Tsubakiya Tours and Activities

We enjoyed our stay at Cross Life Hakata. The hotel was clean and safe. The property was well maintained and we were close to bus stops and about a five minute walk to the subway terminal. Staff were very friendly and the hotel has coin laundry on site and easy to access. The room we had was a quadruple bunk room and although we all had beds, the room itself was very small with limited storage for suitcases. However, we knew this when we booked so it wasn't a surprise. We did notice that the trash cans in the room were very small and it made it difficult for us to get our trash removed during our stay. Trash must be in the trash can for it to be removed but most of what we had didn't fit. I went to the front desk and asked for an additional trash bag so it wasn't a huge problem. There is breakfast available on site but it was a little more than we wanted to spend for our family. There was limited food options around the hotel which was a challenge for us. We spent most meals at convenience stores which was not ideal but worked. Overall, I would recommend this hotel for families, especially families who need to do laundry during their stay in Fukuoka.

We had the chance to stay at this hotel just days after it opened, and it was a great experience. The hotel was clean, as you would expect when it’s brand new. The breakfast was a highlight, especially the freshly squeezed orange juice - it was delicious. The staff were all friendly and helpful, making us feel very welcome from the moment we arrived. Our room had plenty of space, easily accommodating four large luggage bags without feeling cramped. Overall, it was a great stay, and we’d definitely recommend it.