Title: Pacific Star Resort and Spa - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Pacific Star Resort and Spa Luxury hotel on the beach, with outdoor pool ![Property grounds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/0a03c7e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/769e504a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/41eed097.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/a1740666.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/08dd00a5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Pacific Star Resort and Spa offers a white sand beach with sun loungers, poolside bar, Chandan Spa massages, gym, free WiFi, multilingual staff, and luggage storage. 7.0 Good ## Popular amenities - Bar - Breakfast available - Pool - Spa - Gym - Room service ## Room options ### Check availability for these dates Tonight [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=522824&PinnedHotelID=522824&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 14 of 14 rooms ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/61ad70cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Room with 2 Twin Beds (Hollywood Setup) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/dc79ba40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Room with 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/61ad70cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Room with 2 Twin Beds (Hollywood Setup) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/dc79ba40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Room with 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/9a37d2b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Ocean View with 2 Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Refrigerator TV Private bathroom - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Club Level Ocean View with 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/6318a18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Ocean View with 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Refrigerator TV Private bathroom - 344 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Ocean Front Suite with Club Access and King Bed](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/406e977c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Suite with Club Access and King Bed ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Bathrobes Private bathroom - 484 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Deluxe Ocean Front Suite with Club Access and 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/13857b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean Front Suite with Club Access and 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 797 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![Executive Suite with Club Access and 2 Double Beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/9ed7f593.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite with Club Access and 2 Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Refrigerator TV Bathrobes - 592 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Presidential Suite with Club Access and 1 King Bed](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/c031206c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite with Club Access and 1 King Bed ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Refrigerator TV Bathrobes - 1033 sq ft - Ocean view - Sleeps 4 - 1 King Bed ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/50cc26bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Room with 2 Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/50cc26bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Room with 2 Double Beds ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 344 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/61ad70cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Ocean View with 2 Twin Beds ### Highlights Balcony Air conditioning Connecting rooms available Club Lounge Free cribs/infant beds Refrigerator TV Private bathroom - 344 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![TV](https://images.trvl-media.com/lodging/1000000/530000/522900/522824/f7b195e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean Front Suite with Club Access and 2 Twin Beds (Hollywood Setup) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Refrigerator TV Private bathroom Shower/tub combination - 797 sq ft - Ocean view - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTamuning-Hotels-Pacific-Star-Resort-And-Spa.h522824.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTamuning-Hotels-Pacific-Star-Resort-And-Spa.h522824.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.50307%2C144.79538&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lK4bDgq6tbqi0ONb-R84DgdMBJk=) 627b Pale San Vitores Road, Tumon, Tamuning, 96913 #### What's nearby - Matapang Beach Park - 8 min walk - 0.7 km - Ypao Beach Park - 8 min walk - 0.8 km - Tumon Sands Plaza - 18 min walk - 1.6 km - Tumon Beach - 18 min walk - 1.6 km - T Galleria by DFS - 2 min drive - 1.9 km #### Getting around - Barrigada - A.B. Won Pat International Airport (GUM) - 8 min drive #### Restaurants - ‪Café Gudcha Coffee And Tea - ‬5 min walk - ‪Meskla Dos - ‬6 min walk - ‪Haagen Dazs - ‬6 min walk - ‪Proa Restaurant - ‬9 min walk - ‪Jamaican Grill - ‬2 min walk ## About this property ### Pacific Star Resort and Spa Luxury hotel near Tumon Beach Consider a stay at Pacific Star Resort and Spa and take advantage of a poolside bar, a garden, and dry cleaning/laundry services. With amenities like a beachfront location and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in a massage at Chandan Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Additional perks include: - An outdoor pool - Free self parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk, and 9 meeting rooms - Massage treatment rooms, a porter/bellhop, and a water dispenser Room features All 367 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes. Other amenities include: - Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge) - Bathrooms with shower/tub combinations and free toiletries - TVs with cable channels - Balconies, refrigerators, and on-request microwaves ## Similar properties ![Beach/ocean view](https://images.trvl-media.com/lodging/1000000/10000/3400/3369/4968ca95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Guam Tumon - Pool - Spa - Kids pool - Waterslide 8.4 Very good 1,006 reviews CA $230 CA $255 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3369&PinnedHotelID=3369&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/7000000/6190000/6184000/6183953/080231c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guam Plaza Resort Tumon - Pool - Kids pool - Parking included - Free WiFi 8.4 Very good 1,565 reviews CA $147 CA $164 total includes taxes & fees Nov 28 - Nov 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=6183953&PinnedHotelID=6183953&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/70000000/69410000/69403100/69403005/74e8ffd6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Tsubaki Tower Tumon - 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Pool - Parking included - Free WiFi - Restaurant 8.2 Very good 1,366 reviews CA $192 CA $213 total includes taxes & fees Nov 25 - Nov 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=4537700&PinnedHotelID=4537700&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/1000000/480000/472800/472742/2a141e96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Plaza Hotel Tumon - Pool - Spa - Parking included - Free WiFi 6.8 808 reviews CA $103 CA $115 total includes taxes & fees Dec 22 - Dec 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=472742&PinnedHotelID=472742&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/980000/976500/976477/94983984.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bayview Hotel Guam Tumon - Pool - Pet-friendly - Free WiFi - Restaurant 7.2 Good 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=976477&PinnedHotelID=976477&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: WiFi (surcharge) ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 25 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Manhattan Steakhouse - Pool Bar ### Things to do - Full-service spa - Gym - Outdoor pool - Sauna ### Family friendly - Crib (surcharge) - In-room refrigerator - Laundry facilities - Microwave on request - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 5,516 square feet of conference space - 9 meeting rooms ### Outdoors - Beach loungers - Garden - On the beach ### Full-service spa - 8 treatment rooms - Couples treatment rooms - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 19 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave on request - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 35.0 per day Cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person - Cribs (infant beds) are available for an additional fee - Rollaway bed fee: USD 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash ### We should mention Pool access available from 10:00 AM to 8:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property ### Property is also known as Guam Marriott Guam Marriott Resort Marriott Guam Marriott Guam Resort Marriott Resort Guam Pacific Star Resort Tamuning Pacific Star Resort Pacific Star Tamuning Pacific Star And Spa Tamuning Pacific Star Resort and Spa Hotel Pacific Star Resort and Spa Tamuning Pacific Star Resort and Spa Hotel Tamuning ## Frequently asked questions ### Does Pacific Star Resort and Spa have a pool? > Yes, this property has an outdoor pool. Pool access is from 10:00 AM–8:00 PM. ### Is Pacific Star Resort and Spa pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Pacific Star Resort and Spa? > Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours. ### What time is check-out at Pacific Star Resort and Spa? > Check-out is at noon. ### Where is Pacific Star Resort and Spa located? > Located in Tumon, this beachfront hotel is in the entertainment district and within 1 mi (2 km) of Tagada Guam Amusement Park and Tumon Beach. Ypao Beach Park and Matapang Beach Park are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Pacific Star Resort and Spa Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.4 Cleanliness ### 8.0 Location ### 7.4 Staff & service ### 4.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 173 8 - Good 380 6 - Okay 247 4 - Poor 133 2 - Terrible 66 ### 6/10 Okay #### Verified traveller Jul 14, 2021 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities I have stayed at this hotel in the past, and the amenities were great. They said that because of covid-19, everything was closed. The restaurants, the spa, the pool, the bars, the gym, the concierge, even some of the entrances to the hotel were all closed. Other hotels seemed to be open and operational. I really wish that they had found a way to make it work. This hotel has a lot of potential, but with everything being closed, I found out hard to overlook the old and aging property. The elevators almost got stuck a few times. The air conditioning could not keep up in the middle of the day. On high cool, our room was up to 77 even with an extra fan from the front desk. ##### Verified traveller Stayed 10 nights in Jul 2021 ### 2/10 Terrible #### NadiA Jun 14, 2021 Disliked: Property conditions & facilities, room comfort #### Hot, no power for several nights, run down We have stayed at this hotel many many times, as we travel to Guam for business very frequently. It's getting a little older, but was still a nice hotel until this last trip. The power went out on 3 different occasions during the 10 night stay, effectively locking us out of our rooms until 2 - 4 am on all 3 nights power was out. Additionally, the AC units were not working, and the rooms were incredibly hot, with no air circulation. All the guests were on the 16th floor, and all other floors blocked off (not sure if this was due to Covid or not.) The pool is also closed due to Covid, which is understandable, but frustrating due to the heat. The hotel is getting very run down and definitely needs to make some drastic improvements soon! ##### NadiA Stayed 7 nights in Jun 2021 ### 4/10 Poor #### Verified traveller Jun 13, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property and service has deteriorated beyond belief.. it used to be a decent place to stay.. no longer there.. ##### Verified traveller Stayed 6 nights in Jun 2021 ### 6/10 Okay #### In sook Mar 14, 2020 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness #### .. 룸은 눅눅하고 곰팡이냄새가 많이나서 별로였는데..위치나 뷰...바다 근접성은 좋고, 시설도 나름 좋아요(라운드리 등) 베란다 문도 열려서 발코니 나갈수있었고 로비가 젤 시원하고 쾌적하고 좋았어요~^--^ 하지만 룸 냄새는 별로입니다. (바닥이 카페트라...) ##### In sook Stayed 1 night in Mar 2020 ### 6/10 Okay #### Verified traveller Feb 5, 2020 Liked: Staff & service Disliked: Cleanliness お風呂が古い、錆や汚れが目立つ。 水が止まらない。 気候のせいなのか、カーペットが常に湿っている。 ##### Verified traveller Stayed 4 nights in Jan 2020 ### 2/10 Terrible #### Verified traveller Jan 30, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Roaches!! We had 3 roaches in the room. One on the wall, one and the bed and one on the other bed. They crawled up on my arm while I was sleeping and I had to call the front desk to change the room at 4am in the morning. Security box was broken and even though I asked to fix it, they didn’t do anything about it. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 8/10 Good #### suman Jan 29, 2020 Liked: Staff & service #### 가성비 최고! 직원들은 친절하며 숙소는 가성비는 뛰어납니다.2가족이 잘 머무르다 왔습니다. ##### suman Stayed 3 nights in Oct 2019 ### 6/10 Okay #### Joanna Jan 29, 2020 Liked: Staff & service The service was outstanding. The people we encountered were extremely friendly. However, the resort needs some help. The AC was mediocre at best. Which created a huge humidity problem. The carpet felt almost damp when you stepped on it barefoot and the tile in the bathroom was actually wet with humidity. The room rarely got below 80 degrees F. Which made it difficult to sleep. To be fair I didn’t report it until the last day. But it was not addressed to my knowledge. The room Smelled stale and moldy as the days went on. With a little TLC this resort could be outstanding. But in this shape definitely not worth the price! ##### Joanna Stayed 4 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 26, 2020 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities The view was amazing... my kids were happy to be spending the weekend at the hotel. Unfortunately, we checked in @ 3:00pm & checked out at 12:am the following morning. The room was dusty, the carpets felts weird & the AC wasn’t working. We assumed that the room would’ve gotten cold by the evening and tried to remain optimistic about the room.We called front desk around 11:00 pm and was only informed that there was a problem with the AC for the entire building. Thank you to the staff for understanding. I Hope next time around the conditions will improve. ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### jinwoo Jan 23, 2020 시설이 오래되었습니다 해변과 수영장이 연결 되어 좋았습니다 무난한 숙소입니다 ##### jinwoo Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### JONGBAE Jan 22, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 가성비 제로 더러운 일본인 소유의 호텔 40년이 넘은 호텔ㆍ녹슬고ㆍ더운물도 잘 안나오고 ㆍ수리가 전무한 호텔ㆍ10만원 짜리 만도 못한 호텔ㆍㅎㅎ ##### JONGBAE Stayed 4 nights in Dec 2019 ### 8/10 Good #### Verified traveller Jan 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 룸컨디션은 생각보다 무난했습니다. 풀장은 하나지만 해변이 좋아서 만족했고 장비대여도 쉽고 해변만 관리하는 직원분들이 있어서 좋았습니다. 복잡하지 않고 프라이빗하게 즐기기에 최상입니다. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 6/10 Okay #### Verified traveller Jan 17, 2020 Disliked: Amenities, property conditions & facilities 뷰와 바다는 만족하지만 룸상태는 기대안하시는게 좋을거예요. 바다뷰만 보고 간다면 그건 괜찮을듯 해요 ##### Verified traveller Stayed 6 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 17, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 以前も利用したが、静かな感じで良かった。街から少し離れているが、レンタカーが有れば問題無い。 名前は、以前のマリオットの方が聞こえが良さそうかな？ ##### Verified traveller Stayed 3 nights in Jan 2020 ### 4/10 Poor #### Verified traveller Jan 13, 2020 Disliked: Cleanliness, property conditions & facilities #### Nope This whole hotel needs a reno. The rooms are so old and dated. The worst was the dirty and smelly carpet. There was not one place in the room that didn't look delapatated and in need of repair, from the cocking om the shower, old furniture, stainijg, etc. We won't stay here again. It literally felt like staying at some highway inn motel. ##### Verified traveller Stayed 1 night in Dec 2019 ### 2/10 Terrible #### Verified traveller Jan 12, 2020 Disliked: Staff & service, amenities, property conditions & facilities スタッフの数が少ない。コンビニがない。チェックインの1時間前にエクスペディアで予約したのに、予約の確認が取れなくてチェックインに時間が掛かった。 ##### Verified traveller Stayed 1 night in Jan 2020 ### 8/10 Good #### SEULGI Jan 9, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 3박4일 커플여행 중 2박 머무른후기 아무래도 괌의 모든 숙박시설이 오래됬다보니 이쁘다거나 세련됐다는 느낌은 없었다. 오션뷰였는데, 낮은층이라 수영장에 가려 바다까지는 거의 안보였다. 가격대비 기대했던 크기도아니었다. 생각보다 아담했지만 KBS글로벌 채널이 나오는 TV, 냉장고, 침대,물,타월은 다 있어서 깔끔했다. 다만 슬리퍼가 없어서 맨발로 다닐수가 없어 여분의 신발을 신었는데, 개인용 슬리퍼 신고가기를 추천한다. 직원분들 모두 친절하고 에어컨이 딱 선선하게 틀어져있어서 덥지도 춥지도 않게 잘지냈다. 특히나 수영장 이용이 가능해서 이틀 연속 수영장에서 재밋게놀았다. 프라이빗 비치는 가보지는 못했지만 그냥 에메랄드빛이라 멀리서봐도 이쁘다는거! 주차장을 지나서 나가면 식당가도 있고, 편의점ABC마트도 도보5분거리에있다. 무려 한국인 운영ABC마트이다. 조식도 가격이 조금 비싸긴하지만 깔끔하고 맛있었습니다. 특히 식당 뷰가 오션뷰라서 아침먹다가 쌍무지개봤어요! 피에스타에 하루머무르면서 먹은 조식보다 퍼시픽이 더 좋았습니다. ##### SEULGI Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Jung min Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 가족여행으로 적당합니다. 수영장과 해변이 연결되어있어서 매우 좋아요 ##### Jung min Stayed 4 nights in Dec 2019 ### 8/10 Good #### YOUNGHWAN Jan 8, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### 퍼시픽 스타 리조트 & 스파 경험담 호텔 위치는 투몬비치와 연결되어 있어 좋았습니다. 근데 내부 시설이 조금 노후되어 있네요. 유지보수가 필요해보입니다. ##### YOUNGHWAN Stayed 2 nights in Jan 2020 ### 2/10 Terrible #### ERIタン Jan 6, 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 最悪でした！不衛生で。 ##### ERIタン Stayed 4 nights in Jan 2020 ### 8/10 Good #### Verified traveller Jan 5, 2020 Liked: Staff & service, amenities Disliked: Property conditions & facilities スタッフの対応がとても良く気持ち良く滞在できました。ホテルは古いので、なんだかなぁと思う点は多々ありましたが、グアムのホテル全般が古いので その点はどこに滞在しても同じようなのかなと思いました。（新しいホテルや全面改修したホテル以外） ただ、ここのホテルはスタッフの明るさや優しさで補われていると思います。 カウントダウン花火を部屋から観ることが出来て最高でした。 反対側の部屋からだと見えないかもしれません。 ##### Verified traveller Stayed 4 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Jan 3, 2020 Disliked: Property conditions & facilities #### 送迎は期待しない方がいい 送迎付きの部屋を予約し、念のためにHotelにも送迎があることを確認していたが、迎えの依頼をしても全く返事がなかった。webサイトからもしましたが無理でした。 口コミで「迎えがこなかった」とあったが、夜便だったのかもしれない。そこは期待しない方がいいし、夜便は迎えなしと記載してほしい。 設備がかなり古いが、不潔ではなかった。 Hotelを満喫する人には向かない。 ##### Verified traveller Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Jan 2, 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities 立地は良いですが、シャワーの出力が弱かったり引き出しの取っ手が壊れてたり設備の老朽化が目立ちました。プライベートプールも他に比べて小さいのでここに泊まるなら隣のPIC(pacific island club)の方がいい笑 ##### Verified traveller Stayed 4 nights in Dec 2019 ### 10/10 Excellent #### azu Jan 1, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 混雑時にもかかわらず夕日が沈む景色の見える部屋に快く代えていただきました。 ##### azu Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Jan 1, 2020 Liked: Staff & service Disliked: Cleanliness, amenities スタッフの対応は優しいです。 ただ、施設の古さと清掃の雑さは海外の中でも悪い方かと…4人一室だったのですが、二人分の飲み物&シャンプー…日本から持って来てたので、何度も説明するのがめんどくさいので、諦めました。 次は違うホテルにします ##### Verified traveller Stayed 4 nights in Dec 2019 ## 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