Title: Courtyard by Marriott Veracruz Tuxpan - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Courtyard by Marriott Veracruz Tuxpan Riverwalk hotel with a 24-hour fitness center and a 24-hour business center ![Terrace/patio](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/258ca165.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/c3b63729.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/3c52e9e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/27063fe1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/w3995h2667x0y0-2262e076.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Courtyard by Marriott Veracruz Tuxpan offers ocean views, a charming garden, and a terrace. Guests can enjoy international cuisine at El Mayoral, access WiFi from their rooms, and relax by the outdoor pool. Visitors consistently praise the helpful hotel staff. 8.8 Excellent ## Popular amenities - Breakfast available - Pool - Pet-friendly - Housekeeping - Gym - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=48863258&PinnedHotelID=48863258&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Room, 1 King Bed, Pool View](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/7d55957f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View 9.0 Wonderful 9 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Select Comfort bed - 377 sq ft - Sleeps 2 - 1 King Bed ![Room, 2 Queen Beds](https://images.trvl-media.com/lodging/49000000/48870000/48863300/48863258/w3995h2667x0y0-2262e076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.8 Excellent 18 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Pillow menu Blackout drapes/curtains Select Comfort bed - 377 sq ft - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTuxpan-Hotels-MonByHotels.h48863258.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTuxpan-Hotels-MonByHotels.h48863258.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.94723%2C-97.39202&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fDO4qUhhp_HXZpz1x8ur2aDQwOM=) Av. Independencia 100 A, Col. La Rivera, Tuxpan, VER, 92870 #### What's nearby - Tuxpan Bridge - 12 min walk - 1.0 km - Tuxpan City Hall - 19 min walk - 1.6 km - Reforma Park - 7 min drive - 1.9 km - Historical Museum of the Mexico-Cuba Friendship - 8 min drive - 2.7 km - Plaza Crystal Tuxpan - 14 min drive - 3.4 km #### Getting around - Poza Rica, Veracruz (PAZ-El Tajin National) - 55 min drive #### Restaurants - ‪La Parroquia de Veracruz Tuxpan - ‬5 min walk - ‪We Roll Sushi - ‬2 min walk - ‪Bar Los Mangos - ‬1 min walk - ‪Pollo Dorado - ‬7 min walk - ‪Loncheria cuauhtemoc - ‬10 min walk ## About this property ### Courtyard by Marriott Veracruz Tuxpan Hotel by the sea A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Courtyard by Marriott Veracruz Tuxpan. The on-site international cuisine family restaurant, El Mayoral, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center. Additional perks include: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - A porter/bellhop, luggage storage, and an elevator - Guest reviews give top marks for the helpful staff Room features All 104 individually furnished rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Extra conveniences in all rooms include: - Hypo-allergenic bedding, Select Comfort beds, and down comforters - Bathrooms with rainfall showers and designer toiletries - 55-inch LCD TVs with premium channels and DVD players - Free infant beds, free tea bags/instant coffee, and electric kettles ## Similar properties ![Premium bedding, pillowtop beds, minibar, in-room safe](https://images.trvl-media.com/lodging/20000000/19280000/19271900/19271893/54344ae0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Tuxpan by IHG Tuxpan - Pool - Breakfast included - Pet-friendly - Kids pool 9.0 Wonderful 1,002 reviews CA $82 CA $96 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=19271893&PinnedHotelID=19271893&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/12000000/11880000/11874300/11874257/13582b40.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Tuxpan Tuxpan - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 758 reviews CA $74 CA $88 total includes taxes & fees Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=11874257&PinnedHotelID=11874257&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2820000/2816800/2816713/3882b4fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Riviera Tuxpan Tuxpan - Breakfast included - Parking included - Free WiFi - Restaurant 8.0 Very good 319 reviews CA $61 CA $72 total includes taxes & fees Dec 11 - Dec 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=2816713&PinnedHotelID=2816713&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/5000000/4490000/4485900/4485807/w5472h3642x0y0-22b94e44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Tuxpan - Convention Center by IHG Tuxpan - Pool - Pet-friendly - Kids pool - Parking included 8.8 Excellent 682 reviews CA $126 CA $148 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=4485807&PinnedHotelID=4485807&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast meal](https://images.trvl-media.com/lodging/92000000/91180000/91180000/91179997/57cc3cbb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Florida de Tuxpan Tuxpan - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 123 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=91179997&PinnedHotelID=91179997&HadPinnedHotel=true®ionId=-1&adults=2) ![30-inch flat-screen TV with cable channels, Netflix, streaming services](https://images.trvl-media.com/lodging/90000000/89310000/89301800/89301758/1f6eae58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yorio Inn Tuxpan - Pool - Pet-friendly - Parking included - Free WiFi 8.0 Very good 74 reviews CA $45 CA $53 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=89301758&PinnedHotelID=89301758&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/112000000/111500000/111497300/111497218/406fe1c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel la fortuna Tuxpan - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 89 reviews CA $39 CA $47 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=111497218&PinnedHotelID=111497218&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 King Bed, Sea View | Beach/ocean view](https://images.trvl-media.com/lodging/10000000/9560000/9555100/9555007/fbc1edf5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Isla Tajín Beach & River Resort Tuxpan - Pool - Spa - Pet-friendly - Parking included 7.6 Good 158 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=9555007&PinnedHotelID=9555007&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12300000/12290600/12290577/790a6b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Reforma Tuxpan - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 199 reviews CA $82 CA $104 total includes taxes & fees Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=12290577&PinnedHotelID=12290577&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/91000000/90060000/90053700/90053638/515ecda8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boketto Tuxpan - Pool - Parking included - Free WiFi - Restaurant 8.0 Very good 63 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=90053638&PinnedHotelID=90053638&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: MXN 210 to 300 for adults and MXN 180 to 230 for children - A restaurant ### Restaurants on site - El Mayoral ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Children's games - DVD player - In-room crib - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Business services - 2 meeting rooms - 24-hour business center ### Outdoors - Garden - On a river - Picnic area - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Transfer shower - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 5 floors - Banquet hall - Built in 2009 - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free crib - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) - Select Comfort mattress ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch LCD TV with premium cable channels - DVD player ### Food and drink - Electric kettle - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning - Desk - Free local calls - Free long-distance calls - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed with a deposit of MXN 990 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 33 lbs per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome 1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for MXN 472 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 210 to 300 for adults, and MXN 180 to 230 for children - Airport shuttle fee: MXN 500 per vehicle (one-way, maximum occupancy 4) - Pet deposit: MXN 990 per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: MXN 472 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as MonByHotels Courtyard by Marriott Veracruz Tuxpan Hotel Courtyard by Marriott Veracruz Tuxpan Tuxpan Courtyard by Marriott Veracruz Tuxpan Hotel Tuxpan ## Frequently asked questions ### Does Courtyard by Marriott Veracruz Tuxpan have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Courtyard by Marriott Veracruz Tuxpan? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Veracruz Tuxpan on Dec 9, 2025 start from CA $90.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Tuxpan-Hotels-MonByHotels.h48863258.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Courtyard by Marriott Veracruz Tuxpan pet-friendly? > Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of MXN 990 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Courtyard by Marriott Veracruz Tuxpan? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Courtyard by Marriott Veracruz Tuxpan? > Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability). ### Does Courtyard by Marriott Veracruz Tuxpan provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 500 per vehicle applies. ### Where is Courtyard by Marriott Veracruz Tuxpan located? > Located in the heart of Tuxpan, this hotel is within 1 mi (2 km) of Tuxpan Bridge and Tuxpan City Hall. Reforma Park and Historical Museum of the Mexico-Cuba Friendship are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Courtyard by Marriott Veracruz Tuxpan Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 205 8 - Good 95 6 - Okay 34 4 - Poor 13 2 - Terrible 12 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Sergio Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay, my kids enjoyed the pool and the small beach simulation ##### Sergio Stayed 2 nights in Aug 2025 ### 8/10 Good #### ANN MARIE Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities the pool was a bonus and the staff was very accomdating ##### ANN MARIE Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Eduardo Feb 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Over all everything was excellent just that the hotel looks like it could use maintenance outdoors, the room was perfect. ##### Eduardo Stayed 3 nights in Feb 2025 ### 8/10 Good #### Ricardo Nov 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The room si very confortable ##### Ricardo Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Eduardo Feb 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great! ##### Eduardo Stayed 3 nights in Jan 2025 ### 6/10 Okay #### Jason May 8, 2025 Disliked: Staff & service, property conditions & facilities The property is outdated, the rooms can use some serious remodeling, one of our rooms as a water leak over the sink through the spotlight. The stars is friendly. ##### Jason Stayed 1 night in May 2025 ### 8/10 Good #### Juanjo Jul 22, 2025 Ok ##### Juanjo Stayed 1 night in Jul 2025 ### 8/10 Good #### jorge b. Apr 5, 2025 Liked: Cleanliness, staff & service Thanks ##### jorge b. Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Beatriz Jun 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful and very helpful. Jose at the front and Jose from the cafeteria were very detailed with their service. I felt extremely safe at this hotel and would definitely stay again. ##### Beatriz Stayed 2 nights in Jun 2024 ### 8/10 Good #### Marianela Mar 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice Architecture, disappointed thatvwe can get a room view to the river. ##### Marianela Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Martin Jul 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ##### Martin Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jose Luis Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Grackas ##### Jose Luis Stayed 2 nights in Dec 2024 ### 8/10 Good #### alex Sep 29, 2023 Liked: Staff & service, property conditions & facilities, room comfort We stayed the night. Food was good. Rooms were nice but not very clean. The floor made our feet brown with dirt. Staff was nice and if you want pool towels take ID with you. ##### alex Stayed 1 night in Sep 2023 ### 8/10 Good #### ANN MARIE Jul 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the property was fine. there was some construction on the property and the noise was not pleasant. a comfortable chair was lacking in the room. however the pool and surrounding patio was nice and enjoyable. the staff was great. ##### ANN MARIE Stayed 1 night in Jul 2024 ### 4/10 Poor #### Alejandro Dec 30, 2024 Disliked: Cleanliness, amenities, property conditions & facilities The facilities are in a deplorable state, out of 2 elevators only 1 works, dirty walls, stained exterior floors, pool with missing tiles on the floor. I was 2 nights and 3 days without Internet, the truth is that it is the first time in Marriott in such poor conditions. I hope it is the last, if you need photos I took several. ##### Alejandro Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Adolfo Mar 19, 2025 Disliked: Cleanliness, staff & service #### Not worth the cost This was the second time we have stayed at this property, and will probably be the last. There is a lack of organization and cleanness. Our reservation specified three guests, and we were told that the standard number of towels was for two guests. The experience we had was as we were staying at a new facility where things are still being figured out. There seems to be a lack of understanding of the change of command, and some employees appear to make their own policies on the fly. ##### Adolfo Stayed 2 nights in Mar 2025 ### 4/10 Poor #### Adolfo Mar 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not the best value I booked this trip to treat my family to a relaxing weekend. We faced an unpleasant welcoming from the staff, who had an elitist attitude towards us. They were unfriendly and very impolite. The room was not pleasant due to the cleanliness. White lines looked very unclean, with yellow stains all over. The only positive was the good location of the hotel. ##### Adolfo Stayed 2 nights in Mar 2024 ### 8/10 Good #### Guadalupe Oct 23, 2025 Todo funcionó bien y fue agradable la estancia. Lo único que no me satisfacio fue que el check in es muy tarde 3:00 PM es incómodo eso. ##### Guadalupe Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Ningel Omar Gama Oct 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente opción de hotel! ##### Ningel Omar Gama Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Nancy Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Habitaciones muy limpias y cómodas lo que más nos gustó fue el área de la alberca ![](https://a.travel-assets.com/ugc/hotel-reviews/4a75ae9c-fa72-46b2-91a5-5b8a781de89d-1758650438403.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/81c7fa71-12c4-47db-89c3-37da64f3596d-1758650437979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9aeb910f-445d-43c2-83d8-23e25030fdcc-1758650438394.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nancy Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### José Darío Jorge Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super accesible, construccion muy vanguardista ##### José Darío Jorge Stayed 1 night in Sep 2025 ### 10/10 Excellent #### MARCO ANTONIO Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Elevador descompuesto y los accesos a escaleras no estaban disponibles. Frigobar no tenia nada, faltam mas amenidades ##### MARCO ANTONIO Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Marilyn Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente en todos los aspectos siempre me hospedo aquí, el mejor ##### Marilyn Stayed 2 nights in Sep 2025 ### 8/10 Good #### Andrea Aug 30, 2025 Liked: Amenities, property conditions & facilities Tiene lo básico, es buena. ##### Andrea Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Maria Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel seguro y el personal es muy amable y servicial. ##### Maria Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hilton Tulum Riviera Maya All-Inclusive Resort](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Moon Palace Cancun - 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