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GRAND EMPIRE PALACE HOTEL

3.0 star property

Choose dates to view prices

Located close to Tunjungan Plaza, GRAND EMPIRE PALACE HOTEL provides a free daily manager's reception, a coffee shop/cafe, and a conference center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Reviews

6.0 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Housekeeping
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About this property

GRAND EMPIRE PALACE HOTEL

  • Hotel near Tunjungan Plaza
  • Take advantage of a free daily manager's reception, a coffee shop/cafe, and a conference center at GRAND EMPIRE PALACE HOTEL. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • Other perks include:
    • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • Luggage storage, coffee/tea in the lobby, and concierge services
    • 25 meeting rooms
  • Room features
  • All 186 rooms offer comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
  • Extra amenities include:
  • Wardrobes/closets, daily housekeeping, and desks

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ibis Surabaya City Center
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8.2 out of 10, Very good, 92 reviews
The price is CA $25
CA $31 total
includes taxes & fees
Jun 8 - Jun 9
ibis Surabaya City Center
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Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 250000.0 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 100000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately IDR 100000 for adults and IDR 100000 for children
  • Self parking fee: IDR 10000 per stay
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Property Registration Number 83929125

We should mention

This property does not have elevators

Frequently asked questions

Is GRAND EMPIRE PALACE HOTEL pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at GRAND EMPIRE PALACE HOTEL?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at GRAND EMPIRE PALACE HOTEL on May 25, 2026 start from CA $33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for IDR 10000 per stay.

What time is check-in at GRAND EMPIRE PALACE HOTEL?

Check-in start time: noon; Check-in end time: 2:00 PM. Late check-in is available during limited hours.

What time is check-out at GRAND EMPIRE PALACE HOTEL?

Check-out is at noon.

Where is GRAND EMPIRE PALACE HOTEL located?

Located in Surabaya Center, this hotel is within a 10-minute walk of BG Junction and Tunjungan Plaza. Heroic Monument and Surabaya Grand Mosque are also within 1 mi (2 km). Surabaya Kota Station is 26 minutes by foot and Surabaya Pasar Turi Station is 16 minutes.

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Reviews

Reviews

6.0

6.0

Cleanliness

6.0

Amenities

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

6/10 Okay

Nur Zatil Aqmar

It"s an old hotel, but the bed is very comfortable
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Sitawati Maya

Stayed 3 nights in Feb 2023
Verified

4/10 Poor

Wimpie