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Hotel XYZ

3.0 star property
Unwind with a drink at the poolside bar, indulge in a spa treatment, and enjoy convenient airport shuttle service at this downtown retreat.

Choose dates to view prices

Hotel XYZ in Downtown Tacloban offers a convenient base with practical amenities. Guests can enjoy the outdoor pool, schedule a massage at the onsite spa, and use the airport shuttle. The property provides free in-room WiFi, dry cleaning services, and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin Room

A modern reception area with a glass desk, a red chair, and a hanging light fixture.

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Fine Room Queen

A hotel room with a bed, a desk with a telephone, a chair, a TV, and large windows with curtains.

Fine Room Queen

  • Sleeps 2
  • Free WiFi

View all photos for Fine Room Twin

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Fine Room Twin

  • Sleeps 2
  • Free WiFi

View all photos for Fine Room Twin

Fine Room Twin

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Fine Room Queen

Fine Room Queen

Fine Room Queen

8.6 out of 10
Excellent
(14 reviews)
  • 184 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Fantastic Twin

Fantastic Twin

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Fantastic Queen

Fantastic Queen

Fantastic Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Fabulous Room

Fabulous Room

Fabulous Room

7.6 out of 10
Good
(4 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Twin Beds
  • Free WiFi
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About the area

Downtown Tacloban, a neighborhood in Tacloban, is home to Hotel XYZ. Balyuan Amphitheatre and Santo Niño Shrine and Heritage Museum are cultural highlights, and some of the area's landmarks include CAP Building and Stations of the Cross. Visit our Tacloban travel guide
Map
P. Zamora St., Tacloban, Leyte, 6500

What's nearby

  • CAP Building
    1 min walk - 0.2 km
  • Tacloban City Hall
    8 min walk - 0.7 km
  • Balyuan Amphitheatre
    10 min walk - 0.9 km
  • Madonna of Japan
    12 min walk - 1.0 km
  • Leyte Provincial Capitol
    12 min walk - 1.0 km

Getting around

  • Tacloban (TAC-Daniel Z. Romualdez)
    22 min drive

Restaurants

  • Jollibee
    2 min walk
  • Q Kitchen
    1 min walk
  • Janikka Food Center
    3 min walk
  • Bread Story Café
    3 min walk
  • Andok's
    3 min walk

About this property

Hotel XYZ

  • Hotel located in Downtown Tacloban
  • At Hotel XYZ, you can look forward to an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe
    • Luggage storage, concierge services, and smoke-free premises
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 56 rooms include comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
  • More amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • Daily housekeeping and desks

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Summit Hotel Tacloban
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  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 657 reviews
The price is CA $65
CA $77 total
includes taxes & fees
Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: PHP 595 for adults and PHP 297.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 595.00 for adults and PHP 297.50 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel XYZ pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel XYZ?

As of Jun 30, 2026, prices found for a 1-night stay for 2 adults at Hotel XYZ on Jul 31, 2026 start from CA $67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel XYZ?

Check-in start time: 3:00 PM; Check-in end time: noon. Early check-in is available for a fee of PHP 1000.00 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel XYZ?

Check-out is at noon. Late check-out is available for PHP 1000.00 (subject to availability).

Does Hotel XYZ provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–10 PM on request. A fee of PHP 500 per person applies.

Where is Hotel XYZ located?

Located in Downtown Tacloban, this spa hotel is within a 10-minute walk of CAP Building and Tacloban City Hall. Balyuan Amphitheatre and Madonna of Japan are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel XYZ Reviews

8.4

Very good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 243 out of 523 reviews
Rating 8 - Good. 170 out of 523 reviews
Rating 6 - Okay. 70 out of 523 reviews
Rating 4 - Poor. 30 out of 523 reviews
Rating 2 - Terrible. 10 out of 523 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Steven

Disliked: Staff & service
Most of the staff are rude and unprofessional. Service crews at fyzz restaurant are not good
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room for four people and breakfast was included which was amazing.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントの方に臨機応変に親身に対応をしていただいて、非常に充実した旅になった。ホテルに手配いただいたドライバーの方も本当に素晴らしかった。ホテルXYZのおかげでレイテ島の旅が楽しいものになりました。本当にありがとう。
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed room No. 506. I can clearly hear the voices of other guests in the hallway and room service through the gap in the door. The door should be replaced.
Stayed 5 nights in May 2026
Verified

8/10 Good

Scott

Liked: Cleanliness, amenities
Long delay more than an hour before our 2 rooms were available for check in. Front desk staff were less than forthcoming with keeping us informed about what was going on, to the point of being somewhat dishonest. Disappointing. I've stayed at xyz several times in recent years. This is the first time I've considered going elsewhere.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom door broken
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at Hotel XYZ Tacloban! The room was modern, spotless, and super comfortable—especially the bed. Great location with easy access to everything in Tacloban City. The staff were incredibly friendly and helpful, and the whole experience—from check-in to check-out—was seamless. Highly recommend and would definitely stay again! ⭐⭐⭐⭐⭐ X C V b
Stayed 1 night in Mar 2026
Verified

8/10 Good

Atsuko

Liked: Staff & service
Most staff are kind and their English is easy to understand. Restaurant is nice. It is good for your staying. Safely box in a room is not available.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness
Clean
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
As an American that had never seen real life cockroaches before, maybe I’m overly sensitive. Maybe it’s a common thing in the Philippines or in tacloban in particular? But we had to call staff for cockroaches in our room multiple times. And I’m a bit squeamish, so I didn’t sleep well at all. We booked the “fabulous” rooms. They have a queen bed upstairs and two twins downstairs. We also had a delayed check in. Several hours, because of some electrical issue? And I’m pretty sure I heard a rodent of some kind moving around in the rooms ceiling right over the bed. My wife laughed at me because she’s a tough cookie. Without the pests it would be quite a nice place. But I’ll never go back, thanks.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

James

Liked: Staff & service
Ok
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there and from the bed to the food to the hospitality was amazing the only issue would be parking because it’s located in downtown but other then that it was perfect by all means would so go there if ever in tacloban again
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

James

Liked: Cleanliness
Calling restaurant from the room. Did not go well.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kurt

Liked: Cleanliness
Für Philippinische Verhältnisse hervorragend! Ich wurde kostenlos geupgradet!!! Super wohl weil ich schon öfters dort war, trotzdem sehr angenehm.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Hiroyuki

Liked: Cleanliness, amenities, property conditions & facilities
スタッフは良く教育されていてサービスが良かった。
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Andrew

Liked: Amenities, property conditions & facilities
I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Edrian

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness
Is the pool open
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, amenities
The staff was so friendly and so courteous, our room was kept clean
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, amenities
We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
9th floor
Fantastic Room (6th floor room 610)
Fantastic room
Fantastic room 6th floor room 610
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Anthony

Liked: Amenities
The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

george Marj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all very good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Excellent Excellent
Stayed 1 night in Dec 2025