Title: Hotel Zulum - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Zulum Beachfront, with full-service spa ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/87134b42.jpg?impolicy=resizecrop&rw=598&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/adeb124b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; international cuisine](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/8269ff4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/42e958cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/b4ca329d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Relax in style at Hotel Zulum, where warm sandy beaches meet vibrant garden surroundings. Enjoy a rejuvenating massage at the on-site spa or soak up the sun with beach towels and umbrellas nearby. With two restaurants serving international cuisine, 2 bars, an outdoor pool and free WiFi. 6.8 ## Popular amenities - Spa - Bar - Room service - Pool - Housekeeping - Pet-friendly ## Room options ### Check availability for these dates Tonight [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 7 - Oct. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=8336524&PinnedHotelID=8336524&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Room, 1 King Bed, Pool View | View from room](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/84d24832.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 269 sq ft - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Beachfront | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/2bd8e840.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Beachfront ### Highlights Ceiling fan Day bed Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 388 sq ft - Beach view - Sleeps 2 - 1 King Bed ![Room, Beach View | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/68027682.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Beach View ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 388 sq ft - Beach view - Sleeps 2 - 1 Double Bed ![Room, Garden View](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/32ff9723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Garden View ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 269 sq ft - Sleeps 2 - 1 King Bed ![Room, 2 Double Beds, Garden View](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/5eeabb32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Garden View ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 269 sq ft - Sleeps 4 - 2 Double Beds ![2 Double beds room, jungle view](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/13107ecf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double beds room, jungle view ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 269 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 1 King Bed | Terrace/patio](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/f52d5730.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 24 sq ft - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds | View from room](https://images.trvl-media.com/lodging/9000000/8340000/8336600/8336524/ac9e6642.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Ceiling fan Private bathroom Free bottled water In-room massage Daily housekeeping Pet friendly - 258 sq ft - Sleeps 4 - 2 Double Beds ## You may also like Ad ![9 restaurants, lunch, dinner served; Asian cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70502100/70502006/cf877496_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Tulum Riviera Maya All-Inclusive Resort Tulum - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 1,945 reviews CA $372 CA $372 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Chacalal-Hotels-Hilton-Tulum-All-Inclusive-Resort.h70502006.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1590000/1580500/1580487/90058172_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal - On private beach - Pool - Hot tub - Breakfast included 8.6 Excellent 339 reviews CA $447 CA $545 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![On the beach, white sand, free beach cabanas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17940000/17937100/17937052/6eab5432_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 608 reviews CA $231 CA $325 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Tulum-Hotels-Hotelito-Azul.h17937052.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Room, Oceanfront](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17880000/17876800/17876764/e46fb27b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Our Habitas Tulum - Adults Only Zona Hotelera - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 348 reviews CA $258 CA $317 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Tulum-Hotels-Habitas-Tulum.h17876764.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70510000/70501700/70501666/47376a15_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Tulum Riviera Maya Tulum - On private beach - Pool - Spa - Parking included 9.2 Wonderful 272 reviews CA $415 CA $573 total includes taxes & fees Oct 14 - Oct 15 [](https://www.expedia.ca/Akumal-Hotels-Conrad-Tulum.h70501666.Hotel-Information?chkin=2025-10-14&chkout=2025-10-15&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115410000/115406600/115406584/8ce720c8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Tulum Zama - Pool - Pet-friendly - Parking included - Free WiFi CA $98 CA $122 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Tulum-Hotels-Moxy-Tulum.h115406584.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78780000/78771400/78771341/b5db882f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motto by Hilton Tulum Zama - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 275 reviews CA $65 CA $115 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Tulum-Hotels-Motto-By-Tulum.h78771341.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![10 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89770000/89768600/89768532/01a32690_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Zama - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 536 reviews CA $540 CA $540 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1450000/1449900/1449832/681e7632_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Palladium Select White Sand Resort & Spa - All Inclusive Kantenah - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 731 reviews CA $292 CA $359 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Kantenah-Hotels-Grand-Palladium-White-Sand-Resort-Spa-All-Inclusive.h1449832.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) Ad ![Private beach, sun loungers, beach umbrellas, beach towels](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/17000000/16890000/16881700/16881665/18bf9a6b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Encantada Tulum Zona Hotelera - On private beach - Breakfast included - Spa - Parking included 9.8 Exceptional 126 reviews CA $404 CA $535 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Tulum-Hotels-Encantada-Tulum.h16881665.Hotel-Information?chkin=2025-10-21&chkout=2025-10-22&rm1=a2®ionId=182189&destination=Tulum&destType=MARKET&latLong=20.211418,-87.465347&searchId=233a36aa-0f2b-4757-ba35-6262ef490858&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Zulum.h8336524.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTulum-Hotels-Hotel-Zulum.h8336524.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.16517%2C-87.45301&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3TlYoewgybdTeJ_wuEdupIRuXXs=) Carretera Tulum - Boca Paila Km 6.5, Tulum, QROO, 77760 #### What's nearby - Tulum Beach - 2 min walk - 0.2 km - Ven a la Luz Sculpture - 2 min drive - 2.5 km - Las Palmas Public Beach - 6 min drive - 5.0 km - Playa Paraiso - 8 min drive - 5.7 km - Tulum Mayan Ruins - 13 min drive - 10.2 km #### Getting around - Tulum Intl. Airport (TQO) - 51 min drive #### Restaurants - ‪Maya Tulum - ‬8 min walk - ‪Taboo Beach Club - ‬9 min walk - ‪Chambao - ‬9 min walk - ‪La Eufemia - ‬8 min walk - ‪The Coffee - ‬16 min walk ## About this property ### Hotel Zulum Hotel near Tulum Beach You can look forward to a terrace, a garden, and dry cleaning/laundry services at Hotel Zulum. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to 2 bars and a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool - Free self parking - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and beach towels - Luggage storage, beach umbrellas, and wedding services Room features All guestrooms at Hotel Zulum boast comforts such as free WiFi and free bottled water. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/17000000/16480000/16476900/16476867/ce1eded2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Tulum by G Hotels Zona Hotelera - Pool - Spa - Pet-friendly - Parking included 7.8 Good 396 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=16476867&PinnedHotelID=16476867&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/62000000/61420000/61415300/61415298/7cf42155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Tulum Zama - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 445 reviews CA $81 CA $116 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=61415298&PinnedHotelID=61415298&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113250000/113245100/113245073/70808e99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mía Tulum Beachfront Resort - Ocean View Suites and Beach Club Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 8.8 Excellent 53 reviews CA $87 CA $110 total includes taxes & fees Oct 11 - Oct 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=113245073&PinnedHotelID=113245073&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, free beach cabanas, sun loungers](https://images.trvl-media.com/lodging/18000000/17940000/17937100/17937052/fe4b190b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotelito Azul Zona Hotelera - Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 608 reviews CA $231 CA $325 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=17937052&PinnedHotelID=17937052&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/112000000/111750000/111749000/111748917/6a5032d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solum Living by The Spot Rentals Zama - Pool - Free WiFi - Air conditioning - Gym CA $55 CA $161 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=111748917&PinnedHotelID=111748917&HadPinnedHotel=true®ionId=-1&adults=2) ![Master Suite Oceanfront Terrace /Jacuzzi](https://images.trvl-media.com/lodging/21000000/20520000/20510500/20510415/31637bb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coco Unlimited Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 879 reviews CA $106 CA $133 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=20510415&PinnedHotelID=20510415&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6730000/6727200/6727174/259faafe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beach Tulum Hotel Zona Hotelera - On private beach - Pool - Hot tub - Breakfast included 9.8 Exceptional 161 reviews CA $532 CA $664 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=6727174&PinnedHotelID=6727174&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach cabanas, sun loungers](https://images.trvl-media.com/lodging/74000000/73730000/73727100/73727035/d753ea0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alito Tulum Hotel Zona Hotelera - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 189 reviews CA $101 CA $127 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=73727035&PinnedHotelID=73727035&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13520000/13515300/13515283/9aef4cc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Canek Beachfront Eco Hotel Zona Hotelera - Breakfast included - Spa - Restaurant - Air conditioning 7.6 Good 260 reviews CA $125 CA $162 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=13515283&PinnedHotelID=13515283&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/16000000/15940000/15937400/15937308/91a100e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nueva Vida de Ramiro Zona Hotelera - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 911 reviews CA $117 CA $146 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=15937308&PinnedHotelID=15937308&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - 2 bars/lounges - 2 restaurants - Snack bar/deli ### Restaurants on site - Zulum ### Things to do - Full-service spa - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Wedding services ### Business services - Business center ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Full-service spa - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No elevator ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Private bathroom - Shower - Towels provided ### Food and drink - Free bottled water - Limited room service ### More - Ceiling fan ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2:00 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 750 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children 8 and younger are not allowed at this property; All guests older than 8 are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: MXN 875 per person (one-way) - Pet fee: MXN 750 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators Children 8 years old and younger are not permitted at this property ### Property is also known as Hotel Zulum Hotel Zulum tulum Zulum Zulum Hotel Zulum tulum Hotel Zulum Hotel Hotel Zulum Tulum Hotel Zulum Hotel Tulum ## Frequently asked questions ### Does Hotel Zulum have a pool? > Yes, this property has an outdoor pool. ### Is Hotel Zulum pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of MXN 750 per pet, per day. Service animals are exempt from fees. ### How much is parking at Hotel Zulum? > Self parking is free at this property. ### What time is check-in at Hotel Zulum? > Check-in start time: 3 PM; Check-in end time: 2:00 AM. ### What time is check-out at Hotel Zulum? > Check-out is at noon. ### Does Hotel Zulum provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 875 per person applies. ### Where is Hotel Zulum located? > Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Tulum Beach, Ven a la Luz Sculpture, and SFER IK. Tulum National Park and Jaguar Park are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Zulum Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.6 Location ### 7.4 Staff & service ### 7.4 Eco-friendliness ### 6.2 Property conditions & facilities 10 - Excellent 99 8 - Good 96 6 - Okay 70 4 - Poor 56 2 - Terrible 59 ### 10/10 Excellent #### Michael May 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great views and a/c. Good breakfast too ##### Michael Stayed 1 night in Apr 2023 ### 6/10 Okay #### Anamaria Mar 29, 2024 Liked: Cleanliness, staff & service Disliked: Amenities Liked it was close to many restaurants and clubs but the hotel needs an upgrade ##### Anamaria Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Jesus Jan 23, 2024 Disliked: Amenities, property conditions & facilities The only good thing the location. The vents did not work, no regular hot water, staff not really friendly ##### Jesus Stayed 4 nights in Jan 2024 ### 8/10 Good #### Victor Sep 5, 2022 Liked: Cleanliness, staff & service #### Stuck in 90's Rundown Hotel that pretends to be luxury ##### Victor Stayed 1 night in Sep 2022 ### 2/10 Terrible #### Melissa May 7, 2023 Disliked: Property conditions & facilities The heat with no A/C is unbearable, I highly do not recommend. Way too hot, we had to leave after the first night and booked a cheaper hotel a little further with A/C. ##### Melissa Stayed 2 nights in Apr 2023 ### 2/10 Terrible #### Alina Jan 13, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Rooms are of very poor condition, no AC, smell of mold. Hot water faucet was broken and “continental breakfast was a joke”, it was a tiny banana and watermelon (or probably 3rd of it) sliced into tiny peaces. Ocean area was nice though ##### Alina Stayed 1 night in Jan 2024 ### 2/10 Terrible #### Jessie Jan 16, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities Water was cold the first two days. No hot shower Extremely poor lighting Bathroom set up very uncomfortable Power outage in different occasions that lasted more than 10 minutes. ##### Jessie Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Ceylan Jan 10, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Extrenely worn out, no internet no ac no safe no ourlets ##### Ceylan ### 2/10 Terrible #### Tawnya Jul 1, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The electric would go on and off all night long with no ac all we had were two fans that barely blew and the water did not work twice. The mold in the bathroom tore up my throat. Horrible!!!!!! ##### Tawnya Stayed 2 nights in Jun 2024 ### 2/10 Terrible #### Verified traveller Jul 16, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst The worst hotel I ever stayed in my life and I’ve stayed in some bad hotels in some bad places this by far is the worst basically sleeping in a tea house with no AC and humid weather Horses next door with a white dog that runs around biting at your ankles The only one thing I can say good about this hotel was the food next to it With a nice beach view why are you eat otherwise the worst on Earth Honestly I need my money back ##### Verified traveller Stayed 1 night in Jul 2022 ### 2/10 Terrible #### Jarleen May 8, 2023 Liked: Staff & service Disliked: Property conditions & facilities This hotel does \*\*NOT\*\* have A/C. While visiting Tulum during hot weather, this stay was not it. The room i stayed in had a cealing fan & a floor fan and that does not help. The other room we had didn't have a cealing fan, and the power kept going out. We didnt last here. We checked in & checked back out the same day. The staff was great thou, they got us atleast one room before actual check in time. The hotel is diff. The rooms are cute its like a jungle, the beds that have an aesthetic are cute ! Just the no A/C is what makes this not a good place to start during hot wather. ##### Jarleen Stayed 1 night in May 2023 ### 6/10 Okay #### louis Mar 10, 2024 Liked: Staff & service Disliked: Property conditions & facilities I wish this review allowed you to post pictures. The swimming literally a swamp, not like they advertise. Launch chairs by beach are falling apart. Water pressure, i can pee stronger than that. Comforter stunk like cheap perfume, moldy, sweaty, not washed. I've written 3 emails never responded. I am sure at one point in time it was everything they advertise, however, now its falling apart, they don't care once they have your money, its over. You're stuck. I believe this should allow pictures to be posted. NO ONE WOULD RESERVE A ROOM if they saw the reality. You plan a vacation, you save, you choose a nice place and when you arrive its like seeing a person that uses filters for they're pictures and when you see them in person you're like , wait a second, wth happened here!!!!! I am just letting you know, of course the decision is yours, but you will remember me. When you arrive and when you try to reach them by email. You've been warned. ##### louis Stayed 2 nights in Mar 2024 ### 8/10 Good #### Omar Apr 5, 2024 ##### Omar Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Claudio Mar 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Maravilloso Desde el momento del check in estuvo buenissima nuestra estancia. El hotel está muy cómodo, la atención es muy buena. La playa tranquila con camastros y servicio de alimentos y bebidas muy accesibles. Me encanta estar en Hotel Zulum ![](https://a.travel-assets.com/ugc/hotel-reviews/06395B46B414163887392D77B1E514A2810D79931711896764524.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A68457FA8B628E1453D67A2D5C7FCE6EC094FC301711896779298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FBE1E0018FF2FFF9F8430C783E3D515383AE7B931711896795344.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FCB8F84EEC00543A0AD0E88DE1457BCC35BEB8321711896821585.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Claudio Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Altagracia Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Súper cerca de la playa Muy padre y súper recomendado ![](https://a.travel-assets.com/ugc/hotel-reviews/A86CE7C326F993B6B302A1B12151363FB28271511711379772675.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Altagracia Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Melisa Mar 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent, Beautiful and Georgeus ![](https://a.travel-assets.com/ugc/hotel-reviews/D4DFC10CCDD31F4BF05200B275AB8DD1362F77031710284408640.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0ABB1E5849AAD48DCDE77305FD6B542E58D064611710284409467.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2AB112F2861A5CC0AC00404482A7B47E11749FCE1710284403693.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4FE4AED017F49E260081C160B1826B53EED55D481710284407866.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melisa Stayed 12 nights in Feb 2024 ### 10/10 Excellent #### Margarita Mar 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Margarita Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### ELIZABETH LUITON Mar 5, 2024 Disliked: Amenities No cuenta con electricidad solo cuenta con un generador constantemente se corta la electricidad y tarda mucho en regresar, el agua potables es salada. ##### ELIZABETH LUITON Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Michal Mar 4, 2024 Liked: Staff & service Disliked: Property conditions & facilities ![](https://a.travel-assets.com/ugc/hotel-reviews/921BCB328DFBB88338EC854846DACE621C3F4A5B1709528809291.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8F3CC0BCA1621CC10581F82C806ECAAA946A64091709528807445.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EF59DA48B3BAF8531DB6A480135DAC42C06E88C91709528808965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5691E86A83FA0E52D1FF4B700BFBAC0FC43A3AC51709528806295.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michal Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Leo Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place to stay. Food is excellent ##### Leo Stayed 10 nights in Feb 2024 ### 10/10 Excellent #### Georgina Feb 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar donde se ubica es precioso, el mar esta limpio al igual que la playa, hay muchos lugares a donde se puede ir a comprar, comer o divertirse, aunque el restauurante del mismo hotel esta increible. Todos muy amables ##### Georgina Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Marina Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Marina Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Elizenda Tellez Feb 16, 2024 Liked: Cleanliness, staff & service El personal muy amable sobre todo el personal del restaurante pero en el hotel falta mucho el agua ya se necesita darle un cambio a las instalaciones de los baños toallas y sábanas ##### Elizenda Tellez Stayed 5 nights in Feb 2024 ### 8/10 Good #### Amelia Feb 14, 2024 ##### Amelia Stayed 3 nights in Feb 2024 ### 6/10 Okay #### Maria Feb 10, 2024 Disliked: Amenities, property conditions & facilities Esta descuidado Nesecita remodelación ##### Maria Stayed 2 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.ca/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Kimpton Aluna Tulum by IHG](https://www.expedia.ca/Tulum-Hotels-Kimpton-Tulum.h61573622.Hotel-Information) > > [Iberostar Selection Cancún - 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