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The Ultimo

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Premium bedding, soundproofing, iron/ironing board, cribs/infant beds
Premium bedding, soundproofing, iron/ironing board, cribs/infant beds
Premium bedding, soundproofing, iron/ironing board, cribs/infant beds

Overview of The Ultimo

The Ultimo

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Parking available
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationWorld Square Shopping Centre6 min walk
  • Popular LocationHyde Park16 min walk
  • Popular LocationSEA LIFE Sydney Aquarium18 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)20 min drive

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About this area

Sydney

Located in Sydney's Chinatown neighborhood, The Ultimo is in the city center and near a metro station. Travelers eager for a bit of culture can stop by Capitol Theatre, while those who have shopping on the agenda may want to visit Paddy's Market and Market City. Looking to enjoy an event or a game? See what's going on at Sydney Cricket Ground or ANZ Stadium. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Paddy's Market - 3 min walk
  • Market City - 4 min walk
  • World Square Shopping Centre - 6 min walk
  • Hyde Park - 16 min walk
  • SEA LIFE Sydney Aquarium - 18 min walk

Getting around

  • Capitol Square Light Rail Station - 3 min walk
  • Sydney Central Station - 6 min walk
  • Sydney Airport (SYD) - 20 min drive

Restaurants

  • Haymarket Hotel — 3 min walk
  • It's time for Thai — 3 min walk
  • Passionflower — 3 min walk
  • Ramen Kan — 4 min walk
  • Takumi — 4 min walk

About this property

The Ultimo

4-star Sydney hotel in Chinatown, walk to Paddy's Market
This smoke-free hotel features self parking, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. All 95 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
The Ultimo offers 95 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Sydney hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 25 per night)
  • Offsite parking for AUD 25 per day; discounts available

Food and drink

  • Room service available

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Lithuanian
  • Russian
  • Spanish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Iron/ironing board
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
1 per room (up to 44 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night
  • Nearby parking fee: AUD 25 per day
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ultimo Hotel Sydney
Ultimo Hotel Haymarket
The Ultimo Hotel
Ultimo Haymarket
The Ultimo Haymarket
The Ultimo Hotel Haymarket

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 457 out of 974 reviews
5 - Excellent 47%
Rating 4 - Good. 400 out of 974 reviews
4 - Good 41%
Rating 3 - Okay. 89 out of 974 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 974 reviews
2 - Poor 2%
Rating 1 - Terrible. 8 out of 974 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise from the pub across the road was incredibly loud and continued throughout the night, finally ceasing at 5.45am. It resulted in a very poor night's sleep despite all windows being closed. A conversation with reception in relation to this was quickly shut down.
Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location... Room liked the decore, clean. Bed comfortable.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
This hotel was in a convenient location which made sightseeing in Sydney nice and easy. However we did face a lot of noise issues that dampened our overall experience. We were unfortunately situated right on top of a karaoke bar, but also had loud sudden thuds and noises that went on for more than half an hour from the room above us in the middle of the night and early hours of the morning which woke us up numerous times. This was brought to the staff's attention and we were informed there could have been kids jumping on bunk beds above us. The rooms are definitely not soundproofed well at all! Overall the price of the hotel reflects all this which is quite budget friendly but we won't be recommending or coming back.
Stayed 4 nights in Apr 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room, affordable
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good last minute booking for 4 after a night out. Staff were friendly and efficient in terms of communication and room service. Very modern almost hipster vibe to the hotel.
Stayed 1 night in Apr 2021