[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Eco City Hoteles Hotel in Tuxtla Gutierrez with a 24-hour business center and a 24-hour front desk ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/c2802a3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Business centre](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/df073090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast buffet](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/768a6abb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/3c2715c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/cdecc0b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of the shopping district, Eco City Hoteles offers a vibrant retreat. Connect to WiFi, unwind by the outdoor pool with sun loungers, and enjoy extended parking. The 24-hour business center is available for those who need to stay productive. 8.4 Very good ## Popular amenities - Pool - Pet-friendly - Housekeeping - Parking included - 24/7 front desk - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=78036625&PinnedHotelID=78036625&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/269e9511.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available LED TV Premium bedding Down duvet Blackout drapes/curtains Private bathroom Designer toiletries - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/df6a64f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available LED TV Premium bedding Down duvet Blackout drapes/curtains Private bathroom Designer toiletries - Sleeps 4 - 2 Double Beds ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/e7f87b18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 322 sq ft - Sleeps 2 ![Premium bedding, down comforters, in-room safe, desk](https://images.trvl-media.com/lodging/79000000/78040000/78036700/78036625/f7d38a13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard - 322 sq ft - Sleeps 4 ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23210000/23207700/23207642/b188f735.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Inn Tuxtla Fashion Mall Tuxtla Gutierrez - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,009 reviews CA $83 CA $100 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-Fiesta-Inn-Tuxtla-Fashion-Mall.h23207642.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=328b5326-b666-4fa1-963d-3187cbd6fd9c&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/52000000/51860000/51852100/51852063/1ffdd1e8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capital O Hotel Aurora, Tuxtla Gutiérrez Tuxtla Gutierrez - Free WiFi - Air conditioning - Room service - Housekeeping 8.8 Excellent 44 reviews CA $30 CA $36 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-Hotel-Aurora.h51852063.Hotel-Information?chkin=2025-10-10&chkout=2025-10-11&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=328b5326-b666-4fa1-963d-3187cbd6fd9c&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/904900/904886/3ee661e9.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Tuxtla Gutierrez by IHG Tuxtla Gutierrez - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $80 CA $96 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-Holiday-Inn-Tuxtla-Gutierrez.h904886.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=328b5326-b666-4fa1-963d-3187cbd6fd9c&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/6400/6398/7d729321.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez - Pool - Spa - Kids pool - Parking included 8.8 Excellent 1,011 reviews CA $81 CA $97 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-Marriott-Tuxtla-Gutierrez-Hotel.h6398.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=3422&destination=Tuxtla Gutierrez&destType=MARKET&latLong=16.74873,-93.126994&searchId=328b5326-b666-4fa1-963d-3187cbd6fd9c&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-ECO-CITY-HOTELES.h78036625.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxtla-Gutierrez-Hotels-ECO-CITY-HOTELES.h78036625.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.75553%2C-93.14365&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dJnwePXQ9msJ-IvPYz9vlv5IXl4=) Blvd. Belisario Domínguez, 1380, Tuxtla Gutierrez, CHIS, 29020 #### What's nearby - Cana Hueca Park - 2 min walk - 0.2 km - Plaza Crystal Shopping Mall - 10 min walk - 0.9 km - Plaza las Americas Shopping Mall - 11 min walk - 1.0 km - Marimba Park - 2 min drive - 2.6 km - Tuxtla Guitierrez Central Square - 4 min drive - 4.0 km #### Getting around - Angel Albino Corzo Intl Airport (TGZ) - 48 min drive #### Restaurants - ‪Wingstop - ‬1 min walk - ‪El Rincon De Josefina - ‬5 min walk - ‪La Hacienda Av. Central - ‬3 min walk - ‪Tacos De Burles - ‬1 min walk - ‪Salón Pakal - ‬1 min walk ## About this property ### Eco City Hoteles Hotel near Marimba Park Eco City Hoteles provides amenities like a 24-hour business center and a restaurant. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking and extended parking - A vending machine, a computer station, and concierge services - A 24-hour front desk, luggage storage, and an elevator Room features All 104 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with designer toiletries and showers - 35-inch LED TVs with premium channels - Wardrobes/closets, daily housekeeping, and desks ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/33000000/32470000/32467500/32467451/2a249efe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palace Inn Tuxtla Gutierrez - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 495 reviews CA $57 CA $68 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=32467451&PinnedHotelID=32467451&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1410000/1402700/1402656/250d55c6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tuxtla Gutierrez Tuxtla Gutierrez - Pool - Breakfast included - 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Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=4245228&PinnedHotelID=4245228&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4630000/4623400/4623367/e5051636.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Tuxtla Gutierrez La Marimba by IHG Tuxtla Gutierrez - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,004 reviews CA $74 CA $89 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4623367&PinnedHotelID=4623367&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/4000000/3060000/3052500/3052451/8e175c5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Palapa Palace Tuxtla Gutierrez - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 204 reviews CA $57 CA $68 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=3052451&PinnedHotelID=3052451&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/6400/6398/7d729321.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Tuxtla Gutierrez Hotel Tuxtla Gutierrez - Pool - Spa - Kids pool - Parking included 8.8 Excellent 1,011 reviews CA $81 CA $97 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=6398&PinnedHotelID=6398&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/24000000/23210000/23207700/23207642/b188f735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Tuxtla Fashion Mall Tuxtla Gutierrez - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,009 reviews CA $83 CA $100 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=23207642&PinnedHotelID=23207642&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23530000/23527600/23527549/93410424.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Andiroba Palace Tuxtla Gutierrez - Pool - Pet-friendly - Kids pool - Parking included 8.2 Very good 126 reviews CA $57 CA $68 total includes taxes & fees Oct 8 - Oct 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=23527549&PinnedHotelID=23527549&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/904900/904886/3ee661e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tuxtla Gutierrez by IHG Tuxtla Gutierrez - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews CA $80 CA $96 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=904886&PinnedHotelID=904886&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free secured, uncovered self parking on site - Free secured, uncovered extended parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - A restaurant ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Shared refrigerator - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 24-hour business center - 6 meeting rooms - Computer station ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 35-inch LED TV with premium cable channels ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 1000 per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 55 lbs per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for MXN 200.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 1000 per stay - Pet fee: MXN 200 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 200.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available ### We should mention Pool access available from 8:00 AM to 10:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as ECO CITY HOTELES Hotel ECO CITY HOTELES Tuxtla Gutierrez ECO CITY HOTELES Hotel Tuxtla Gutierrez ## Frequently asked questions ### Does Eco City Hoteles have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM. ### How much does it cost to stay at Eco City Hoteles? > As of Oct 7, 2025, prices found for a 1-night stay for 2 adults at Eco City Hoteles on Oct 8, 2025 start from CA $71.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tuxtla-Gutierrez-Hotels-ECO-CITY-HOTELES.h78036625.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Eco City Hoteles pet-friendly? > Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per pet, per night. Service animals are exempt from fees. ### How much is parking at Eco City Hoteles? > Self parking and extended parking are free at this property. ### What time is check-in at Eco City Hoteles? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Eco City Hoteles? > Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability). ### Where is Eco City Hoteles located? > Located in the heart of Tuxtla Gutierrez, this hotel is within a 10-minute walk of Cana Hueca Park, Joyyo Mayu Park, and Chiapas Convention Center. Plaza Crystal Shopping Mall and Plaza las Americas Shopping Mall are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Eco City Hoteles Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 30 8 - Good 13 6 - Okay 7 4 - Poor 2 2 - Terrible 3 ### 8.6/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Roberto Apr 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Rt Great location ##### Roberto Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Christian Sep 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Gran lugar para estar ##### Christian Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Pili Mar 21, 2025 Liked: Cleanliness, staff & service Excelente ubicación ##### Pili Stayed 1 night in Mar 2025 ### 8/10 Good #### Carlos Jun 28, 2025 Liked: Amenities Buen en general ##### Carlos Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Adriana Jul 2, 2025 Liked: Cleanliness, property conditions & facilities Bien ##### Adriana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### NANCY Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hispedaje ##### NANCY Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Celeste Aug 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Esta bien ubicado , tiene lugar para estacionamiento y restaurante ##### Celeste Stayed 1 night in Aug 2024 ### 8/10 Good #### Verified traveller Oct 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel con excelente ubicacion Es un hotel comodo, su ubicacion permite acceder a pie a restaurantes, tiendas de conveniencia y bares. ##### Verified traveller Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Jorge Jul 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bastante tranquilo, accesible, segura, limpia y cómoda. ##### Jorge Stayed 1 night in Jul 2024 ### 8/10 Good #### Verified traveller Mar 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel modesto. Es un hotel que promueve la sustentabilidad, pero no la aplica al cien pues se desperdicia mucha agua para que salga caliente; para los que no estamos acostumbrados al clima de Tuxtla. La alberca mostraba mal aspecto le faltaba limpieza. ##### Verified traveller Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Alvaro Aug 8, 2022 Liked: Cleanliness, room comfort #### Estaba mejor antes. Ya no dan desayuno de cortesia, en comparacion con los otros hoteles de la zona. Es comodo y de facil acceso ademas de estar en la zona hotelera. ##### Alvaro Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Luis Sep 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet. Great customer service! ##### Luis Stayed 3 nights in Sep 2023 ### 8/10 Good #### Francisco antonio Mar 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muchas gracias ##### Francisco antonio Stayed 1 night in Mar 2024 ### 8/10 Good #### Jose Ignacio Dec 20, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Alimentos En general es un hotel excelente, solo me gustaría sugerir que si no van a tener habitaciones con extensiones telefónicas, entonces, que mejore el servicio de WhatsApp en el caso del restaurante, ya que el servicio depende de una contadora en lugar de que este en el restaurante y tardan mucho en atender ##### Jose Ignacio Stayed 2 nights in Dec 2023 ### 8/10 Good #### Verified traveller Aug 21, 2023 Liked: Cleanliness, property conditions & facilities #### Nueva administracion Me gustaba mas cuando era el Quality Inn. Ahora ya no hay desayuno de cortesia. Tienen un problema con la fumigacion ya que habia moscos en la habitacion. La crema corporal del dispensador estaba ya aguada y con mal olor. Para la factura hay que insistir, te piden envies datos a un whatsapp que no contestan al momento ni confirman. Anteriormente ya te la tenian lista en el check out. Solo ocupo ese hotel por la cercania a donde trabajo, si hay una opcion mejor no dudaria en tomarla. ##### Verified traveller Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Alexandro Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó ##### Alexandro Stayed 3 nights in Sep 2025 ### 8/10 Good #### Carlos Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ambiente agradable y buena atención, estacionamiento propio, buena localización y precio accesible. ##### Carlos Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Adriana Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No hay especificaciones de que decía para 4 personas y al final no nos dejaron entrar 4 sino solo 2 por reservación y la.administración del hotel consideró el acceso con costo extra. No especifica si fue error de la aplicación o de las políticas del hotel ##### Adriana Stayed 2 nights in Sep 2025 ### 6/10 Okay #### MARIAFERNANDA Sep 4, 2025 Disliked: Property conditions & facilities Mi habitacion estaba en el piso del restaurante y se escucha mucho ruido, el aire acondicionado enfria muchisimo y no tiene como ajustarse ##### MARIAFERNANDA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### David Alberto Aug 5, 2025 ##### David Alberto Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Erika May 4, 2025 ##### Erika Stayed 1 night in May 2025 ### 10/10 Excellent #### Carlos Apr 25, 2025 ##### Carlos Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Jose Juan Pablo Jan 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Jose Juan Pablo Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Arminda Jan 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Arminda Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Rayo Dec 24, 2024 ##### Rayo Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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