Harry S Truman Reservoir Tours and Activities

Very nice hotel in a very nice neighborhood. It felt safe and comfortable in the community since we were trying to avoid the downtown St Louis area and its traffic.. Our room was with a balcony which the front desk was very helpful in arranging for us. I would go back for sure if traveling in the area.

The hotel is old but has a nice historic charm to it, however the build quality and rooms were not what we expected based on the photos and prices. We heard our neighbors talking at all hours of the night, and were woken up at 7am every morning to our neighbors talking. The door frames are old and slightly warped meaning you need to use force to open an fully close your doors, which means you can hear whenever anyone comes/goes. There was also a wedding happening during my stay which meant you could hear music from our room. You can clearly hear toilets flushing from the room above you. The pool was very crowded - impossible to get a seat unless you just stand and wait for 20+ minutes hoping someone will leave. Food was mediocre at best and over priced for the quality. Service at the restaurants were very slow for dinner. Grotto was okay, but very crowded which made it uncomfortable. Some people could not find any place to sit between the sauna rooms.

When checking in, the staff woman was less than friendly. There seemed to be a situation with another upset guest that may have caused the unpleasant nature. Once we entered the room, we noticed right away a musty smell. The AC did not seem to be working correctly. Though it never got hot, it also never got any cooler. The furniture had visible stains and a few of the pillow cases had staining as well. The pillows themselves are downed pillows and once you lay on them, they flatten out thin. We requested a few extra pillows that were supposed to be brought to our room which never arrived. We requested more towels which were also supposed to be brought to our room which also never arrived. Breakfast on morning one for us which was Sunday was great, however it was apparent that the fruit and pastries were being reused daily and by our check out morning on Tuesday they were no good. The pool area was decent. You have to reserve the canopy so it was unusable to us. Overall, our stay was okay. I wouldn’t say it was awful but I wouldn’t say it was great either. We don’t intend on staying in the future.