Apr 2018