Title: Holiday Inn Express Surabaya CenterPoint by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Surabaya CenterPoint by IHG Hotel with free breakfast, near Tunjungan Plaza ## Photo gallery for Holiday Inn Express Surabaya CenterPoint by IHG ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/4f7268b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast served, international cuisine](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/f4a57fd8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/803e0193.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/1f00f899.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Surabaya CenterPoint in Sawahan offers upscale comfort. Enjoy the breakfast buffet at Greet Room or relax at the coffee shop with in-room WiFi. The hotel features a gym, bar, and multilingual staff for a convenient stay. ## Reviews 8.6 Excellent ## Popular amenities - Gym - Bar - Parking included - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 3 - Dec. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 4 - Dec. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Standard Room (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 Queen Bed, City View (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, City View (with Free Breakfast) 7.6 Good 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Smoking, City View (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Smoking, City View (with Free Breakfast) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Room, 1 Queen Bed, Accessible (Wheelchair) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/0d5e820d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 Queen Bed, Accessible (Wheelchair) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds, Non Smoking, City View (Free Breakfast) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/e0e8d7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking, City View (Free Breakfast) 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 2 Twin Beds, Smoking, City View (Free Breakfast) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/e0e8d7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Smoking, City View (Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking, City View (with Free Breakfast) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 280 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Smoking, City View (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 280 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds (with Free Breakfast) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/e0e8d7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Standard Room, 1 Queen Bed, Smoking (with Free Breakfast) ![Room amenity](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/3822dce0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Smoking (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds, Smoking (with Free Breakfast) ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/e0e8d7d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Smoking (with Free Breakfast) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds TV Washer/dryer Premium bedding Hair dryer - 258 sq ft - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Holiday-Inn-Express-Surabaya-CenterPoint.h8114237.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Holiday-Inn-Express-Surabaya-CenterPoint.h8114237.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.26388%2C112.73083&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=R5tYAEW7HAnubx-cBdD1dcPx_Kk=) No. 54-58 Jalan Kedungdoro, Surabaya, East Java, 60251 #### What's nearby - Tunjungan Plaza \- 11 min walk \- 0.9 km - BG Junction \- 14 min walk \- 1.2 km - Grand City Surabaya \- 3 min drive \- 3.1 km - Surabaya Plaza Shopping Mall \- 3 min drive \- 3.0 km - Submarine Monument \- 4 min drive \- 3.0 km #### Getting around - Margorejo Station - 5 min drive - Surabaya Pasar Turi Station - 7 min drive - Surabaya (SUB-Juanda) - 42 min drive #### Restaurants - ‪Bebek Goreng Gandul - ‬2 min walk - ‪Sop Kaki Kambing Dua Saudara - ‬2 min walk - ‪Warung Gito - ‬1 min walk - ‪Porong indah - ‬2 min walk - ‪sari laut dan ikan bakar cak jas - ‬2 min walk ## About this property ### Holiday Inn Express Surabaya CenterPoint by IHG Upscale hotel near Tunjungan Plaza A free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Holiday Inn Express Surabaya CenterPoint by IHG. The on-site international cuisine restaurant, Greet Room, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. Other perks include: - Free self parking - A roundtrip airport shuttle (surcharge), a banquet hall, and meeting rooms - Multilingual staff, a 24-hour front desk, and a vending machine Room features All 236 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with showers and free toiletries - TVs with premium channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1a85ec44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/60000/54100/54048/1bcb2a92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Surabaya Grand Miram Surabaya Center - Pool - Hot tub - Spa - Kids pool 7.8 Good 84 reviews CA $44 CA $53 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=54048&PinnedHotelID=54048&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Limited onsite parking ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Greet Room ### Things to do - Gym ### Family friendly - In-room crib - In-room washer/dryer - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 1,927 square feet of conference space - Business center - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 16 floors - Banquet hall - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Free crib - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 17 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 300000.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4) - Rollaway bed fee: IDR 300000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Holiday Express Centerplaza Holiday Express Surabaya Centerplaza Holiday Inn Express Centerplaza Holiday Inn Express Surabaya Centerplaza Holiday Inn Express Surabaya Centerplaza Java Holiday Inn Express Surabaya CenterPlaza Hotel Holiday Inn Express CenterPlaza Hotel Holiday Inn Express Surabaya CenterPoint Hotel Holiday Inn Express CenterPoint Hotel Holiday Inn Express CenterPoint Inn Express CenterPoint Holiday Inn Express Surabaya CenterPoint Holiday Inn Express Surabaya CenterPoint by IHG Hotel Holiday Inn Express Surabaya CenterPoint an IHG Hotel Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Holiday Inn Express Surabaya CenterPoint by IHG Hotel Surabaya ## Frequently asked questions ### Is Holiday Inn Express Surabaya CenterPoint by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Express Surabaya CenterPoint by IHG? ### How much is parking? ### What time is check-in at Holiday Inn Express Surabaya CenterPoint by IHG? ### What time is check-out at Holiday Inn Express Surabaya CenterPoint by IHG? ### Does Holiday Inn Express Surabaya CenterPoint by IHG provide a shuttle to the airport? ### Where is Holiday Inn Express Surabaya CenterPoint by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Surabaya CenterPoint by IHG Reviews ## Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 60 8 - Good 69 6 - Okay 11 4 - Poor 2 2 - Terrible 4 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.0/10 Amenities ### 8.6/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Alvernia Jun 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities it was a good stay ##### Alvernia Stayed 4 nights in May 2025 ### 8/10 Good #### Elisabeth Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in the middle of the city The overall stay is good, the staffs are friendly and accomodating, the service is good, breakfast great. It just a tiny details like the pillows I think is a bit overdue, the shower head that keep falling down when I was showering. I choose this because it close to my parent house and there are arrays of choice foods around the hotel. Close to BG junction, TP and Tunjungan street. ##### Elisabeth Stayed 8 nights in Aug 2025 ### 8/10 Good #### KHAMIS NOORUL FADZLEE Jul 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city. ##### KHAMIS NOORUL FADZLEE Stayed 4 nights in Jul 2024 ### 8/10 Good #### Silvie May 25, 2024 Liked: Property conditions & facilities Good stay ##### Silvie Stayed 1 night in May 2024 ### 10/10 Excellent #### Takuo Aug 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel staff are excellent! The hotel staff react very quickly and correctly to my inquiry and request. Breakfast is also very nice. I would like to stay at this hotel again for my next business trip to Surabaya. ##### Takuo Stayed 6 nights in Jul 2024 ### 10/10 Excellent #### raymond May 17, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well located Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet. ##### raymond Stayed 1 night in May 2023 ### 6/10 Okay #### Allan Dec 23, 2023 Liked: Staff & service Tired hotel with noisy air conditioners and stained carpets. ##### Allan Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Roger Sep 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff Thank you very much Dwi & Roger 🙏🇮🇩🇺🇸 ##### Roger Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### rudy Feb 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Especially all the staff I came in contact with, all of them ##### rudy Stayed 1 night in Feb 2023 ### 10/10 Excellent #### HJ Dec 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities Love everthingelse except my room. Should have selected superior room rather than a standard one. The standard room I was assigned to seem to have depleted. No changing room because hotel was on busy week. Breakfast were awesomeeee. The resto even prepared us 'take away' brealfast ad we checked out during early hour of the morning (2 AM). Room service Excellent. ##### HJ Stayed 4 nights in Dec 2024 ### 2/10 Terrible #### damon Mar 5, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again. ##### damon Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Michael Apr 8, 2024 Liked: Cleanliness, property conditions & facilities, room comfort Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only ![](https://a.travel-assets.com/ugc/hotel-reviews/76AFEE89FB90CED3AD669F190B1625B91FF3C3F21712563913987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 1 night in Apr 2024 ### 6/10 Okay #### Verified traveller Dec 28, 2023 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### so so stay I have to say I picked that hotel because of the reviews. I was expecting something amazing, but that is not what I got. My room had the worst bed ever. We all left with body pain. The sink handle leaked, so every time I turned on the water the entire sink area got wet. The aircon was no good. It was either too hot or too cold. They messed up my room service order. The staff was very helpful and friendly. I will say the food was delicious. I enjoyed breakfast and the room service food was good, it just was not correct. ##### Verified traveller Stayed 2 nights in Dec 2023 ### 8/10 Good #### Cenk Oct 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wer in Surabaya eine Unterkunft für ein paar Nächte benötigt kann hier gerne verweilen. Sauber und guter Service ##### Cenk Stayed 3 nights in Sep 2024 ### 2/10 Terrible #### Junichi Mar 24, 2024 Disliked: Staff & service 禁煙ルームがタバコの匂いで満ちている ##### Junichi Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Line Jun 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bien Très pratique pour prendre l'avion ##### Line Stayed 1 night in Jun 2023 ### 8/10 Good #### Verified traveller Jun 9, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive ##### Verified traveller Stayed 2 nights in Jun 2021 ### 8/10 Good #### Verified traveller Jan 4, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay for short stay or transit. Staff was polite. ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### Verified traveller Mar 3, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good breakfast, the staff I had contact with knew very little English but overall very friendly. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 27, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room, cool view of the city, really nice Indonesian breakfast. ##### Verified traveller Stayed 1 night in Feb 2020 ### 8/10 Good #### Verified traveller Jan 27, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities aardig personeel zowel van de incheck balie als restaurant ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller Jan 8, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### High quality hotel Very clean hotel. The room is quiet and the Wi-Fi is very good. And you can stay at a very cheap price. The vending machine in the lobby was not working properly. Around the hotel is a downtown area and is not suitable for walking access. Overall, this is the most recommended hotel in Surabaya. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Yasu, Jakarta Jan 2, 2020 Disliked: Staff & service, amenities, property conditions & facilities Why even Refrigerator is not effective, we have to pay for Ice? Also Amenity is very poor. no hand towel, no cotton swab. ##### Yasu Stayed 3 nights in Dec 2019 ### 4/10 Poor #### Verified traveller Dec 26, 2019 Disliked: Staff & service #### Over rated hotel need improvements Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean. ##### Verified traveller Stayed 1 night in Dec 2019 ### 8/10 Good #### Verified traveller Oct 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities I didn’t like the massage personnel she had a smell and wasn’t nice ##### Verified traveller Stayed 4 nights in Oct 2019 ## Expedia's Latest Trends ### Hotels > [Hotels with a Lazy River in Caribbean](https://www.expedia.ca/Destinations-In-Caribbean-Hotels-With-A-Lazy-River.0-0-d6022969-tHotelswithaLazyRiver.Hotel-Filter-Destinations) > > [Millennium Place Marina](https://www.expedia.ca/Dubai-Hotels-Millennium-Place-Marina.h36378545.Hotel-Information) > > [Hotels in Vancouver South](https://www.expedia.ca/Vancouver-South-Vancouver-Hotels.0-n553248633981726261-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Belize](https://www.expedia.ca/Destinations-In-Belize-All-Inclusive-Hotel.0-0-d18-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Miramichi](https://www.expedia.ca/Miramichi-Hotels.d6141062.Travel-Guide-Hotels) > > [Hotels in Kenora](https://www.expedia.ca/Kenora-Hotels.d6127353.Travel-Guide-Hotels) > > [Hotels in Pattaya](https://www.expedia.ca/Pattaya-Hotels.d9514.Travel-Guide-Hotels) > > [Hotels near Alerus Center](https://www.expedia.ca/Alerus-Center-Hotels.0-l6087271-0.Travel-Guide-Filter-Hotels) > > [Hotels with Free Breakfast in Brandon](https://www.expedia.ca/Brandon-Hotels-Hotels-With-Free-Breakfast.0-0-d3902-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Puerto Rico](https://www.expedia.ca/Destinations-In-Puerto-Rico-All-Inclusive-Hotel.0-0-d148-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Flåm](https://www.expedia.ca/Flam-Hotels.d6024041.Travel-Guide-Hotels) > > [Caesars Palace](https://www.expedia.ca/Las-Vegas-Hotels-Caesars-Palace-Resort-Casino.h41245.Hotel-Information) > > [BestWestern Hotels in Whistler](https://www.expedia.ca/Whistler-Hotels-Best-Western.0-0-d4115--bBestWestern.Travel-Guide-Filter-Hotels) > > [ibis Styles Lisboa Centro Marquês de Pombal](https://www.expedia.ca/Lisbon-District-Hotels-Ibis-Styles-Lisboa-Centro-Marques-De-Pombal.h8852.Hotel-Information) ### Flights > [Flights from Hamilton (YHM) to Oshawa (YOO)](https://www.expedia.ca/lp/flights/yhm/yoo/hamilton-to-oshawa) > > [Flights from Miami (MIA) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/mia/pvr/miami-to-puerto-vallarta) > > [Flights from Cavan-Monaghan (YPQ) to Orlando (MCO)](https://www.expedia.ca/lp/flights/ypq/mco/peterborough-to-orlando) > > [Philippine Airlines](https://www.expedia.ca/Philippine-Airlines-Flights.cPR.Travel-Guide-Airlines) > > [Flights from Vancouver (YVR) to Edinburgh (EDI)](https://www.expedia.ca/lp/flights/yvr/edi/vancouver-to-edinburgh) ### Cars ### Activities ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Belize Vacations](https://www.expedia.ca/Belize.d18.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General