Svansjön Tours and Activities

There was not towel in the room

By far the worst check in experience I have had. I chose this place specifically because they advertised that there was parking available. When I arrive after a 12 hour drive, I find out that the parking they referred to is just street parking, where you need a specific app in order to pay. I obviously had a foreign SIM so was unable to download any apps. The woman I spoke to was also so rude. after driving around for almost an hour, I eventually had to leave and try and find somewhere with wifi to download the app. After all that, they wouldn't even accept UK licence plates. Honestly, such a nightmare, and not what you want at 9pm after a long day. Especially when I literally could have picked anywhere to stay... as long as there was parking available. Very misleading