Tepacap Adventure Park Tours and Activities

We had a 3 night stay but Expedia moved us out to another hotel for the last night. Thankful I booked through Expedia. There was no air conditioning in the room (38C weather) and the staff was not truthful in fixing the issue. Kept saying to wait and that someone was called to repair it then that it was repaired. It never was. The room also had a large window into the shower area and since we were there with our teenage grandson, it was extremely uncomfortable to take a shower. We did search for a "button" to darken or cover this window but did not find anything. The Wifi only worked if we were sitting at the desk in the corner. Our stay there was not pleasant.

Staff could not have been more frienfly and helpful, walked out bag to the bearvr parking that they reserved for us and offered to bring us anything we needed at any time.