There were 4 of us that went in 2 rooms: Upon arrival we checked in with Danny, the concierge. Danny was AMAZING, he was approachable, funny, informative, and made the check in process easy. YES, there are a lot of forms to sign and initial, but it's part of the process and wasn't a hassle at all.
After we checked in Danny helped us with our bags to our rooms, my wife and I wanted to upgrade to a beach view, and Danny made it happen minutes after checking in. He also made reservations for us anywhere we wanted, and was beyond helpful throughout the stay
The rest of the staff were great as well, from the house keeping to the bar/restaurant. The food and drinks were great, we had Breakfast every day of the 4 days , and lunch and dinner as well. We were able to order and they brought it to us on the terrace to enjoy.
Can't say enough how great our stay was, and how welcomed we felt from check in to check out.
