Hotel Surya

3.5 star property
Riverfront hotel with 2 restaurants and full-service spa

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May 2024

Hotel Surya

Photo gallery for Hotel Surya

Outdoor pool, open 9 AM to 6 PM, sun loungers
Suite | View from room
Standard Room
Daily continental breakfast (INR 400 per person)
Spa tub, steam room, body treatments, aromatherapy, hot stone massages

Overview of Hotel Surya

7.6

Good

Highlight
  • Staff & service is scored top 10% in Varanasi by travellers.

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

S-20/51 A-5, The Mall Road, Varanasi, Uttar Pradesh, 221002
  • Popular LocationJVH Mall5 min walk
  • Popular LocationDasaswamedh ghat5 min drive
  • Popular LocationKashi Vishwanath Temple6 min drive
  • AirportVaranasi (VNS-Lal Bahadur Shastri)19 min drive
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Room options

Luxury Room with Balcony

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Room, Garden View

  • 340 sq ft
  • Sleeps 3
  • 1 Twin Bed

Luxury Room without Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the area

Varanasi

Located in Varanasi, Hotel Surya is in the historical district and on a river. Sri Annapoorani Devi Temple and Kaal Bhairava Mandir are local landmarks and Ashoka Pillar is one of the area's attractions.

What's nearby

  • JVH Mall - 5 min walk
  • Dasaswamedh ghat - 5 min drive
  • Kashi Vishwanath Temple - 6 min drive
  • Hanuman Ghat - 6 min drive
  • Asi Ghat - 8 min drive

Getting around

  • Varanasi Junction Station - 4 min drive
  • Varanasi (VNS-Lal Bahadur Shastri) - 20 min drive

Restaurants

  • Burger King - 12 min walk
  • GAD - Gateway All Day - 15 min walk
  • McDonald's - 6 min walk
  • Chowk - 15 min walk
  • Café Coffee Day - 4 min walk

About this property

Hotel Surya

Hotel by the river
You can look forward to a nightclub, a poolside bar, and a rooftop terrace at Hotel Surya. Treat yourself to a hot stone massage, aromatherapy, or a body wrap at Aristo Spa, the onsite spa. Enjoy international cuisine and al fresco dining at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Concierge services, meeting rooms, and a computer station
Room features
All 65 rooms boast comforts such as heated floors and air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers
  • LCD TVs with premium channels
  • Heated floors, coffee/tea makers, and ceiling fans

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM–10:30 AM for a fee: INR 400 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Canton Royale Restaurant
  • Mangi Ferra Cafe
  • Sol Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 400 per person
  • Airport shuttle fee: INR 800 per vehicle (one-way)
  • Airport shuttle fee per child: INR 0
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a first aid kit

We should mention

Pool access available from 9 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Frequently asked questions

Does Hotel Surya have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9 AM–6 PM.

How much does it cost to stay at Hotel Surya?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Hotel Surya on Mar 25, 2024 start from CA $78.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Surya pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Surya?

Self parking is free at this property.

What time is check-in at Hotel Surya?

Check-in start time: 2 PM; Check-in end time: 6 PM.

What time is check-out at Hotel Surya?

Check-out is at noon.

Does Hotel Surya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 800 per vehicle applies.

Where is Hotel Surya located?

Situated in the historical district, this spa hotel is 0.3 mi (0.4 km) from JVH Mall and within 3 mi (5 km) of Alamgir Mosque and Bharat Mata. Scindia Ghat is 3.1 mi (4.9 km) away.

Hotel Surya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 122 reviews" "
Rating 8 - Good. 56 out of 122 reviews" "
Rating 6 - Okay. 22 out of 122 reviews" "
Rating 4 - Poor. 8 out of 122 reviews" "
Rating 2 - Terrible. 7 out of 122 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive property
Grand old building. Very reasonably priced. I got unlucky with a corner room and no view, but otherwise, will come again.
Stayed 1 night in Nov 2023

4/10 Poor

Kaushikaben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean and rooms are run down.
Stayed 1 night in Mar 2023

10/10 Excellent

Gerald

Stayed 3 nights in Feb 2023

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Hotel Surya is a very comfortable Hotel to stay in . It’s nicely maintained on regular basis. The staff is good and to Top it all , the FOOD is amazing .
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
Stayed 1 night in Jan 2021

8/10 Good

Prakashpatel, Houston tx

Liked: Cleanliness, amenities, property conditions & facilities
Best food in town Clean and nice hotel Friendly staff Great location
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Thomas, Santa Fe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, excellent breakfast buffet! Very nice staff (Thank you Santos). Great spa. Location is off the river front but still nice. You’ll have to cab or tuk tuk to the riverfront and old town but at 60 to 75 a night, it’s a deal. The bar and lounge on grounds is also a gem. Thank you for a nice stay 👍
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good but the staff is even better. Very warm , reliable people who helped make our trip excellent. When I am in Varanasi next I am surely going to stay here again and recommend my family and friends as well.
Stayed 2 nights in Dec 2019

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel property was lovely. My room was clean and comfortable. The disconnect was with the service. Of all the hotels and guest houses I've stayed at in India ( dozens) I never experienced some of the baffling customer service moments. I went to the restaurant alone for dinner and was told I could not eat as they were too busy. Then I was told to go to my room and order room service. I went to the separate bar and was stopped at the door and told we are full. When I negotiated with someone to just let me order a drink to take to my room I found four empty bar stools. I have no idea why I was turned away twice. I was dressed nicely in Indian clothing, I was polite as I always am and it didn't matter. I went to the front desk and told a manager. He walked me to the restaurant and was told the same, too busy to let her sit down. He apologized and make a point that I would get a seat a dinner the following evening. But in a country where "Guest is God" and almost every single person I've encountered in the service industry goes above and beyond to help, that did not happen at Suyra .
The "Full bar" where I was told I couldn't sit.
Stayed 3 nights in Oct 2019