Located close to Playa Paraiso and Tulum National Park, Hotel El Capitan Tulum provides free full breakfast and a garden. Guests can connect to free in-room WiFi.
Tulum City Center, a neighborhood in Tulum, is home to Hotel El Capitan Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Don't miss out on a visit to Xel-Há Park. Take an opportunity to explore the area for water adventures such as fishing. Visit our Tulum travel guide
Located close to Playa Paraiso and Tulum Mayan Ruins, Hotel El Capitan Tulum provides free full breakfast and a garden. Stay connected with free in-room WiFi.
You'll also find perks like:
An outdoor pool along with pool umbrellas
Free self parking
ATM/banking services, tour/ticket assistance, and smoke-free premises
Outdoor furniture, a nature reserve, and multilingual staff
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
Bathrooms with rainfall showers and shampoo
Private yards, wardrobes/closets, and housekeeping
Free full breakfast available daily 7:30 AM to 11:00 AM
Things to do
Bicycles
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
ATM
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
In a nature reserve
Outdoor furniture
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Front entrance ramp
Tile flooring in room
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
More
Communal living room
Mosquito nets
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Meal delivery service
Minibar
More
Air conditioning
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Safe
Window screens
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 8:30 AM to 10:00 PM
No pets and no service animals are allowed at this property
Frequently asked questions
Does Hotel El Capitan Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:30 AM–10:00 PM.
How much does it cost to stay at Hotel El Capitan Tulum?
As of Aug 22, 2026, prices found for a 1-night stay for 2 adults at Hotel El Capitan Tulum on Sept 8, 2026 start from CA $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel El Capitan Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel El Capitan Tulum?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel El Capitan Tulum?
Check-out is at noon.
Where is Hotel El Capitan Tulum located?
Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Tulum Beach and Playa Paraiso are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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