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Holiday Inn Tacoma Mall by IHG

3.0 star property
Travelers find the perfect balance between entertainment and relaxation with nearby concerts and shows, followed by a refreshing swim in the pool or spa tub.

Choose dates to view prices

Located near the Tacoma Dome, Holiday Inn Tacoma Mall welcomes families with its indoor pool and spa tub. Enjoy live performances, American dishes at Toast to Toast Restaurant, or a casual coffee at the café. Staff are consistently praised for their helpfulness.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

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May 24 - May 25
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Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Tacoma Mall by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–11 PM.

How much does it cost to stay at Holiday Inn Tacoma Mall by IHG?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Tacoma Mall by IHG on May 24, 2026 start from CA $147, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Tacoma Mall by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Tacoma Mall by IHG?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Tacoma Mall by IHG?

Check-out is at noon.

Where is Holiday Inn Tacoma Mall by IHG located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Tacoma Mall, LeMay Car Museum, and Tacoma Dome. Museum of Glass and Greater Tacoma Convention and Trade Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 595 out of 1013 reviews
Rating 8 - Good. 222 out of 1013 reviews
Rating 6 - Okay. 99 out of 1013 reviews
Rating 4 - Poor. 46 out of 1013 reviews
Rating 2 - Terrible. 51 out of 1013 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was so kind.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carleen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy access from I5, clean
Stayed 1 night in Mar 2026
Verified

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay. Room was clean.
Stayed 1 night in Mar 2026
Verified

8/10 Good

John Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Front desk folks were great. Room was nice and the hotel restaurant was really great for breakfast.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Megan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean and the staff were great. Just an FYI - the walls were thin and you could hear traffic out on the freeway each night. It was pretty loud and definitely disturbed my sleep.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the restaurant. We had a problem with the keycard for our room and staff was prompt and efficient at resolving the issue. Our kids and grandkids enjoyed the pool. The rooms were very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Donetta

Liked: Cleanliness, amenities, property conditions & facilities
They made use feel welcomed amd gave us a great room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jymier

Liked: Cleanliness, property conditions & facilities
Great service clean room
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and staff was very attentive
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
Great room. Great little restaurant.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was big, pool was nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelseigh

Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice & the lounge is what we liked the most
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jerred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay at..clean and well maintained. Would stay again
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities
Clean room, pleasant staff, and the breakfast bar were awsome.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Carisa

Liked: Cleanliness
It was a pretty good stay. The pool was warm and pretty much empty. The room was clean and smelled good. It was NOT soundproof like it claims. Quite a bit of road noise and people in the halls
Stayed 2 nights in Mar 2026
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service
Room was nice and comfortable
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spotless and up to date, staff was always readily available!
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ashleyann

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great food choices, friendly and professional staff.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Travis

Liked: Staff & service
Not bad inexpensive place. Kind of run down. Restaurant in lobby is a great burger joint. Right off busy roadway. Lots of traffic noise.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alberta

Liked: Cleanliness, staff & service, amenities
Staff very friendly and helpful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Staff were super helpful. Rooms were clean and the cleaning staff did a great job.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. Very clean. Will try breakfast in the morning !
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, clean environment and nice service
Stayed 1 night in Oct 2025
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were exceptionally welcoming and friendly.
Stayed 1 night in Sep 2025