Title: Lotte Hotel Guam - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lotte Hotel Guam Travelers savor ocean views over dinner at Lotte Hotel Guam, then follow with evening beach walks under a canopy of stars for the perfect island wind-down ## Photo gallery for Lotte Hotel Guam ![2 outdoor pools, cabanas (surcharge) - Lotte Hotel Guam (Tamuning)](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/4688be0b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2eb99e17-1e0c-4ba7-b41e-05a7dbf1e9f8-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![In-room safe, desk, iron/ironing board, free WiFi - Lotte Hotel Guam (Tamuning)](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/3d582813.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Lotte Hotel Guam (Tamuning)](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/472d1330.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub - Lotte Hotel Guam (Tamuning)](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/343cf483.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Perched on Tumon Beach, Lotte Hotel Guam offers an international buffet restaurant, beach cabanas, a poolside bar, and a lobby coffee spot. Enjoy free self-parking and high-speed WiFi for added convenience. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi - Restaurant VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=7038728&PinnedHotelID=7038728&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 11 of 11 rooms ### View all photos for Partial Ocean Premier with Kitchenette ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/69f520b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean Premier with Kitchenette ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Partial sea view - Sleeps 4 - 2 Twin Beds ### View all photos for Pool Access Club with Club Lounge Access ![Pool Access Club with Club Lounge Access](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/de266918.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool Access Club with Club Lounge Access ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Sleeps 4 - 2 Double Beds ### View all photos for Partial Ocean Deluxe ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/16faf4a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Partial Ocean Deluxe 8.0 Very good 2 reviews ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Partial ocean view - Sleeps 4 - 2 Twin Beds ### View all photos for Ocean Front Deluxe ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/a2634453.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Deluxe 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Ocean Front Club with Club Lounge Access ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/90853db8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Club with Club Lounge Access 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Premier Bunk Bed Room (No View) ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/81762d53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Bunk Bed Room (No View) ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Sleeps 4 - 2 Twin Beds and 1 Twin Bunk Bed ### View all photos for Pool Side Suite with Club Lounge Access ![View from room](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/8b24138f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool Side Suite with Club Lounge Access ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite 2 Bedroom with Kitchenette ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/3e31a580.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 2 Bedroom with Kitchenette ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Partial ocean view - Sleeps 6 - 1 King Bed and 2 Twin Beds ### View all photos for Bread Barbershop Pool Side Club with Club Lounge Access ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/af5a933c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bread Barbershop Pool Side Club with Club Lounge Access ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Deep soaking bathtub Bidet Bathrobes Separate bathtub and shower - Sleeps 4 - 1 King Bed ### View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/0e6351e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Deluxe ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub Bidet Bathrobes - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Club with Club Lounge Access ![In-room safe, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/8000000/7040000/7038800/7038728/51a11547.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### GOGO! GUAM X Japanese Only USD $60 coupon - Ocean Front Club with Club Lounge Access ### Highlights Balcony Air conditioning Refrigerator Flat-screen TV Separate bedroom Deep soaking bathtub Bidet Bathrobes - 1 bedroom - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTamuning-Hotels-Lotte-Hotel-Guam.h7038728.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTamuning-Hotels-Lotte-Hotel-Guam.h7038728.Hotel-Information) ## About the area Located in Tumon, a neighborhood in Tamuning, Lotte Hotel Guam is in a shopping district and on the beach. Two Lovers Point and Plaza de Espana are notable landmarks, and travelers looking to shop may want to visit Micronesia Mall and Guam Premier Outlets. Tumon Beach and Ypao Beach Park are two other places to visit that come recommended. [Visit our Tamuning travel guide](https://www.expedia.ca/Tamuning.dx8471) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C13.52017%2C144.80720&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ac2bZ6s9ZtW-NvHpLngf6qUyuwg=) 185 Gun Beach Road, Tamuning, 96913 ### What's nearby - Mandara Spa at Hotel Nikko Guam \- 7 min walk \- 0.6 km - T Galleria by DFS \- 8 min walk \- 0.7 km - Tarza Magical Adventure Zone and Water Park \- 8 min walk \- 0.8 km - Aquarium of Guam \- 10 min walk \- 0.9 km - Tumon Beach \- 3 min drive \- 1.9 km ### Getting around - Barrigada - A.B. Won Pat International Airport (GUM) - 11 min drive ### Restaurants - ‪Uomaru-Honten - ‬5 min walk - ‪Meskla Dos - ‬5 min walk - ‪Lina'la Club Lounge - ‬5 min walk - ‪Casa Oceano - ‬4 min walk - ‪Eggs'n Things - ‬6 min walk ## About this property ### Lotte Hotel Guam Luxury family-friendly hotel near Tumon Beach Located close to Micronesia Mall and Two Lovers Point, Lotte Hotel Guam provides a poolside bar, a grocery/convenience store, and a terrace. With amenities like a beachfront location and beach cabanas, this hotel is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. The on-site international cuisine buffet restaurant, La Seine, offers breakfast, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a playground. You'll also enjoy perks such as: - 2 outdoor pools and a children's pool, along with cabanas - Free self parking - Buffet breakfast (surcharge), a front-desk safe, and a porter/bellhop - Coffee/tea in the lobby, table tennis, and an elevator - Guest reviews say great things about the helpful staff Room features All 220 rooms offer comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes. More amenities include: - Deep soaking tubs, bidets, and hair dryers - Flat-screen TVs with premium channels - Balconies, refrigerators, and electric kettles ## Similar properties ![View from room](https://images.trvl-media.com/lodging/1000000/210000/200900/200841/a568f990.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Beach Resort Guam Tumon - Pool - Hot tub - Spa - Pet friendly 8.6 Excellent 1,142 reviews CA $325 CA $361 total includes taxes & fees Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=200841&PinnedHotelID=200841&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/3400/3369/9f1523a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nikko Guam Tumon - Pool - Spa - Kids pool - Waterslide 8.2 Very good 1,054 reviews CA $255 CA $283 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=3369&PinnedHotelID=3369&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/100/60/2ff739c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Guam Tumon - 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On private beach - Pool - Hot tub - Spa 8.0 Very good 1,000 reviews CA $279 CA $310 total includes taxes & fees Jan 24 - Jan 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=20811&PinnedHotelID=20811&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 33 for adults and USD 16.50 for children - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - La Seine ### Things to do - 2 hot tubs - 2 outdoor pools - 24-hour gym - Children's pool - Full-service spa - Playground - Table tennis ### Family friendly - 2 outdoor pools - Children's pool - Grocery/convenience store - In-room refrigerator - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - Computer station ### Outdoors - Beach cabanas (surcharge) - On the beach - On the waterfront - Pool cabanas (surcharge) - Terrace ### Full-service spa - Hot stone massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking ### More - 15 floors - 2 buildings - Banquet hall - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Hair dryer - Separate bathtub and shower - Shampoo - Soap - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 55.5 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 100.00 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 33 for adults and USD 16.50 for children - Rollaway bed fee: USD 55.5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Guam Lotte Guam Lotte Hotel Hotel Lotte Guam Lotte Guam Lotte Guam Hotel Lotte Hotel Guam Tamuning Lotte Guam Tamuning Lotte Hotels Resorts Guam Lotte Hotel Guam Hotel Lotte Hotel Guam Tamuning Lotte Hotel Guam Hotel Tamuning ## Frequently asked questions ### Does Lotte Hotel Guam have a pool? ### How much does it cost to stay at Lotte Hotel Guam? ### Is Lotte Hotel Guam pet-friendly? ### How much is parking? ### What time is check-in at Lotte Hotel Guam? ### What time is check-out at Lotte Hotel Guam? ### Where is Lotte Hotel Guam located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lotte Hotel Guam Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 527 8 - Good 281 6 - Okay 109 4 - Poor 42 2 - Terrible 39 ## Reviews ### 10/10 Excellent #### Tomer Oct 26, 2025 Liked: Cleanliness, staff & service, amenities The view of the pool and ocean was fantastic. The pool area is amazing. The room itself was a bit outdated, the door to the balcony was hard to open and the toilet had some problems ##### Tomer Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Brittney Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great breakfast and friendly staff! ##### Brittney Stayed 2 nights in Apr 2025 ### 8/10 Good #### RYOJI Feb 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very friendly and I had a good stay. ##### RYOJI Stayed 2 nights in Feb 2025 ### 4/10 Poor #### joseph Oct 12, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities For the price, i wasnt impressed. I had to wait 45 minutes after my check-in time because my room wasnt ready. The internet was good, but the TV was small. ##### joseph Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### John Mar 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and quiet, even with as many people there. Nice pool and easy beach access. ##### John Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Rodney Apr 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the location, the property and the staff were awesome. Good food, room rates are good we can walk everywhere cause everything is near. Parking was okay, cause we have to park across the street from the hotel so it’s kind of risky especially at night, there are risky drivers around the island so you’ll never know. ##### Rodney Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Samuel Sep 29, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location in Tumon. Very clean hotel with friendly staff. ##### Samuel Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Pam Sep 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful staff and beautiful views. ##### Pam Stayed 1 night in Sep 2023 ### 8/10 Good #### Colasita Sep 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff… nice and convenient for guests ##### Colasita Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Christopher Feb 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and beautiful iew ##### Christopher Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Aubrienne Dec 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick and smooth check in and check out process. All the staff were friendly and welcoming. The room was so great! Loved the kitchenette! Will definitely book this stay again! ##### Aubrienne Stayed 1 night in Dec 2024 ### 8/10 Good #### Jongyeol Jul 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean. and fantastic dinner buffet ##### Jongyeol Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Michael Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice ocean view. ##### Michael Stayed 1 night in Oct 2023 ### 6/10 Okay #### Hanna Sep 3, 2024 Liked: Staff & service, amenities Disliked: Cleanliness I stayed three days in family suite. The property cleanness was very poor but staff and location was good. ##### Hanna Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Hatsugai Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every staff of Lotte Hotel Guam was very kind and friendly. Most guests were Korean, but it doesn't matter. Also, it has three swimming pools, including one pool for kids, they were very exciting. Dinner of La Seine was very better than we imagined. It was my reccomendation!! Thank for your kindful service! ##### Hatsugai Stayed 4 nights in Mar 2025 ### 8/10 Good #### Catherine Apr 14, 2024 Liked: Cleanliness, staff & service Beautiful view and beach! Very friendly staff; nice bed and sheets; cold aircon, but a little loud; clean; good room set-up for family - good value. I would return. ##### Catherine Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Maureen Ann C May 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had oceanview and really enjoyed the view. Room was clean. Need a microwave in the room. ##### Maureen Ann C Stayed 1 night in May 2024 ### 6/10 Okay #### Eva L Estrada Jan 25, 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Room 812 It was a good experience, not too bad for an older hotel stay. Kids loved the pool. However the room 812, we stayed in smelled like a sewer. Every time the vent went on, it stunk. Since we only stayed a night, I decided to endure it. We did check out early at 9:30AM because the smell was so bad and unbearable for my family and I. ##### Eva L Estrada Stayed 1 night in Jan 2025 ### 8/10 Good #### Seonhong Sep 30, 2024 Liked: Cleanliness, amenities It was good to use swimming pool until late time. ##### Seonhong Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### EUI JUNG Oct 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's been almost a week after we came back from Guam. And let me tell you, our experience with Lotte hotel was way more than phenomenal!!! From the moment we walked in, we were welcomed by the amazing concierge,David. Ashley and Yebin at the front desk made sure we felt like we were at home. Especially Ashley, she really went above and beyond to make our first ever trip to Guam, FANTASTIC!!! She helped us with our room upgrade since my daughter wanted higher floor, and got us delicious birthday macarons. During our 1week stay, she made sure to check on us everytime we pass by the front desk. My daughter loves her and she still talks about Ashley. Yebin was also so friendly and thoughtful. I also want to give my special thanks to Sophie, Ethan, Jason and Andy at the front desk for taking care of our needs and always being so friendly and professional. As a former hotelier myself, this is the kind of a team that I want to have under my management Every one from front desk, concierge,deli, pool to house keeping was so friendly and helpful. Room was very specious and it had a beautiful ocean front view. We could see the unobstructed view of Tumon Beach. Things I requested when I was making the reservation such as bed guard, dehumidifier were in the room already. And we also asked for step stool, iron & ironing board, as well as drying rack. Never knew hotels carry drying rack but good thing they did since it was so convenient to dry our wet swimsuits and clothing items. ##### EUI JUNG Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Alexis Dec 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The housekeeping and porter staff were all excellent. They very polite and smiled at me...few people do that at our local hotels. I am local. That matters a lot. We also had our Public Health Party on December 9th...excellent! Thank you. ##### Alexis Stayed 2 nights in Dec 2023 ### 6/10 Okay #### SUN YOUNG Jun 22, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities All furnitures are very old. I dont expext it. However room condition is clean ##### SUN YOUNG Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Sharon Jan 19, 2025 Liked: Cleanliness, staff & service, amenities Staff were friendly and rooms were clean. First time staying at this hotel. We couldn’t figure out how to use the hot water until the next morning. We had AC troubles with the AC cause the room was hot (21C and tried to lower it). Staff came by to assist but the room was still hot throughout the night and we didn’t bother to call anymore. Apparently, if you increase the number on the thermo stat, the room gets colder. Only found that out the next morning when we checked out. ##### Sharon Stayed 1 night in Dec 2024 ### 8/10 Good #### Dongkwan Sep 17, 2023 Liked: Staff & service Disliked: Cleanliness beach front access! amazing! kids / baby themed rooms! what i didn't like is how access to the pool and beach is so difficult (can't use the entry on our side of the building and it has no instructions). the rooms were out dated and bugs all over the floors, lighting kept on going out showing signs of wear, shower room seemed like an old massage parlor. ##### Dongkwan Stayed 3 nights in Sep 2023 ### 8/10 Good #### Aleah Ashea May 30, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Our overall stay was enjoyable as we were there to attend an event. The staff at the event were really good and fast but I think that 2 or 3 more should have been staffed for more ease for the size of the event. The breakfast buffet at La Seine was really good. However, the place was obviously in need of some major renovation in the rooms. I had booked the family suite and some of the wooden furniture did need some replacing but our suite was clean & the beds were comfy. Only one of the AC vent grill seemed to have been missed during cleaning but it wasn't dark & dusty, just obviously looked different from the rest with newly settled dust. There was a slight sewage smell in the walkway to our room but thankfully, was not in our room itself (others in our group were not as lucky & had to change rooms). The pool opens at 9AM & the pool bar opens at 12PM, both should be open earlier as it would help guests make the most of their stay as having to get food/drinks from the Lounge/Deli was not convenient when already at the pool. Also, the manual way of receiving pool towels & wristbands should be updated.. Its not convenient if a guest forgets their card & is in the farther tower and has to go back for it.. Also, it would have been nice if I was given the option to choose between red or white wine for my complimentary bottle for my suite. It was not our first time staying at this hotel & we would still definitely go back again. ##### Aleah Ashea Stayed 1 night in May 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express & Suites Indio - Coachella Valley by IHG](https://www.expedia.ca/Palm-Springs-Hotels-Holiday-Inn-Express-Hotel-Suites-Indio.h7294748.Hotel-Information) > > [Hotels in Kingston](https://www.expedia.ca/Kingston-Hotels.d6057821.Travel-Guide-Hotels) > > [Hotels in Providenciales](https://www.expedia.ca/Providenciales-Hotels.d2822.Travel-Guide-Hotels) > > [Quality Inn Shelburne - Burlington](https://www.expedia.ca/Burlington-Hotels-Quality-Inn-Shelburne-Burlington.h282.Hotel-Information) > > [Hotels near Wilfrid Laurier University](https://www.expedia.ca/Wilfrid-Laurier-University-Hotels.0-l553248621563693743-0.Travel-Guide-Filter-Hotels) > > [Hotels in London](https://www.expedia.ca/Heathrow-Airport-Hotels.0-aLHR-0.Travel-Guide-Filter-Hotels) > > [APA Hotel Sugamo Ekimae](https://www.expedia.ca/Tokyo-Hotels-APA-Hotel-Sugamo-Ekimae.h13502327.Hotel-Information) > > [Hotels near Sandbanks Provincial Park](https://www.expedia.ca/Sandbanks-Provincial-Park-Hotels.0-l6292073-0.Travel-Guide-Filter-Hotels) > > [Condo Rentals Santa María Huatulco](https://www.expedia.ca/Santa-Maria-Huatulco-Condos.d6051926-aaCondos.Travel-Guide-Accommodation) > > [Le Westin Montréal](https://www.expedia.ca/Montreal-Hotels-Le-Westin-Montreal.h2400902.Hotel-Information) > > [Hotels in Whitehorse](https://www.expedia.ca/Whitehorse-Hotels.d4129.Travel-Guide-Hotels) > > [Hotel Floride Etoile](https://www.expedia.ca/Paris-Hotels-Hotel-Floride-Etoile.h10640.Hotel-Information) > > [Hotels in Downtown Toronto](https://www.expedia.ca/Downtown-Toronto-Toronto-Hotels.0-n6057934-0.Travel-Guide-Filter-Hotels) > > [Silversands Grenada](https://www.expedia.ca/St-Georges-Hotels-Silversands-Grenada.h27185568.Hotel-Information) > > [El Beso Adults Only At Ocean El Faro - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-El-Beso-Adults-Only-All-Inclusive.h33992050.Hotel-Information) > > [ANDAZ OTTAWA BYWARD MARKET, BY HYATT](https://www.expedia.ca/Ottawa-Hotels-Andaz-Ottawa-Byward-Market-A-Concept-By-Hyatt.h15259047.Hotel-Information) > > [Hotels in Labelle](https://www.expedia.ca/Labelle-Hotels.d6055434.Travel-Guide-Hotels) ### Flights > [Flights from Dorval (YUL) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yul/yvr/montreal-to-vancouver) > > [Flights from Hamilton (YHM) to Denver (DEN)](https://www.expedia.ca/lp/flights/yhm/den/hamilton-to-denver) > > [Flights from Mississauga (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) > > [Flights from Jeddah (JED) to Mississauga (YYZ)](https://www.expedia.ca/lp/flights/jed/yyz/jeddah-to-toronto) > > [Flights from Toronto, ON (YYZ-Pearson Intl.) to Tokyo (TYO-All Airports)](https://www.expedia.ca/lp/flights/yyz/tyo/toronto-to-tokyo) ### Cars > [Car rentals in King City](https://www.expedia.ca/Car-Rentals-In-King-City.d6024014.Car-Rental-Guide) ### Activities ### Packages ### General