Title: Villas H2O - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Villas H2O Escape to tranquility surrounded by ancient ruins and natural wonders. ## Photo gallery for Villas H2O ![Standard Room, 1 King Bed (Upper floor) | Living area - Villas H2O (Tulum)](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/d16dd3d9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Villas H2O (Tulum)](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/03361db2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Villas H2O (Tulum)](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/88f1edb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room, Multiple Beds, Ground Floor | Garden view - Villas H2O (Tulum)](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/8dd7b1b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Villas H2O (Tulum)](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/861b42af.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Tulum, Villas H2O offers a tranquil retreat near Gran Cenote and Tulum Mayan Ruins. With free full breakfast, an outdoor pool with sun loungers, a spa for relaxation, and bike rentals to explore the area. Connect with in-room WiFi or unwind in the garden or library. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 9 - Jan. 10](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6312684&PinnedHotelID=6312684&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room, 1 King Bed (Upper floor) ![Standard Room, 1 King Bed (Upper floor) | Living area](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/d16dd3d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Upper floor) 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator Egyptian cotton linens Ceiling fan - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Triple Room, Multiple Beds, Ground Floor ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/1c03eb06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Multiple Beds, Ground Floor ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator Egyptian cotton linens Ceiling fan - 301 sq ft - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### View all photos for Double Room, 2 Double Beds ![Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/731b976e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 2 Double Beds 10.0 Exceptional 3 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Refrigerator Egyptian cotton linens Ceiling fan - 344 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/23d5f4e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 9.0 Wonderful 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Blackout drapes/curtains - 559 sq ft - 1 bedroom - Sleeps 3 - 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Superior Suite ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/fe88f4cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Kitchen Full-sized refrigerator/freezer Premium bedding - 559 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed ### View all photos for Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/a569edba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Queen Beds, Garden View, Ground Floor 10.0 Exceptional 1 review ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Egyptian cotton linens Ceiling fan Premium bedding - 452 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/7000000/6320000/6312700/6312684/f48d896f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed 8.0 Very good 1 review ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Free cribs/infant beds Egyptian cotton linens Ceiling fan Premium bedding - 452 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![2 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/79000000/78780000/78771400/78771341/61c9fe46.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet friendly - Parking included 8.6 Excellent 297 reviews CA $81 CA $134 total includes taxes & fees Feb 6 - Feb 7 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=a80a4834-3b37-45b5-87a4-5f09933ae2c6&top_cur=CAD) Ad ![Private beach nearby, white sand](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/0923f296_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet friendly - Parking included - Free WiFi 10.0 Exceptional 3 reviews CA $102 CA $128 total includes taxes & fees Jan 16 - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Villas-H2O.h6312684.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Villas-H2O.h6312684.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.20949%2C-87.47414&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DsCe4lLHGUwGOtC8hoJsJ7k6FJQ=) Calle Chichen Itza, Mz 24, Lt 001, Tulum, QROO, 77780 #### What's nearby - Hospital de Tulum \- 11 min walk \- 1.0 km - Dos Aguas Park \- 16 min walk \- 1.4 km - Holistika Art Walk \- 3 min drive \- 1.5 km - Gran Cenote \- 8 min drive \- 5.7 km - Tulum Mayan Ruins \- 15 min drive \- 7.8 km #### Getting around - Cancun Intl. Airport (CUN) - 98 min drive #### Restaurants - ‪mera - ‬7 min walk - ‪Taqueria El Sabor Mexicano - ‬7 min walk - ‪El Agavero - ‬8 min walk - ‪Palma Central - ‬6 min walk - ‪El Camello Jr - ‬5 min walk ## About this property ### Villas H2O Family-friendly hotel near Gran Cenote Located close to Tulum Mayan Ruins, Villas H2O provides free full breakfast, an airport shuttle, and a terrace. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage at the onsite spa. Free in-room WiFi is available to all guests, along with a garden and laundry facilities. You'll also find perks like: - An outdoor pool along with sun loungers - Free self parking - Bike rentals, a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, babysitting (surcharge), and a 24-hour front desk Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with rainfall showers and hair dryers - Balconies or patios, ceiling fans, and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/101000000/100170000/100160800/100160746/3553b5df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAHATSA' boutique hotel Tulum City Center - Pool - Breakfast included - Pet friendly - Free WiFi 9.0 Wonderful 60 reviews CA $100 CA $126 total includes taxes & fees Jan 16 - Jan 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=100160746&PinnedHotelID=100160746&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/42000000/41350000/41344800/41344792/3b3b4a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Little Gem Hotel Tulum La Veleta La Veleta - Pool - Parking included - Free WiFi - Air conditioning 9.8 Exceptional 99 reviews CA $136 CA $169 total includes taxes & fees Feb 6 - 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Pool - Breakfast included - Free WiFi - Restaurant 9.0 Wonderful 408 reviews CA $91 CA $119 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=92983826&PinnedHotelID=92983826&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers](https://images.trvl-media.com/lodging/22000000/21280000/21274600/21274559/db39903d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwa Tulum Tulum City Center - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 217 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=21274559&PinnedHotelID=21274559&HadPinnedHotel=true®ionId=-1&adults=2) ![Royal Suite Swim-up | Pool](https://images.trvl-media.com/lodging/10000000/9100000/9094200/9094174/261217a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livetulum Tulum City Center - Pool - Parking included - Free WiFi - Air conditioning 9.0 Wonderful 705 reviews CA $58 CA $75 total includes taxes & fees Jan 12 - Jan 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=9094174&PinnedHotelID=9094174&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/43000000/42950000/42945600/42945551/bd9cae7c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amaka Calma Tulum La Veleta - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 579 reviews CA $102 CA $128 total includes taxes & fees Jan 23 - Jan 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=42945551&PinnedHotelID=42945551&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site ### Food and drink - Free full breakfast available daily 7:30 AM to 10:00 AM - Coffee and tea in common areas ### Things to do - Bicycle rentals - Full-service spa - Outdoor pool ### Family friendly - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - In-room massages - Spa open daily ### Accessibility - No elevator ### More - 2 buildings - 2 floors - Art Deco architecture - Built in 2008 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Egyptian cotton sheets - Free crib ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Free bottled water ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 600 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 2400 per vehicle (one-way) - Late check-out fee: MXN 600 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Alcohol is not served at this property ### Property is also known as Villas H2O Villas H2O Hotel Villas H2O Hotel Tulum Villas H2O Tulum Villas H2O Hotel Villas H2O Tulum Villas H2O Hotel Tulum ## Frequently asked questions ### Does Villas H2O have a pool? ### How much does it cost to stay at Villas H2O? ### Is Villas H2O pet-friendly? ### How much is parking? ### What time is check-in at Villas H2O? ### What time is check-out at Villas H2O? ### Does Villas H2O provide a shuttle to the airport? ### Where is Villas H2O located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Villas H2O Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.0 Location ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 203 8 - Good 93 6 - Okay 22 4 - Poor 9 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Ewen Sep 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great time at the beautiful pool and enjoyed the breakfast. Nice rooms. ##### Ewen Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Kristine Jul 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here 3 nights…great rooms and a great breakfast! ##### Kristine Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### Matthew Sep 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Spent a week here and thoroughly enjoyed it. Staff were super friendly and helpful ##### Matthew Stayed 7 nights in Sep 2024 ### 10/10 Excellent #### Leslie Mar 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The hotel staff were very helpful and friendly. ##### Leslie Stayed 14 nights in Mar 2023 ### 10/10 Excellent #### Rachel Nov 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous hotel. Helpful and lovely staff. We had a wonderful time here. ##### Rachel Stayed 12 nights in Oct 2022 ### 10/10 Excellent #### Cynthia Aug 9, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very beautiful place and the service was great 👍 I recommend this place to anyone ##### Cynthia Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Ekaterina Nov 17, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really like my stay there. Its peaceful and very nice stuff ##### Ekaterina Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Julie Jan 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel. The breakfast was simple and good to have my eggs made. ##### Julie Stayed 1 night in Jan 2024 ### 8/10 Good #### Bernice Mar 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Villas H20 is great value for your money It is central location good walking distance to town. Staff are friendly and helpful, they made us tastie omelettes in the morning for breakfast, have water coffee tea available all day ! The front desk was helpful in planning our tours around town! Overall great place to stay ##### Bernice Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Jeff Apr 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We ended up booking last minute after another property canceled on us unexpectedly. Our unit was perfect for our stay, the pool was great, we appreciated the included breakfast, and the staff was very friendly and communicative. I'd definitely recommend a stay here. ##### Jeff Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Lucy Dec 22, 2022 Liked: Cleanliness, staff & service, property conditions & facilities Beautifully decorated, really spacious room for our family of four. Nice touch with the free coffee/tea and water all day and a minimal but adequate and tasty breakfast. The staff were al great. I would highly recommend staying at H2O villas. ##### Lucy ### 10/10 Excellent #### Louise Feb 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple and lovely place! A really nice play to stay. Very spacious rooms. Really beautiful surroundings and a decent size swimming pool. Around 15 mins walk from the main town but with nearby restaurants. Really helpful and friendly staff. ![](https://a.travel-assets.com/ugc/hotel-reviews/E0F38072DCAE1D59AF52FF16DAAF5684A0FE551F1675507736081.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Louise Stayed 6 nights in Jan 2023 ### 10/10 Excellent #### Phillip Knox Sep 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well-designed quiet rooms, excellent pool, first-class breakfast to your order, convience to town, without tourist and traffic noise. Good hosts. Professional maintenance staff. ##### Phillip Knox Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Soheila Nov 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were amazingly friendly and helpful. Specially Juan Carlos. The place is peaceful and very comfortable and homey. The only thing which should improve, is the breakfast. Other than that perfect in every other way ##### Soheila Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### Jessica Jul 16, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was great! Small, 10 room hotel with plenty of options. Pool is nice and lots of open areas to have your own outdoor dining. Make sure to book online before arriving at property or they will charge you more than what the online prices are. Very clean, unique quest rooms with great shampoos and soaps. Plush towels. Free made to order breakfast every morning. ##### Jessica Stayed 2 nights in Jul 2022 ### 8/10 Good #### SAURI May 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Personal amables, ##### SAURI Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Dustin Jul 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Definitely a trek to get to the hotel and not necessarily the safest to walk at night as a female (there are some dark corners) but a very wonderful hotel otherwise. Just be ready to have to pay $150mx every time you want a taxi to and from el centro. ##### Dustin Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Emeline Jun 28, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I got stuck in Tulum late in the night while traveling south and saw Villa H2O to reserve online. After reserving, I called and the attendant told me he would be gone for the day by the time I arrived but he will leave the room keys with security. This man was very accommodating and friendly. This place was chic and simple but still so beautiful. Very clean! ##### Emeline Stayed 1 night in Jun 2023 ### 8/10 Good #### Aldo Oct 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved that alcohol is not sold at the property. I had an issue with a door that could not lock. Every other aspect was excellent. ##### Aldo Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Johanna Feb 23, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay at Villas H20! It's so peaceful and quiet. Exactly what we needed as we were looking for a relaxing vacation. The staff are great, very kind, friendly, polite, and they helped us with great recommendations for restaurants, transportation, beach clubs, and things to do in Tulum as it was our first time there. The pool was fantastic! Big and super clean. Our beds and pillows were very comfy too and we loved the bathrooms decor as well. They offer a complimentary continental breakfast that we appreciated as it was a great way to start off our days, before exploring the area. There are several awesome restaurants and coffee shops near by too. The only downside is that they don't have an ice machine and that would've been amazing given how hot it is in Tulum. Other than that, we had a wonderful stay! ##### Johanna Stayed 4 nights in Feb 2023 ### 6/10 Okay #### Susan Nov 26, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Hotel needs TLC all around in the rooms. ##### Susan Stayed 7 nights in Nov 2025 ### 8/10 Good #### Dafne Araceli Lopez Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El personal fue muy amable, desde recepción hasta la señora que nos hacía el desayuno. Las habitaciones súper limpias y amplias. ##### Dafne Araceli Lopez Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Elisa Sep 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar me gustó mucho, las habitaciones son bonitas. Por la noche huele un poco a caño el baño pero creo que ese ya es un tema general de Tulum. La alberca muy bonita y me gustó que puedes entrar por la noche. El desayuno bien. Un buen lugar para descansar y desconectarse del ruido ##### Elisa Stayed 1 night in Aug 2025 ### 8/10 Good #### Giovanni Aug 28, 2025 Liked: Amenities, property conditions & facilities Disliked: Cleanliness Molto carino ma la pulizia era un po' ai limiti. Piscina e colazione incluse top. Vicino al centro di Tulum. ##### Giovanni Stayed 1 night in Aug 2025 ### 4/10 Poor #### Valerie Aug 18, 2025 Disliked: Cleanliness, staff & service #### Très bel hôtel, très mal entretenu Tout d’abord, nous avions réservé 3 suites supérieures… mais l’hôtel a affirmé n’en avoir qu’une seule à l’arrivée, et encore elle était indisponible puisque problème d’eau dans la salle de bains… donc relogés dans des chambres deux fois plus petites qu’annoncé et sans le coin cuisine. Ensuite état de propreté déplorable : douches immondes. Fenêtre ne fermant pas dans l’une : ils ont été obligés de la bloquer fermée avec une tige en travers à hauteur de tête dans la douche. Pas de personnel le dimanche, donc pas de réparation, nettoyage non fait dans notre douche… piscine à l’état de propreté laissant à désirer (système de filtration éteint lors de notre arrivée). Literie correcte, petit-déjeuner correct, mais sans plus (très peu de choix). Amabilité du personnel très moyen : se fiche de vos problèmes… Enfin environnement moyen de l’hôtel : une bonne partie des restaurants sont de l’autre côté de la 4 voies, chaud à traverser à pieds… prendre la voiture pour aller dîner est quasi obligatoire. ![](https://a.travel-assets.com/ugc/hotel-reviews/aaee2ab8-43f0-4384-967a-26cbafa7c709-1755519894816.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/215fe6ce-afa0-4667-9e59-46a09411b220-1755519896943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e05133bc-2e1e-4d2a-a6c4-fd4996678beb-1755519895208.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d731a40-daa1-4dff-bf60-0321904a15ea-1755519898147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Valerie Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Orchid House Tulum Beach](https://www.expedia.ca/Tulum-Hotels-My-Way-Boutique-Hotel-Adults-Only.h8796991.Hotel-Information) > > [Delek Tulum](https://www.expedia.ca/Tulum-Hotels-Delek-Tulum.h28929900.Hotel-Information) > > [Azulik - Adults Only](https://www.expedia.ca/Tulum-Hotels-Azulik.h4515733.Hotel-Information) > > [Mak Nuk Village Tulum II - Clothing Optional](https://www.expedia.ca/Tulum-Hotels-MAK-NUK-VILLAGE-TULUM-II-CLOTHING-OPTIONAL.h21357290.Hotel-Information) > > [Mi Amor by La Zebra, an SLH Hotel](https://www.expedia.ca/Tulum-Hotels-Mi-Amor-Adults-Only-Colibri-Boutique-Hotels.h9227252.Hotel-Information) > > [Hotelito Azul](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information) > > [Ahau Tulum](https://www.expedia.ca/Tulum-Hotels-Ahau-Tulum.h11901840.Hotel-Information) > > [Hotel Holistika](https://www.expedia.ca/Tulum-Hotels-Hotel-Holistika.h22271599.Hotel-Information) > > [Casa Malca](https://www.expedia.ca/Tulum-Hotels-Casa-Malca.h12076660.Hotel-Information) > > [Alaya Tulum](https://www.expedia.ca/Tulum-Hotels-Alaya-Tulum.h12260560.Hotel-Information) > > [Copal Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-Copal-Tulum-Hotel.h44035250.Hotel-Information) > > [Hotel Muaré Tulum Wellness and Spa](https://www.expedia.ca/Tulum-Hotels-Hotel-Muare-Tulum.h74078363.Hotel-Information) > > [Nômade Temple Tulum](https://www.expedia.ca/Tulum-Hotels-Nomade-Tulum.h13008835.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.ca/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Papaya Playa Project, Tulum, a Member of Design Hotels](https://www.expedia.ca/Tulum-Hotels-Papaya-Playa-Project.h1500531.Hotel-Information) > > [Orchid House Tulum Jungle](https://www.expedia.ca/Tulum-Hotels-Orchid-House-Tulum.h33571432.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.ca/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Lula Tulum, a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-Lula-Tulum-Colibri-Boutique-Hotels.h9342720.Hotel-Information) > > [The Beach Tulum Hotel](https://www.expedia.ca/Tulum-Hotels-The-Beach-Tulum.h6727174.Hotel-Information) > > [BE Destination Tulum](https://www.expedia.ca/Tulum-Hotels-Be-Tulum-Beach-Spa-Resort.h3389380.Hotel-Information) > > [Aloft Tulum](https://www.expedia.ca/Tulum-Hotels-Aloft-Tulum.h61415298.Hotel-Information) > > [La Valise Tulum, Member of Small Luxury Hotels](https://www.expedia.ca/Tulum-Hotels-La-Valise-Tulum.h20295634.Hotel-Information) > > [Amansala](https://www.expedia.ca/Tulum-Hotels-Amansala.h3847617.Hotel-Information) > > [Ikal Hotel Tulum](https://www.expedia.ca/Tulum-Hotels-Ikal-Hotel-Tulum.h32787679.Hotel-Information) > > [Our Habitas Tulum - Adults Only](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information) > > [La Zebra Tulum - a Small Luxury Hotel](https://www.expedia.ca/Tulum-Hotels-La-Zebra-Colibri-Boutique-Hotels.h9197627.Hotel-Information) > > [Kanan Tulum Hotel & Spa Adults Only Playground](https://www.expedia.ca/Tulum-Hotels-Kanan-Tulum-Adults-Only.h36180839.Hotel-Information)