Title: Fiesta Inn Ecatepec - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Fiesta Inn Ecatepec Hotel connected to a shopping center in Ecatepec de Morelos with free parking ## Photo gallery for Fiesta Inn Ecatepec ![Indoor pool - Fiesta Inn Ecatepec (Ecatepec de Morelos)](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/4203b319.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Fiesta Inn Ecatepec (Ecatepec de Morelos)](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/34439de8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk - Fiesta Inn Ecatepec (Ecatepec de Morelos)](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/aa832d20.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity - Fiesta Inn Ecatepec (Ecatepec de Morelos)](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/b9d62194.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, iron/ironing board, free cribs/infant beds, travel crib - Fiesta Inn Ecatepec (Ecatepec de Morelos)](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/87ebc5c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Centro Las Américas and Paseo Ventura, Fiesta Inn Ecatepec provides a coffee shop/cafe, a garden, and a bar. The on-site international cuisine restaurant, Cafe la Fiesta, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 7 - Jan. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 8 - Jan. 9](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1374005&PinnedHotelID=1374005&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Junior Suite ![Junior Suite | Room amenity](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/154087e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Premium bedding Deep soaking bathtub Hair dryer - 398 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/eeeca2cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 31 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Premium bedding Deep soaking bathtub Hair dryer - 323 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Double Room, 2 Double Beds ![Superior Double Room, 2 Double Beds](https://images.trvl-media.com/lodging/2000000/1380000/1374100/1374005/ce655fa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 2 Double Beds 9.2 Wonderful 25 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds Free cribs/infant beds LCD TV Premium bedding Deep soaking bathtub Hair dryer - 323 sq ft - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTlalnepantla-De-Baz-Hotels-Fiesta-Inn-Ecatepec.h1374005.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTlalnepantla-De-Baz-Hotels-Fiesta-Inn-Ecatepec.h1374005.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.58281%2C-99.02463&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=dBQcDWzDWlrrMCINLq7lZQfi0rQ=) Av 1 De Mayo Esq Av Central, Col. Conjunto Urbano Las Americas, Ecatepec de Morelos, MEX, 54700 #### What's nearby - Centro Las Américas \- 1 min walk \- 0.1 km - Paseo Ventura \- 7 min walk \- 0.6 km - Apipilpark \- 19 min walk \- 1.6 km - Casa de Morelos \- 1 min drive \- 2.7 km - Zócalo \- 30 min drive \- 27.5 km #### Getting around - Ciudad Azteca Station - 7 min drive - Mexico City Buenavista Station - 19 min drive - Benito Juarez International Airport (MEX) - 19 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Hooters Ecatepec - ‬5 min walk - ‪Chili's Grill & Bar - ‬2 min walk - ‪Los Bisquets Bisquets Obregón - ‬5 min walk - ‪Carl's Jr. - ‬8 min walk ## About this property ### Fiesta Inn Ecatepec Hotel near Centro Las Américas Located close to Paseo Ventura and Casa de Morelos, Fiesta Inn Ecatepec provides a coffee shop/cafe, a garden, and a bar. The on-site international cuisine restaurant, Cafe la Fiesta, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center. You'll also enjoy perks such as: - An indoor pool - Free self parking - Buffet breakfast (surcharge), an electric car charging station, and express check-out - Express check-in, smoke-free premises, and a reception hall - Guest reviews say great things about the helpful staff Room features All 143 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. More amenities include: - Free infant beds, free extra beds, and travel cribs - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with deep soaking tubs and free toiletries - LCD TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Grand Loft | Living area](https://images.trvl-media.com/lodging/118000000/117690000/117680600/117680527/258bf756.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lofts by Verticca Ojo de Agua - Washer - Parking included - Free WiFi - 24/7 front desk 8.2 Very good 13 reviews CA $98 CA $117 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=117680527&PinnedHotelID=117680527&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Double Room](https://images.trvl-media.com/lodging/73000000/72610000/72603700/72603605/74838bfa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Coacalco Coacalco de Berriozábal - Parking included - Free WiFi - 24/7 front desk 7.6 Good 69 reviews CA $37 CA $45 total includes taxes & fees Jan 11 - Jan 12 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=72603605&PinnedHotelID=72603605&HadPinnedHotel=true®ionId=-1&adults=2) ![Elevator](https://images.trvl-media.com/lodging/120000000/119220000/119215300/119215282/0f7fca50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ecatepec Ecatepec de Morelos - Free WiFi - Restaurant - Bar - Housekeeping 7.0 Good 2 reviews CA $74 CA $88 total includes taxes & fees Jan 17 - Jan 18 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=119215282&PinnedHotelID=119215282&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/80000/79100/79057/524ec617.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Express Perinorte Tultitlan - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 470 reviews CA $102 CA $123 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=79057&PinnedHotelID=79057&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/120000000/119110000/119103100/119103030/c8d8a88f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Cabaña Hotel Teotihuacan - Parking included - Free WiFi - Restaurant - Laundry CA $77 CA $92 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=119103030&PinnedHotelID=119103030&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/101000000/100220000/100219800/100219733/43a2420b_edited_ea9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel & Villas Gran Vía, Tultitlán Tultitlan - Breakfast included - Parking included - Free WiFi - Housekeeping 7.4 Good 25 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=100219733&PinnedHotelID=100219733&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1160000/1152300/1152268/24231905.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Cuautitlan Cuautitlan Izcalli - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 377 reviews CA $118 CA $141 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=1152268&PinnedHotelID=1152268&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1330000/1328800/1328750/d5f0fcaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Mexico Perinorte Cuautitlan Izcalli - Pet friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 1,000 reviews CA $62 CA $75 total includes taxes & fees Feb 2 - Feb 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1328750&PinnedHotelID=1328750&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/920000/918600/918580/b7a2e959.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Ciudad de Mexico Perinorte Tlalnepantla de Baz - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 338 reviews CA $67 CA $80 total includes taxes & fees Jan 9 - Jan 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=918580&PinnedHotelID=918580&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/37000000/37000000/36999700/36999661/ddddd9ec.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vía la Villa Gustavo A. Madero - Free WiFi - Housekeeping - 24/7 front desk 8.0 Very good 352 reviews CA $67 CA $80 total includes taxes & fees Jan 8 - Jan 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=36999661&PinnedHotelID=36999661&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free secured, uncovered self parking on site - Limited onsite self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 319 to 319 for adults and MXN 179 to 179 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - Cafe la Fiesta ### Things to do - Gym - Indoor pool - TV in common areas ### Family friendly - Free rollaway/extra bed - In-room crib - Indoor pool - Travel crib ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - 24-hour business center - Computer station - Coworking space ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 1 building - 6 floors - At least 80% lighting from LEDs - Banquet hall - Communal living room - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reception hall - Reusable cups - Smoking not allowed - Vegan dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Free crib - Free rollaway/extra bed - Premium bedding ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Free bottled water ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 319 to 319 for adults, and MXN 179 to 179 for children - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector ### We should mention Pool access available from 8:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Fiesta Ecatepec Fiesta Ecatepec Ecatepec de Morelos Fiesta Inn Ecatepec Fiesta Inn Ecatepec Ecatepec de Morelos Fiesta Inn Ecatepec Hotel Fiesta Inn Ecatepec Ecatepec de Morelos Fiesta Inn Ecatepec Hotel Ecatepec de Morelos ## Frequently asked questions ### Does Fiesta Inn Ecatepec have a pool? ### How much does it cost to stay at Fiesta Inn Ecatepec? ### Is Fiesta Inn Ecatepec pet-friendly? ### How much is parking? ### What time is check-in at Fiesta Inn Ecatepec? ### What time is check-out at Fiesta Inn Ecatepec? ### Where is Fiesta Inn Ecatepec located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Fiesta Inn Ecatepec Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.6 Location ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 518 8 - Good 207 6 - Okay 68 4 - Poor 38 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Noe Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing. It was my second time staying with them but in a different location and it didn’t disappoint. The staff were amazing and the location was great with anything you needed within walking distance. ##### Noe Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Juan Mar 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location ##### Juan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Andres May 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walking distance from shopping areas and transportation ##### Andres Stayed 2 nights in May 2025 ### 8/10 Good #### Rogelio Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel itself is nice, the location is great and the staff were very friendly. Nonetheless, we brought food with us hoping we could heat it up but unfortunately, there was no microwave or mini fridge in the room. We asked the front desk ladies to allow us to use a microwave and they sent us to the hotel restaurant. I waited a long time in the restaurant’s lobby but no one ever acknowledged me or came to help me so I left. Also, I was given a validated ticket to leave the parking garage in the morning but it did not work causing us a delay and we almost miss our flight. I wanted to pay but it meant to go back to the mall or the hotel and we didn’t have time. The security person lifted up the pole far enough we were able to exit the parking garage. We were just happy we made it to airport and caught our flight. ##### Rogelio Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Yandi Mar 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like it is a peaceful place and the service is pretty good ##### Yandi Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Laura Aug 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I like that it was in a shopping center with lots of necessities, Bank, Restaurants, Pharmacy, shopping ##### Laura Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Maria Oct 7, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was amazing at this location. Very friendly and professional, and they were able to answer any questions we had. Easy check in and check out process as well. We will definitely be back to this location whenever we come to the area for vacation. Highly recommend this hotel! ##### Maria Stayed 7 nights in Sep 2023 ### 8/10 Good #### randy Oct 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities decent hotel, Clean room. Super comfortable bed. The location is remote next to an old shopping mall which was completely closed at the time. The room was over the bar/restaurant downstairs and they had loud band playing until midnight. The price per night was pretty rich considering where it was. ##### randy Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Silvia Apr 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Ecstepec Fiesta Inn Ecatepec is the best hotel in the areas. Great location inside the luxury mall “Centro Las Américas” that offers guests shopping and dining options. Staff is ultra friendly and professional. Their command of English is excellent and they are ready to help, offering tips and advise only locals could give. Property has a great restaurant, plenty of parking space (open air) and rooms are super clean and well-kept. Special thanks to Liz. She made sure room was in top shape, changing linen and towels, and also making sure my daily bottle of drinking water was in the room. Spacious, quiet and with views of the area. Elevators, gym, swimming pool and all other amenities super clean and well-mantained ![View from room window](https://a.travel-assets.com/ugc/hotel-reviews/17bf392f-2f04-417b-be68-4b6bf7ee8e40-1745252414229.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Quiet and clean king-sized room](https://a.travel-assets.com/ugc/hotel-reviews/f08db3bc-d298-4db9-9d1c-3851f6f65a5a-1745252414238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 4 nights in Apr 2025 ### 6/10 Okay #### evert Dec 14, 2023 Liked: Staff & service Disliked: Property conditions & facilities Friendly staff. Hotel lobby nice. Rooms showed wear. Very little water pressure. Air conditioning/ heater did not work after maintenance tried to repair it 4 times. ##### evert Stayed 2 nights in Dec 2023 ### 6/10 Okay #### James Oct 3, 2023 Property was close to shopping and dining and close to an event we were attending. Rooms are dated and need upgrading. We were also charged for extra packets of coffee and bottles of water even when coffee maker in our room malfunctioned and ruined one packet of coffee ##### James Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ma. Socorro Dec 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place ##### Ma. Socorro Stayed 1 night in Dec 2025 ### 10/10 Excellent #### José luis Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente hotel ##### José luis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Arcelia Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Cozy ##### Arcelia Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Javier Jan 2, 2026 Liked: Cleanliness, staff & service Really low water pressure on the shower. Weird faucet operation . Heater room do not work also safe was unoperable . The only reason i book there was so I can take a nice shower after my day out . So it was frustrating have a shower with faulty faucets ,We book two rooms and both have the same problems. Faucets were loose we do not use any other facilities on the hotel. Parking is another story as is located inside of the mall. ##### Javier Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Carlos Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Carlos Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Rafael Arturo Jul 12, 2025 Todo excelente ##### Rafael Arturo Stayed 1 night in Jul 2025 ### 6/10 Okay #### Maria Sep 17, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No comments ##### Maria Stayed 2 nights in Sep 2025 ### 4/10 Poor #### maria Sep 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Poor customer service, bathroom, dirty ##### maria Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Josue Ignacio Sep 28, 2025 Disliked: Cleanliness, property conditions & facilities I had stay in this hotel many times whit no issues but this last stay was terrible there was bed bugs on my room I stay at the room 215 and I got bitten so many times by those things and I only stay one night I will advice you to check your bed before you get on it ##### Josue Ignacio Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Josue Ignacio Sep 25, 2025 Disliked: Cleanliness, property conditions & facilities I stay at the room 215 for one night and the room had bed bugs I got bitten by them and I had to take all my cloths to the laundry to get them clean and bug free I stay at this hotel several times with no issues but this time I got really disappointed ##### Josue Ignacio Stayed 1 night in Sep 2025 ### 10/10 Excellent #### jose abraham Jul 5, 2025 Ex ##### jose abraham Stayed 2 nights in Jun 2025 ### 8/10 Good #### Mauricio May 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very good ##### Mauricio Stayed 1 night in May 2025 ### 10/10 Excellent #### Andy Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, bad neiborhood ##### Andy Stayed 3 nights in Jan 2025 ### 8/10 Good #### Omar Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tod ##### Omar Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Grand Sirenis Riviera Maya Resort & Spa - 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