"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House).
Some of the food was poor, but again on raising this, staff dealt with it.
On balance, we feel the staff did what they could to manage our concerns."
"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...
"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."
"Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect"
"Lovely friendly staff, always remembering that I stayed before. We get the room we have requested.
We order a vegetarian roast which is outstanding, food delicious and hot.
Plenty of parking.
Depending where the room is you can hear the traffic going past in the evening & mornings but overall alovely stay.
That's why we keep going back and also you have a choice of breakfast part of the deal."
"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"
"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated.
As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room.
Although better, the room did not...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.