4/10 Poor
Edmund
Nov 1, 2023
Disliked: Staff & service, room comfort
Poor attitude to the Management of the B&B.
Gate buzzer was answered on arrival. Basic information given. First problem was the TV did not work, this was fixed. Second the plug on the kettle would not go into the socket. The management was called and he came down and with great force managed to plug the kettle in. We left it plugged in for our 3 day stay. The plug on the fridge did not fit the socket as it was not a compatible socket. The remote would not work to turn the TV off the first night. We called the hotel number on the card with no reply. We called the emergency number and also no reply. We used the bed cover on the single bed to cover the TV so that we could sleep. No towel rails in bathroom to hang up towels. They were just draped over the shower door frame by the cleaning staff. Not answering the Emergency Phone number is inexcusable. I can not recommend this hotel.
Edmund
Stayed 3 nights in Oct 2023