Title: Hotel Marusansou - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6053589&destination=Chikuma%2C+Nagano+Prefecture%2C+Japan&selected=11673667&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Marusansou Natural hot springs and karaoke create perfect balance of relaxation and fun at this Nagano retreat, where mornings begin with a refreshing breakfast buffet ## Photo gallery for Hotel Marusansou ![Hot springs - Hotel Marusansou (Chikuma)](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/3b6aecea.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - Hotel Marusansou (Chikuma)](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/fd178994.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese garden - Hotel Marusansou (Chikuma)](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/5a774127.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Hotel Marusansou (Chikuma)](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/18d670cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Hotel Marusansou (Chikuma)](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/a4be1f06.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Marusansou in Nagano offers a peaceful escape with a hearty breakfast buffet, indoor mineral hot spring, and garden. Free WiFi keeps guests connected, and the 24-hour front desk staff earns consistent praise. ## Reviews 8.2 Very good ## Popular amenities - Breakfast included - Parking included - Free WiFi - Air conditioning - Bar - Room service ## Room options ### Check availability for these dates Tonight [Mar. 27 - Mar. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 28 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 2 of 2 rooms ### View all photos for Japanese-style room 10 tatami mats ![Japanese-style room 10 tatami mats](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/ce145adf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-style room 10 tatami mats - 1 bedroom - Sleeps 4 - 4 Twin Futons ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/12000000/11680000/11673700/11673667/c756ad4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room 10.0 Exceptional 1 review - 1 bedroom - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUeda-Hotels-Hotel-Marusansou.h11673667.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUeda-Hotels-Hotel-Marusansou.h11673667.Hotel-Information) ## About the area Chikuma is home to Hotel Marusansou. Ueda Castle Ruins Park and Ikushimatarushima Shrine are notable landmarks, and the area's natural beauty can be seen at Chausuyama Dinosaur Park and Joshin'etsu-kogen National Park. Check out an event or a game at Nagano Olympic Stadium, and consider making time for Chausuyama Zoo, a top attraction not to be missed. [Visit our Chikuma travel guide](https://www.expedia.ca/Chikuma.dx6053589) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.48030%2C138.14370&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nPCMCbJATMjv0uAN-Btk3OJ9hQ0=) 2-9-6 Kamiyamadaonsen, Chikuma, Nagano-ken, 389-0821 ### What's nearby - ![Nagano Olympic Stadium](https://images.trvl-media.com/place/6103746/c111f5cc-0e6c-470b-84de-9c7a9c1d4a2d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nagano Olympic Stadium 21 min drive \- 16.7 km - Nishizawa Piggy Bank Museu 5 min walk \- 0.4 km - Joyama Historic Park and Arata-Jo Mountain Castle 12 min walk \- 1.0 km - Chausuyama Zoo 22 min drive \- 17.4 km - Nagano City Museum 24 min drive \- 18.2 km ### Getting around - Chikuma Obasute Station 6 min drive - Shinshu - Matsumoto Airport (MMJ) 52 min drive ### Restaurants - 六花亭 8 min walk - 中華料理福満楼 2 min drive - ゆかり 3 min walk - 中国料理 大上海 13 min walk - 七福 6 min walk ## About this property ### Hotel Marusansou Ryokan near Nagano Olympic Stadium You can look forward to a free breakfast buffet, an indoor mineral hot spring (onsen), and a garden at Hotel Marusansou. Free in-room WiFi and a bar are available to all guests. Additional perks include: - Free self parking - Free train station pick-up, hot springs on site, and a 24-hour front desk - A water dispenser, free newspapers, and an elevator Room features All 76 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Extra amenities include: - Bathrooms with showers and toilets with electronic bidets ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/11000000/10220000/10215700/10215658/e8e9505a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Metropolitan Nagano Minaminagano - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.2 Wonderful 1,004 reviews CA $187 CA $227 total Apr 26 - Apr 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=10215658&PinnedHotelID=10215658&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892600/3892570/65cb93db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Nagano Matsushiro Resort & Spa Matsushiro - Spa - All-inclusive - Parking included - Free WiFi 8.0 Very good 699 reviews CA $72 CA $87 total Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=3892570&PinnedHotelID=3892570&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/16000000/15060000/15058000/15057966/f46a6749.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kamesei Ryokan Chikuma - 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Apr 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1228446&PinnedHotelID=1228446&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5780000/5770200/5770163/acba8930.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sotetsu Fresa Inn Nagano Zenkojiguchi Minaminagano - Free WiFi - Air conditioning - Breakfast available - Business services 8.8 Excellent 1,002 reviews CA $83 CA $101 total Apr 27 - Apr 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=5770163&PinnedHotelID=5770163&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=11673667&PinnedHotelID=11673667&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=11673667,10215658,3892570,15057966,57427998) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free train station pick-up and drop-off shuttle - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 8:30 AM - A bar/lounge ### Things to do - Hot springs - Karaoke ### Conveniences - 24-hour front desk - Free newspapers in lobby - Safe at front desk - Water dispenser ### Guest services - Housekeeping (daily) - Turndown service ### Outdoors - Garden ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:00 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Hotel Marusansou Chikuma Hotel Marusansou Marusansou Chikuma Marusansou Hotel Marusansou Ryokan Hotel Marusansou Chikuma Hotel Marusansou Ryokan Chikuma ## Frequently asked questions ### Is Hotel Marusansou pet-friendly? ### How much does it cost to stay at Hotel Marusansou? ### How much is parking? ### What time is check-in at Hotel Marusansou? ### What time is check-out at Hotel Marusansou? ### Where is Hotel Marusansou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Marusansou Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 6 8 - Good 11 6 - Okay 3 4 - Poor 1 2 - Terrible 0 ## Reviews Verified ### 8/10 Good #### ERI Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities とても大きな老舗旅館、部屋も広くてびっくり。 私は朝食のみで夕食はどこかで、と思いましたが 戸倉駅周辺はわりと古ぼけていて何もなく(一件有名な蕎麦屋があるらしい) ホテル近くはほとんどのお店が閉まっていました。2月末だから、ということもあり。 なので、夕食付きのプランの方が良いかもしれません。お湯はとてもシンプルで気持ちいい、私は幸い大浴場独り占め。オフシーズンの良さです。 朝食はなんでもあるバイキング。 プライス的にも納得です。 駅までの送迎は予約したらしてくれます。 ##### ERI Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### HIROMI Dec 10, 2025 Liked: Cleanliness, staff & service, amenities 客室は清潔で広く、氷のルームサービス（５００円ほど）もお願いしました。温泉も日替りで男女がかわり良い温泉でした。 ![ツインルーム](https://a.travel-assets.com/ugc/hotel-reviews/71997bb6-db07-442d-a273-d91c3e5cc3f8-1765358205908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![夕食](https://a.travel-assets.com/ugc/hotel-reviews/5c35041d-94c7-4724-9ba9-e712b5574b98-1765358205992.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HIROMI Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### NONAKA Mar 11, 2025 食事の際に飲みものを注文したがなかなか来なかったのが残念でした ##### NONAKA Stayed 1 night in Feb 2025 Verified ### 8/10 Good #### Verified traveller Mar 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 今後の子供対策に期待 ７歳の娘用の浴衣のサイズが合わず、フロントに言ったらすぐ持ってきてくれましたが、結局合わず着れませんでした。極端に大きいのか、小さいのしかなく、せっかくの浴衣を着れず娘は残念がっていました。浴衣の上の羽織も、子供のは用意がなかったです。また、金額は変わらないのに夕飯の内容が子供のは品数が少なかったのはデザートとか、内容を子供向けにするとか対策してほしいと思いました。 ##### Verified traveller Stayed 1 night in Mar 2022 Verified ### 10/10 Excellent #### Verified traveller Nov 15, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 両親の宿泊のために予約をしました。 温泉がとても良く、お部屋も快適でお食事は食べきれないほどの量だったようです。 一泊の滞在でしたが、とても満足しているようです。ありがとうございました。 ##### Verified traveller Stayed 1 night in Nov 2021 Verified ### 8/10 Good #### Verified traveller Aug 12, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 快適に過ごせました。 朝食が子供用に選択肢があると良かったです。 ##### Verified traveller Stayed 1 night in Aug 2021 Verified ### 6/10 Okay #### Masato Feb 25, 2020 Liked: Staff & service Disliked: Property conditions & facilities #### 夕食は微妙 食事は微妙、部屋にウォシュレットなし ##### Masato Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller Sep 17, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 良かった 冷たいお水のサービスは嬉しかったです。 お風呂も入れ替え制で、色々楽しめました。 無理な事を言っても柔軟な対応をして頂き感謝の一言です。 ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 8/10 Good #### Verified traveller Aug 26, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 建物全体に思っていたより綺麗で、お風呂も良かったです。 お部屋にトイレが二つあって驚きです。 風呂上がりに居酒屋。枝豆がおいしかった。 ##### Verified traveller Stayed 1 night in Aug 2019 Verified ### 8/10 Good #### YOSUKE Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YOSUKE Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### MASANORI MURAMATSU Aug 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MASANORI MURAMATSU Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Verified traveller Feb 5, 2024 ##### Verified traveller Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Hirotaka May 18, 2023 ##### Hirotaka Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Kazuhiro Dec 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kazuhiro Stayed 1 night in Dec 2022 Verified ### 8/10 Good #### takashi Nov 7, 2021 ##### takashi Stayed 1 night in Nov 2021 Verified ### 8/10 Good #### Verified traveller Oct 4, 2019 Liked: Cleanliness, staff & service ##### Verified traveller Stayed 1 night in Oct 2019 Verified ### 6/10 Okay #### Verified traveller May 28, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in May 2019 Verified ### 8/10 Good #### Verified traveller Jul 15, 2018 ##### Verified traveller Stayed 1 night in Jul 2018 Verified ### 10/10 Excellent #### daisuke Aug 7, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### daisuke Stayed 1 night in Aug 2017