Title: Hotel Palace Inn - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Palace Inn

A peaceful retreat in the business district where travelers can relax in lush gardens, cool off in the outdoor pool, or unwind on the terrace

## Photo gallery for Hotel Palace Inn

![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers - Hotel Palace Inn (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/2a249efe.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Dining - Hotel Palace Inn (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/bd4df135.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Interior - Hotel Palace Inn (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/04609829.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Outdoor dining - Hotel Palace Inn (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/a91bd8c3.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Comfort Room, 1 King Bed, Non Smoking - Hotel Palace Inn (Tuxtla Gutierrez)](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/5f0dd80f.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Palace Inn, in the business district, feels worlds away. The garden offers tranquility, and the outdoor pool refreshes after meetings. Guests enjoy drinks at the bar, dining at the restaurant, free self-parking, and tour assistance.

## Reviews

8.6

Excellent

## Popular amenities

- Pool
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Bar

## Room options

### Check availability for these dates

Tonight

[Mar. 24 - Mar. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Mar. 25 - Mar. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Apr. 3 - Apr. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

2 beds

1 bed

Showing 4 of 4 rooms

### View all photos for Family Quadruple Room

![Family Quadruple Room](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/cd379e53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Family Quadruple Room

9.0

Wonderful

8 reviews

- 269 sq ft
- Sleeps 4
- 2 Double Beds

### View all photos for Triple Room, 2 Double Beds, Non Smoking

![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/15626d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Triple Room, 2 Double Beds, Non Smoking

8.0

Very good

7 reviews

- 269 sq ft
- Sleeps 3
- 2 Double Beds

### View all photos for Double Room, 2 Double Beds, Non Smoking

![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/15626d61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room, 2 Double Beds, Non Smoking

8.8

Excellent

12 reviews

- 269 sq ft
- Sleeps 4
- 2 Double Beds

### View all photos for Comfort Room, 1 King Bed, Non Smoking

![Comfort Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/32fedb04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Room, 1 King Bed, Non Smoking

8.6

Excellent

18 reviews

- 269 sq ft
- Sleeps 2
- 1 King Bed

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## About the area

Located in Tuxtla Gutierrez, Hotel Palace Inn is in the business district. Plaza Crystal Shopping Mall and Plaza las Americas Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Canon del Sumidero National Park and Cana Hueca Park. Looking to enjoy an event or a game while in town? See what's happening at Foro Chiapas or Víctor Manuel Reyna Stadium. [Visit our Tuxtla Gutierrez travel guide](https://www.expedia.ca/Tuxtla-Gutierrez.dx3422)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75559%2C-93.14878&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FCcHXhLLYg2oENw2OhKJ8KW72b8=)

Boulevard Belisario Domínguez km.1081, Col Jardines de Tuxtla, Tuxtla Gutierrez, CHIS, 29020

### What's nearby

- ![Joyyo Mayu Park showing a statue or sculpture and a park](https://images.trvl-media.com/place/6274115/8bfb563b-b75f-4086-8740-3e7f90ce6a0a.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Joyyo Mayu Park  
10 min walk \- 0.9 km
- Plaza Crystal Shopping Mall  
3 min walk \- 0.3 km
- Chiapas Convention Center  
5 min walk \- 0.5 km
- Cana Hueca Park  
8 min walk \- 0.7 km
- Plaza las Americas Shopping Mall  
16 min walk \- 1.4 km

### Getting around

- Angel Albino Corzo Intl Airport (TGZ)  
47 min drive

### Restaurants

- Sanborns  
1 min walk
- Hanasho Galerias Boulevard  
5 min walk
- McDonald's  
2 min walk
- Los Tarros  
3 min walk
- Restaurante Mediterráneo  
2 min walk

## About this property

### Hotel Palace Inn

Hotel in the business district

At Hotel Palace Inn, you can look forward to a terrace, a garden, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant. 

You'll also enjoy perks such as:

- An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
- Free self parking
- A front-desk safe, tour/ticket assistance, and an elevator
- A water dispenser, luggage storage, and a TV in the lobby

Room features

All 83 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. 

Extra amenities include: 

- Bathrooms with showers and free toiletries
- Daily housekeeping, desks, and phones

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transportation

- Free self parking on site
- Wheelchair-accessible parking available

### Food and drink

- A bar/lounge
- A restaurant

### Things to do

- Children's pool
- Outdoor pool
- TV in common areas

### Family friendly

- Children's pool
- Outdoor pool

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Luggage storage
- Safe at front desk
- Vending machine
- Water dispenser

### Guest services

- Housekeeping (daily)
- Tour and ticket assistance

### Outdoors

- Garden
- Pool loungers
- Pool umbrellas
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant

### More

- Designated smoking areas

## Room amenities

### Bedroom

- Blackout drapes
- Premium bedding

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided

### Entertainment

- 40-inch flat-screen TV

### Food and drink

- Free bottled water

### More

- Air conditioning
- Desk
- Iron/ironing board on request
- Phone
- Safe

## Policies

### Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before 1:00 PM

Late check-out subject to availability

A late check-out fee will be charged

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

No pets or service animals allowed

### Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

### We should mention

Pool access available from 8:00 AM to 9:00 PM

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

### Property is also known as

Hotel Palace Inn Tuxtla Gutierrez

Palace Tuxtla Gutierrez

Hotel Palace Inn Hotel

Hotel Palace Inn Tuxtla Gutierrez

Hotel Palace Inn Hotel Tuxtla Gutierrez

## Frequently asked questions

### Does Hotel Palace Inn have a pool?

### How much does it cost to stay at Hotel Palace Inn?

### Is Hotel Palace Inn pet-friendly?

### How much is parking?

### What time is check-in at Hotel Palace Inn?

### What time is check-out at Hotel Palace Inn?

### Where is Hotel Palace Inn located?

## Have a question?

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## Reviews

## Hotel Palace Inn Reviews

8.6

### Excellent

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.4

Cleanliness

### 8.6

Location

### 8.4

Staff & service

### 8.2

Property conditions & facilities

10 - Excellent

308

8 - Good

145

6 - Okay

49

4 - Poor

25

2 - Terrible

28

## Reviews

Verified

### 10/10 Excellent

#### Mariesa

Jun 26, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!

##### Mariesa

Stayed 1 night in Jun 2025

Verified

### 10/10 Excellent

#### Eileen

Jan 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Beautiful and very nice.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.

![](https://a.travel-assets.com/ugc/hotel-reviews/64CBDAAC69286322BBED2E00AC1DDA0FEBA564EE1706063373966.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Eileen

Stayed 2 nights in Jan 2024

Verified

### 10/10 Excellent

#### Karen Lizbeth

Aug 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good Hotel

##### Karen Lizbeth

Stayed 1 night in Aug 2025

Verified

### 10/10 Excellent

#### Jarumi

Dec 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

TODO EXCELENTE

##### Jarumi

Stayed 1 night in Dec 2025

Verified

### 10/10 Excellent

#### thomas

Mar 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel. 

##### thomas

Stayed 3 nights in Mar 2024

Verified

### 10/10 Excellent

#### Jared

Feb 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente 

##### Jared

Stayed 1 night in Jan 2025

Verified

### 10/10 Excellent

#### Alejandra

Jan 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Execelente 

##### Alejandra

Stayed 1 night in Jan 2025

Verified

### 4/10 Poor

#### Leslie

Oct 13, 2025

Liked: Cleanliness, staff & service

 The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.

##### Leslie

Stayed 6 nights in Oct 2025

Verified

### 10/10 Excellent

#### MARIA

Jun 17, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable 

##### MARIA

Stayed 3 nights in Jun 2024

Verified

### 10/10 Excellent

#### Fabian

Nov 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Agradable

##### Fabian

Stayed 1 night in Nov 2024

Verified

### 2/10 Terrible

#### Greenfig

Aug 16, 2025

Liked: Cleanliness

Disliked: Staff & service

Ok

##### Greenfig

Stayed 2 nights in Aug 2025

Verified

### 10/10 Excellent

#### Josue

Nov 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

H

##### Josue

Stayed 1 night in Nov 2024

Verified

### 10/10 Excellent

#### Pedro

Mar 21, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un lugar cómodo y bien comunicado, con restaurante, alberca, estacionamiento y todo el personal es muy diligente.

##### Pedro

Stayed 3 nights in Mar 2026

Verified

### 6/10 Okay

#### Jesus

Mar 4, 2026

Liked: Cleanliness, staff & service

Aire acondicionado en la habitación

##### Jesus

Stayed 2 nights in Feb 2026

Verified

### 10/10 Excellent

#### Raptor

Mar 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excelente atención del personal y muy cómodas habitaciones 

##### Raptor

Stayed 1 night in Feb 2026

Verified

### 8/10 Good

#### Arturo

Feb 11, 2026

Todo 

##### Arturo

Stayed 1 night in Feb 2026

Verified

### 6/10 Okay

#### Linda Cristal Heredia

Jan 25, 2026

Había muchísimos mosquitos en la habitación, trataron de abrir una puerta en la noche. Fuera de esto no está mal 

![](https://a.travel-assets.com/ugc/hotel-reviews/7964bf47-58bd-463d-9b50-6662f765b983-1769374758720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Linda Cristal Heredia

Stayed 1 night in Jan 2026

Verified

### 8/10 Good

#### Guillermo

Jan 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

El personal fue muy amable 

![](https://a.travel-assets.com/ugc/hotel-reviews/ecb444fe-a02d-40b9-b6c8-df78ff83c053-1768501616947.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high)

##### Guillermo

Stayed 2 nights in Jan 2026

Verified

### 8/10 Good

#### Maria

Jan 14, 2026

Liked: Amenities

El aire acondicionado tenía un pequeño ruido pero nada que no fuera tolerable todo lo demás muy bien. Tiene refrigerador y tetera 

##### Maria

Stayed 1 night in Jan 2026

Verified

### 8/10 Good

#### Osvaldo

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Buena opcion

##### Osvaldo

Stayed 2 nights in Dec 2025

Verified

### 10/10 Excellent

#### Edgar

Jan 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Habitaciones limpias y cómodas, lugar excelente 

##### Edgar

Stayed 1 night in Dec 2025

Verified

### 10/10 Excellent

#### Rudisel

Dec 21, 2025

Liked: Cleanliness, staff & service

Ninguna 

##### Rudisel

Stayed 1 night in Dec 2025

Verified

### 4/10 Poor

#### Paola Beatriz

Dec 21, 2025

No encontramos una bolsa de regalo que dejamos en la habitación y no contestan las llamadas en el hotrl

##### Paola Beatriz

Stayed 2 nights in Dec 2025

Verified

### 10/10 Excellent

#### Sonia

Dec 14, 2025

Liked: Cleanliness, staff & service, amenities

Muy tranquilo cerca de la plaza 

##### Sonia

Stayed 1 night in Nov 2025

Verified

### 10/10 Excellent

#### Maria Asunción

Dec 8, 2025

Liked: Cleanliness, staff & service, amenities

La habitación está muy limpia y comoda, el personal muy amable, excelente ubicación 

##### Maria Asunción

Stayed 2 nights in Dec 2025