Upton House Tours and Activities

Starting at when entering the lobby it’s definitely clean. Well maintained. No garbage lying around nor any bad odor lingering. Staff was accommodating too due to the elevator/ lift being out of order the first day we arrived we had to take the emergency exit stair case from the ground level to the sixth floor but luckily a staff member was kind enough to help us out carry our heaviest luggage. There was enough staff on the property to help with anything needed. The room was nice. Queen side bed with a bathroom and pull out couch. Great options in the room such as the tiny stove, sink, and microwave as we used it for one or two night to have dinner in. The only thing is the showers can be a bit cleaner. Along the show door and corners was not the cleanest. The best amenity was the laundry room. No need to pay or even bring your own laundry detergent since it’s provided already. The only thing is bring your own dryer sheets if you want.

This hotel is completely overpriced - it is clean and generally well maintained (apart from the obvious building works in the lobby). But I don’t know how it managed to get a 4* rating, it is very basic and clinical. I often stay in the Victoria area and have stayed in much nicer hotels than this for a cheaper price. Do not recommend and won’t be back

Staff very polite. Restaurant only for breakfast