Title: Tronco Bay Inn - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tronco Bay Inn Beachfront relaxation meets water adventure at this coastal retreat where guests can lounge poolside or try windsurfing on sun-drenched shores ## Photo gallery for Tronco Bay Inn ![View from property - Tronco Bay Inn (Troncones)](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/3225fa3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Tronco Bay Inn (Troncones)](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/9cad03dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Ocean View - Tronco Bay Inn (Troncones)](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/e054a554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double Room, Ocean View | Restaurant - Tronco Bay Inn (Troncones)](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/43ea88e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily cooked-to-order breakfast for a fee - Tronco Bay Inn (Troncones)](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/f8e03a77.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tronco Bay Inn sits on a beautiful beach offering relaxation and activities. Guests can sip cocktails at the bar or enjoy windsurfing and kayaking. The property features an outdoor pool, complimentary self-parking, and in-room WiFi praised by previous visitors. ## Reviews 7.6 Good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Breakfast available - Room service ## Room options ### Check availability for these dates Tonight [Feb. 25 - Feb. 26](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 26 - Feb. 27](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Double Room, Multiple Beds, Garden View ![Double Room, Multiple Beds, Garden View](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/80592aa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Multiple Beds, Garden View ### Highlights Balcony or patio Blackout drapes/curtains Rainfall showerhead Daily housekeeping - Garden view - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Double Room, Ocean View ![Double Room, Ocean View](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/49fa3169.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Ocean View ### Highlights Balcony or patio Blackout drapes/curtains Rainfall showerhead Daily housekeeping - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Double Room, Partial Ocean View ![Double Room, Partial Ocean View](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/e9f8793d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Partial Ocean View ### Highlights Balcony or patio Blackout drapes/curtains Rainfall showerhead Daily housekeeping - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Bed ### View all photos for Superior Room ![Superior Room](https://images.trvl-media.com/lodging/16000000/15990000/15980500/15980401/32705603.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.0 Very good 2 reviews ### Highlights Balcony or patio Air conditioning Blackout drapes/curtains Ceiling fan Separate bedroom Rainfall showerhead Daily housekeeping - 1 bedroom - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTroncones-Hotels-Tronco-Bay-Inn.h15980401.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTroncones-Hotels-Tronco-Bay-Inn.h15980401.Hotel-Information) ## About the area Located in Troncones, Tronco Bay Inn is on the beach. Cocodrilario and Marina Ixtapa are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Magic World Aquatic Park and Delfiniti. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with mountain biking. [Visit our Troncones travel guide](https://www.expedia.ca/Troncones.dx6245132) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.79744%2C-101.74408&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=clDDvOmaMPtqho2TUZIcn29zDfU=) Playa Manzanillo s/n, Troncones, GRO, 40880 ### What's nearby - ![The golden sunsets in Zihuatanejo Bay and the broad sandy beaches make for stunning memories. Thus photo was taken on Playa La Ropa, which is my favorite beach in Zihua. There are dozens of excellent beach restaurants with amazing views and delicious food. Bring a camera.](https://images.trvl-media.com/place/6177/09ec31ac-5f50-467f-987f-b250fa1c944d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Zihuatanejo Bay 45 min drive \- 41.7 km - ![ #LifeAtExpedia Beautiful place to have dinner and stay for sunset. There is a small restaurant that serves amazing fresh fish and very good drinks. Family friendly. Travel tip: bring a small sketch book to capture ideas or inspiration from your travel. Write down food you like, ingredients or even a recipe. Names of people you meet. Ideas that come up. When you get back home, this will help bring back the feeling of connection to other places and cultures.](https://images.trvl-media.com/place/6177/49a27cc9-afb1-4ec9-b3e0-ba6347c0d58e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Ropa Beach 49 min drive \- 44.7 km - Manzanillo Beach 5 min walk \- 0.5 km - Majahua Point 10 min walk \- 0.9 km - Troncones Point 12 min walk \- 1.0 km ### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) 48 min drive ### Restaurants - Present Moment Retreat 3 min drive - Marejada Surf Spot 14 min drive - Restaurant Siete Mares 4 min drive - Mi Jardin - Troncones 17 min walk - cafe pacifico 3 min drive ## About this property ### Tronco Bay Inn Property highlights Tronco Bay Inn provides amenities like a restaurant and a bar. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Enjoy onsite activities like kayaking and windsurfing. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Free self parking - Cooked-to-order breakfast (surcharge), coffee/tea in the lobby, and smoke-free premises - A 24-hour front desk and wedding services Room features All guestrooms at Tronco Bay Inn have amenities such as free WiFi. More conveniences in all rooms include: - Rainfall showers and free toiletries - Balconies or patios and daily housekeeping ## Similar properties ![Verde Queen Suite | View from room](https://images.trvl-media.com/lodging/79000000/78250000/78240700/78240610/ef429279.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tres Mujeres Hotel and Yoga Retreat Troncones - On private beach - Pool - Breakfast included - Spa 9.6 Exceptional 54 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=78240610&PinnedHotelID=78240610&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/bfc1f314.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - Spa - All-inclusive 8.6 Excellent 1,633 reviews CA $172 CA $210 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/12000000/11860000/11855100/11855083/48b71f8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Inn at Manzanillo Bay Troncones - Pool - Spa - Pet friendly - Parking included 9.4 Exceptional 55 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=11855083&PinnedHotelID=11855083&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/42000000/41900000/41892900/41892883/4b8e805b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Troncones Point Hostel Troncones - Pet friendly - Parking included - Free WiFi - Restaurant 10 Exceptional 13 reviews CA $167 CA $200 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=41892883&PinnedHotelID=41892883&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112900000/112897000/112896912/7c577a6d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Saint George Troncones - Pool - Spa - Parking included - Free WiFi 10 Exceptional 3 reviews CA $319 CA $383 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=112896912&PinnedHotelID=112896912&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/110000000/109900000/109890900/109890801/63025f5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL CASA VERDE Troncones - Parking included - Free WiFi - Kitchen 7.6 Good 8 reviews CA $51 CA $62 total includes taxes & fees Mar 12 - Mar 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=109890801&PinnedHotelID=109890801&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/107000000/106790000/106783200/106783179/17dd564a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Feliz Troncones Troncones - Pool - Free WiFi 6.0 1 review CA $204 CA $245 total includes taxes & fees Feb 26 - Feb 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=106783179&PinnedHotelID=106783179&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/6000000/5390000/5383500/5383438/c6d4a73a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Azul Ixtapa Grand Resort Spa and Convention Center Ixtapa - Pool - All-inclusive - Spa - Pet friendly 8.6 Excellent 1,010 reviews CA $420 CA $511 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=5383438&PinnedHotelID=5383438&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:30 AM to 10:30 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/70000/64100/64050/abada5db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalina Beach Resort Playa La Ropa - On private beach - Pool - Spa - Pet friendly 7.8 Good 421 reviews CA $207 CA $249 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=64050&PinnedHotelID=64050&HadPinnedHotel=true®ionId=-1&adults=2) ![Comfort Villa](https://images.trvl-media.com/lodging/106000000/105720000/105710100/105710043/210e1faa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El MURO MAJAHUA RETREAT CENTER Troncones - Pool - Parking included - Free WiFi - Breakfast available 8.6 Excellent 11 reviews CA $110 CA $133 total includes taxes & fees Mar 28 - Mar 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=105710043&PinnedHotelID=105710043&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=15980401&PinnedHotelID=15980401&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15980401,78240610,576421,11855083,41892883) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 350 to 400 for adults and MXN 150 to 250 for children - A restaurant - Coffee and tea in common areas ### Things to do - Kayaking - Outdoor pool - Windsurfing ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) - Wedding services ### Outdoors - Beach loungers - On the beach - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 floors - 6 buildings - Built in 2006 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Limited room service ### More - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions The property charges 5 percent for credit card payments Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 350 to 400 for adults, and MXN 150 to 250 for children - Credit card charges are subject to a surcharge of 5 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Tronco Bay Inn Troncones Troncones Tronco Bay Inn Hotel Hotel Tronco Bay Inn Tronco Bay Inn Troncones Tronco Bay Inn Resort Troncones Tronco Bay Inn Hotel Tronco Bay Inn Troncones Tronco Bay Inn Hotel Troncones ## Frequently asked questions ### Does Tronco Bay Inn have a pool? ### How much does it cost to stay at Tronco Bay Inn? ### Is Tronco Bay Inn pet-friendly? ### How much is parking? ### What time is check-in at Tronco Bay Inn? ### What time is check-out at Tronco Bay Inn? ### Where is Tronco Bay Inn located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tronco Bay Inn Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.6 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 10 8 - Good 14 6 - Okay 12 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### Shannon Jan 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet and quaint. We loved the atmosphere and staff. We will be back! ##### Shannon Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Jane Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Living the life with 4 girlfriends! Very comfortable and convenient. The staff was very accommodating. We had a beautiful view of the pool and ocean from our amply furnished patio. The beach there on Manzanillo Bay is beautiful and the water is clear and warm. Paradise! The restaurant Is right there and the food and drinks are good. ![](https://a.travel-assets.com/ugc/hotel-reviews/AB9A83D94E04E0C6573B8841B049979F4F5193C51740439353913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jane Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Donald Jan 21, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good times! The people that work at this place are awesome! The rooms are large and right on Manzanillo Bay about a mile from the "town center". Wi-fi and cell service are spotty everywhere, so don't expect to stream movies or anything. Then again if you're vacationing in this area, you should be planning to enjoy an "unplugged" adventure. Good times! ##### Donald ### 4/10 Poor #### sharon Mar 22, 2022 Disliked: Staff & service, property conditions & facilities There are many better choices for places to stay in Troncones where the staff and management care about the wellbeing of the guests and the upkeep of the property. Regrettably, our toilet did not flush, the shower curtain fell continously off the wall, the bed was broken and semi collapsed when we sat on it, there were only 8 beach lounge chairs so we could not ever relax and enjoy the view, the foot wash was not filled dragging sand into our room, people who were not guests were welcomed to the pool, bar and restaurant making for an extra overcrowded chaos, parking was crazy, the staff break area was next to our room and they talked loudly and played music at night. ##### sharon Stayed 2 nights in Mar 2022 ### 10/10 Excellent #### Alejandro García Mar 22, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente lugar, siempre es un gusto poder regresar. ##### Alejandro García Stayed 3 nights in Mar 2022 ### 8/10 Good #### Ricardo Aug 31, 2021 Liked: Cleanliness, staff & service, room comfort Sencillo y tranquilo no internet ##### Ricardo Stayed 1 night in Aug 2021 ### 8/10 Good #### Verified traveller Mar 3, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gusto la ubicación y las habitaciones no me gusto, tanto el servicio y el estacionamiento muy pequeño ##### Verified traveller Stayed 2 nights in Feb 2021 ### 8/10 Good #### JuanLlanderal, Uruapan Oct 26, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El estacionamiento es pequeño y no tiene rampa para discapacitado ##### JuanLlanderal Stayed 3 nights in Oct 2020 ### 10/10 Excellent #### Evangelina, Guanajuato Oct 25, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien excelente instalaciones el trato del personal súper..muy recomendado volveré a ir sin dudarlo ##### Evangelina Stayed 2 nights in Oct 2020 ### 8/10 Good #### Rubén Palomino Casas Jun 22, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Un lugar tranquilo. ##### Rubén Palomino Casas Stayed 2 nights in Jun 2020 ### 6/10 Okay #### Verified traveller Feb 14, 2019 Disliked: Staff & service good location but staff aeemed to be waiting for tips !! ##### Verified traveller Stayed 3 nights in Feb 2019 ### 10/10 Excellent #### karla Nov 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El personal.. muy amable, intalaciones lindas... El único pero fue una cama que había MUCHO ruido.. Al mínimo movimiento tronaba toda... Haaa y una mesa de playa estaba rota.. de milagro se mantenía... Aun así lo recomiendo mucho ##### karla Stayed 4 nights in Nov 2018 ### 8/10 Good #### Verified traveller Mar 20, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buen hotel, bonita playa Un buen hotel, sencillo, con servicio de restarurante y una playa agradable para nadar. Aceptan tarjeta y el personal es muy amable. Instalaciones adecuadas. Ambiente familiar. Comida muy rica. ##### Verified traveller Stayed 2 nights in Mar 2018 ### 8/10 Good #### Verified traveller Feb 23, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel. Quiet and private. We enjoyed our stay, friendly and accommodating staff. Clean restaurant and very comfortable room. ##### Verified traveller Stayed 2 nights in Feb 2018 ### 4/10 Poor #### jp, Toronto Feb 19, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Very run down This hotel is very run down although the location right on the beach is great that is about the only thing that I could say was fantastic The pool was dirty. The towels mismatched and old. Some days you would get the bottle water replenished. I ended up just buying my own. The internet was very bad. Used my data plan everyday. The staff did the best they could with the tools given. The absentee owner needs to spend some money. ##### jp Stayed 7 nights in Feb 2018 ### 8/10 Good #### Tricia Jan 12, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Fantastic spot. Outstanding staff. I wonderful spot, private little beach area excellent for swimming. The stuff are absolutely exceptional. Rooms are spacious and very clean. The bed was a bit firm for my back but otherwise really lovely room. Lovely balcony area. A few more lounge chairs on the beach would be great, perhaps a hammock or two. The pool was small but extremely refreshing and clean. Really lovely place to spend a few days. ##### Tricia Stayed 2 nights in Jan 2018 ### 8/10 Good #### Alejandro, Irapuato, Gto. Sep 18, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente servicio de todo su personal, las instalaciones aceptables, la comida deliciosa y a un precio aceptable. Lo recomiendo ampliamente para vacacionar en familia, en pareja o con los amigos. ##### Alejandro Stayed 3 nights in Sep 2017 ### 6/10 Okay #### Hector M Aug 12, 2017 Liked: Cleanliness Disliked: Staff & service #### Demasiado rustico El personal no tiene espiritu de servicio, dicen mentiras y no cumplen lo que dicen. Tardaron 3 días en reparar el agua caliente y la chapa de la puerta la terminé reparando yo ##### Hector M Stayed 3 nights in Aug 2017 ### 8/10 Good #### sara Aug 5, 2017 Liked: Staff & service, property conditions & facilities, room comfort #### más proactivas las encargadas Me gustó mucho el lugar.. hace falta que las encargadas de recepción se esmeren en su trabajo en general. Cuando llegué que ya eran las 5 de la tarde más o menos las mesas de la playa estaban sucias con platos y basura... Y la basura no la recogieron hasta el día siguiente ya tarde también. Hace falta que rastrillen la playa al menos la zona de los camastros. Hay mucha basurita del mismo mar pero también se debe recoger. ##### sara Stayed 2 nights in Jul 2017 ### 2/10 Terrible #### Alfonso, mexico city Jul 10, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### un desastre el peor hotel de todo troncones, precios desorbitados, personal poco profesional, sucio, no limpian las habitaciones... ##### Alfonso Stayed 2 nights in Jul 2017 ### 6/10 Okay #### Verified traveller May 24, 2017 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Would look elsewhere next time. It's a nice place but needs some work. Our ocean view wasn't ready so we were put in another room for one night. The exchange was free breakfasts for three days. That was fair. Our new room had an ac that didn't work and the shower head started leaking terribly and when I tried to adjust it, it shocked me! Can you imagine!?!? I told the help but no one seemed to care much or be concerned that I was probably lucky not to have been electrocuted as I was of course standing barefoot in water. That was Sunday and on Monday a worker installed a new head. Jesus and Marita are super as they Lee the place going. No complaints about the service. But considering the other offerings around this area I would not return. ##### Verified traveller ### 6/10 Okay #### Ellen Mar 22, 2017 Liked: Cleanliness #### Hermosa playa Nuestro cuarto estuvo bien, sin problemas. Sin embargo fuimos con amigos, y ellos tuvieron problemas en sus habitaciones (escurrimiento de agua un día y se quedaron sin agua otro día). Las ventanas (o las camas) no tienen mosquitero; eso es una gran desventaja cuando uno no quiere usar el aire acondicionado. ##### Ellen ### 6/10 Okay #### Alejandro , Morelia Michoacán Mar 13, 2017 Disliked: Cleanliness, staff & service, property conditions & facilities #### No lo recomiendo Es un Hotel con playa, lo cual es bueno, la señorita que es la encargada no tiene tacto para la atención al cliente, no está enterada que llegabas y en momento pensé que no iba a tener lugar, Te dan toallas muy deslavadas y si le pides otras, te dicen no tengo mas. Le pedí me pusiera en un cuarto arriba del mio, y me dijo que estaba ocupada, No se ocupó el cuarto en todo el fín de semana. En la habitación esta llena de Hormigas y el drenaje huele espantoso. El agua caliente sale a través de una regadera eléctrica, que en ocasiones funciona y otras no. AL ser una playa con muchas rocas es peligroso meterte al mar, ya que muchas de ellas no se ven, por lo tanto si eres amante del mar, no vayas en general a esta zona, hago el comentario porque lo que te queda es la arena y la alberca, aquí viene el inconveniente, Aun cuando le ponen químicos en la noche , el sistema de filtración no esta todo el tiempo funcionando, así que después de 4 horas de uso a las 12 pm, esa alberca esta toda turbia, llena de nata de protector solar y da asco meterse en ella. El servicio de los meseros es atento, pero no tienen idea de dar servicio como meseros. Pides Pan frances y tienes que recordarles que necesitas miel, etc. SInceramente el Hotel deja mucho que pedir y realmente no vale lo que te cobran. Quitando todo esto, el sitio es realmente para descansar, pero se necesita cambiar muchas cosas. ##### Alejandro ### 10/10 Excellent #### James Feb 4, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place to stay Will go back soon ##### James ### 6/10 Okay #### Verified traveller Nov 22, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort La habitación esta muy bien lo único malo es que no tiene agua caliente y no respetaron la reservación, el día de llegada nos alojaron en otro hotel y nos recibieron hasta el sig. 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