Tryon Mall Tours and Activities

Staff were friendly & helpful. Room was clean & neat & relatively quiet, but worn. Overall a very positive experience

Our bed was comfortable and the room was clean. Parking was a nightmare, the parking garage is not suitable for the amount of guests that stay there. The bar closed early and there was no option for food late in the evening even though the lobby was crowded with people after a concert and a few weddings. I would not pay the high price of this hotel for one evening of sleep!

Nice hotel in the lobby area However rooms are showing age. Paint peeling furniture showing use and ice makers on your floor don’t work. Definitely needs updating and carpets need replacing. I was expecting a much nicer,cleaner plusher room for the rate paid. As a Bonvey member I couldn’t recommend the Westin in Charlotte NC