Trafalgar Vacation Packages

The property was very well maintained and clean. The room was clean and well kept. We had a group of 8 and there was plenty of room within our two bedroom suite. The pool was great and the kids had a great time within the 5 pools. Service was great and the staff were super nice.

When we finally open the door, it was late, we were tired, there was a terrible smell, but the lay out of the place looked nice. We went out to eat , when we came back and used the bathroom sink a strong smell of sure came out, also when we flushed the toile and the next morning when I shower a strong sure smell came out. The toilet run all night, the refrigerator was very hot. I called Landing to complained about it and said I was going to contact Expedia and ask to be relicated to a hotel for false advertising, they send maintenance around 10:30 am. Maintenance explained that those things happened when the unit is not in use continuasly. They flushed the water heater, fixed the toilet, try to fix the refrigerator, with no luck, they end up bringing another refrigerator. After a three hour ordeal they left and the smell wasn’t there any more. Beside that the place was lovely, great location, 2 great restaurant in walking distance, well light. The maintenance supervisor of the building complex was very profesional and apologetic.

Our unit need a lot of attention. The property has much more construction going on still - more that they explained when I called to check. Somehow we got checked in before we even arrived, which was concerning. The app for activities gives very little info and the employees don’t have any knowledge of them either- we couldn’t figure out where to go for our kayak excursion. The water sports employee that helped us when we finally found the area was AWESOME though- super nice and friendly and helpful and knowledge. I grew up going to Sanibel/Captiva so I’ve been a lot in 47 years. They are doing great at rebuilding on the islands, but South Seas needs some better management and still has a ways to go before construction will be complete.