Swan Lake Tours and Activities

The room was very nice, the location was convent and the price was comparable to other hotel options. I do have a few complaint, one issue was the thermostats in the room. It was either running all the time and increasingly getting hot in the room at night even though I turned it down to 69. The other misfortune was the events on Wednesday Jan 27 and lack of what was going on at the hotel with the police presences, boarded up first floor and barricades out front. I felt if I was receiving texts to see how my stay was going, I surely should have received a text about the anticipated events taking place around the Graduate hotel ground along Washington street and front parking lot. Lastly, service in the Beacon was suboptimal. I waited over 20 minutes for a server to even approach me on Jan 26 and then when she did bring me a menu and took my order, she never once came back to see if I needed anything after bring the meal out from the kitchen. When I was ready for the bill, I again waited close to 20 minutes and finally asked the hostess if she could check me out.

Rooms were great and breakfast was delicious

Hot tub wasn’t working(freezing cold) and no robes in my room. Need bigger roller carts and cheaper or free parking. Other than that the room, view, amenities were excellent.