You can look forward to an airport shuttle, a poolside bar, and concerts and live shows at Cascadas Family Resort. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Be sure to enjoy Spanish cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a coffee shop/cafe.
Located near the beach, Cascadas Family Resort is in Chaika, a neighborhood in Sunny Beach. Church of Saint Sophia and Nessebar Ethnographic Museum are cultural highlights, and some of the area's activities can be experienced at Dinevi Marina and Winery Hristis. Traveling with kids? Consider Action Aquapark and Luna Park. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Nessebar travel guide
Upscale family-friendly aparthotel located in Chaika
Consider a stay at Cascadas Family Resort and take advantage of an airport shuttle, a poolside bar, and concerts and live shows. Treat yourself to a massage, a facial, or a body treatment at the onsite spa. Be sure to enjoy Spanish cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks include:
10 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Supervised childcare (surcharge), meeting rooms, and concierge services
ATM/banking services, a vending machine, and smoke-free premises
Room features
All 220 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and espresso makers.
Yes, this property has 10 outdoor pools and a children's pool.
Is Cascadas Family Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is available for EUR 10 per day.
What time is check-in at Cascadas Family Resort?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Cascadas Family Resort?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Cascadas Family Resort provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 34 per vehicle applies.
Where is Cascadas Family Resort located?
This family-friendly Nessebar aparthotel is located near the beach, within a 15-minute walk of Action Aquapark and Sunny Beach. Luna Park and Platinum Casino are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Cascadas Family Resort Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8
Cleanliness
7.8
Location
6.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 20 out of 54 reviews
10 - Excellent
20
Rating 8 - Good. 20 out of 54 reviews
8 - Good
20
Rating 6 - Okay. 5 out of 54 reviews
6 - Okay
5
Rating 4 - Poor. 5 out of 54 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 54 reviews
2 - Terrible
4
Reviews
Verified review
8/10 Good
Elena
Sep 15, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice complex. A lot of beautiful swiming pools. Nice landscaping. Not far away from Black Sea. Only our one bedroom apartment had 1 mirror in the bathroom. Light in the bathroom was very bad, not bright enough. Overall was good. Will recommend it to friends and family.
Stayed 7 nights in Sep 2024
Verified review
2/10 Terrible
Alan
Jul 2, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Would definitely stay again
Stayed 7 nights in Jun 2023
Verified review
2/10 Terrible
Eylon
Aug 12, 2022
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Very bad hotel
Stayed 3 nights in Aug 2022
Verified review
4/10 Poor
saima
Sep 2, 2024
Disliked: Cleanliness
Really poor cleanliness - in 14 night my room or bathroom was no swept or cleaned once. Quick change of towels twice only in 2 weeks, 2 bed linen changes (2nd one after me calling continuously for 2 days). The poor service makes this at best a 2-3 star resort. Far from beach and the walk home after dark feels sketchy and unsafe.
Stayed 14 nights in Aug 2024
Verified review
4/10 Poor
Emma
Aug 14, 2022
Disliked: Cleanliness, room comfort, communication
Where are the maids !!
Just returned from a 2 week family holiday , we stayed in a two bedroom apartment. The room was big enough for 5 people but ! I don’t feel that one mirror in the whole apartment that was in the bathroom is adequate at all , I ended up using the toaster as a mirror for 2 weeks to put makeup on !!! I asked at reception if we could have another one put in , she just sort of smiled and shook her head ! The room didn’t get cleaned in the whole 2 weeks , everyone resorted to walking round in flip flops because the floor was that dirty and sandy . The bed sheets were not changed in the whole holiday , we only got fresh towels once when I asked at reception for some . We ran out of toilet roll twice again had to go ask at reception for this . The rubbish in our room got emptied twice , as you can imagine this is not ideal in the heat with the smell , we ended up buying some bin liners to bag the rubbish up and put on the corridor , this rubbish was still outside our room when we left 2 days later !!! In all the overall complex was ok , but the maid service and cleanliness leave a lot to be desired .
Jättenöjd! Riktigt prisvärt och så stort och fint.
Stayed 8 nights in Jun 2026
Verified review
10/10 Excellent
Monica
Aug 5, 2025
Liked: Cleanliness, room comfort, communication
Kjempe fint resort. Mange bassenger og aktiviteter. Kunne vært litt flinkere til å rengjøre vegger og terrasser, men seng, håndklær osv er fint.
Stayed 7 nights in Jul 2025
Verified review
6/10 Okay
Verified traveller
Aug 5, 2025
Disliked: Cleanliness, communication
Lägenhetshotell för barnfamiljer
Positivt: superbra AC, stort hotellområde med allt man önskar såsom restaurang, fint poolområde med olika typer av pooler för barn & vuxna. Mycket bra wifi på rummet. Helt okej kök med kyl & frys så man kan laga egen mat. Promenad till stranden ca 10 min med litet centrum.
Förbättring: städning var obefintlig på rummen utan att man behövde säga till. Mycket dålig sängkomfort. Frukosten är inte värd att betala för då det är väldigt dåliga alternativ och smaklöst. Överlag dålig attityd från personal på restaurangerna.
Stayed 10 nights in Jul 2025
Verified review
8/10 Good
Bent
Aug 5, 2024
Liked: Cleanliness, room comfort, communication
Familie ferie i Sunny Beach
Et kæmpe lukket område med lejligheder, restauranter, supermarkeder, pools parker m.m., alt sammen i et indhegnet område, som kun kan tilgås med de udleverede adgangs nøgler. Rent og flot, og fantastisk for en familie ferie.
Stayed 7 nights in Jul 2024
Verified review
8/10 Good
Verified traveller
Jul 19, 2024
Liked: Communication
Disliked: Cleanliness
Startet forferdelig, men endte veldig bra.
Veldig fine uteområder og godt tilpasset barnefamilier. Vi fikk et lite egnet og svært dårlig leilighet først, helt annet enn vi trodde vi bestilte. Ting var ikke i stand og ikke engang oppvask var tatt. Balkong var grodd igjen av grantrær og ingen mulighet å bruke. Fikk da oppgradert til en større og mye finere leilighet uten ekstra kostnad. Etter dette var oppholdet veldig bra, så pass på hva slags rom/leilighet man får.
Stayed 7 nights in Jul 2024
Verified review
8/10 Good
Solfrid
May 30, 2024
Liked: Room comfort, communication
Family resort
Hadde et kjempeflott opphold. Leide en fin studioleilighet med egen vaskemaskin på badet som var veldig grei å ta i bruk.
Eneste negative var at selv om det var i slutten av mai var det mye som ikke var åpnet både på resorten og rundt omkring i sunny Beach.
Stayed 8 nights in May 2024
Verified review
6/10 Okay
Nils Jørgen
Aug 11, 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Fikk ikke beholde rommet ut dagen som vi var lovet (mot betaling seff) dagen vi skulle reise hjem , utsjekk kl 12 , flyet gikk kl 24:00 altså mange mange timer uten rom med små barn , bra hotell etc men kommer Ikke tilbake.
Stayed 7 nights in Aug 2023
Verified review
8/10 Good
Alison
Sep 19, 2021
Liked: Room comfort
Disliked: Communication
Huge well maintained complex
Lovely big complex which was very well maintained
The family apartment was nice and modern it wasn’t fantastically clean but ok
There was no entertainment at all but we stayed from 5th /16th maybe it’s not in season but thought it would be
Restaurant was nice but miserable waitress
Security man also miserable
Cleaners were pleasant and reception too
Thought on checking in someone should take you to the block your in as it’s so big and confusing. But they just give you a map
Stayed 11 nights in Sep 2021
Verified review
10/10 Excellent
Verified traveller
Aug 11, 2021
Liked: Amenities, property conditions & facilities, communication
The property absolutely amazing..only down fall was there 9 nights and not once where our bed sheets changed..and had to ask for a cleaner to bring clean towels..
Stayed 1 night in Aug 2021
Verified review
10/10 Excellent
Verified traveller
Aug 6, 2021
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alles sehr gut. Freundliches Personal. Unsere Kinder Waren sehr glücklich.
Stayed 3 nights in Aug 2021
Verified review
6/10 Okay
Verified traveller
Jul 26, 2021
Liked: Room comfort
Disliked: Cleanliness, communication
overcrowded, poor service, poor location
staff does not speak Bulgarian or English. Rooms are not in a great condition. The hotel was also unable to provide us with the room we paid for
Stayed 4 nights in Jul 2021
Verified review
8/10 Good
jaoued
Jul 24, 2021
Liked: Cleanliness, room comfort, communication
Appart hotel sympathique Bonne découverte +++
Bon sejour bonne découverte appartement bien équipée ++
Stayed 1 night in Jul 2021
Verified review
10/10 Excellent
Florianne
Jul 19, 2021
Liked: Cleanliness, room comfort, communication
Très bel hôtel où nous avons passé de super vacances en famille.
Les piscines sont très belles et le bar piscine sympathique.
De plus le resto de l hôtel est qualitatif et varié .
Nous recommandons vivement ce lieu.
Stayed 10 nights in Jul 2021
Verified review
8/10 Good
Tarik
Aug 17, 2020
Liked: Cleanliness, room comfort
L’hôtel est superbe mais le personnel pas du tout réactif. Le cascadas reste tout de même un très bon choix pour une famille.
Après une arrivée un peu laborieuse pour cause d inondation dans la salle de bain et personne pour venir réparer et nettoyer notre séjour fut tout de même très agréable. L hôtel est parfaitement entretenu ainsi que les équipements
Very beautiful and big resort. Big and clear pools. Very green area. Every morning in the pool was aerobics. The breakfast menu was poor. For children animations and playground area. Large and clean rooms.
Don't get close ! be careful ! from outside it looks very nice and maintained but the rooms were neglected and miserable, the simplest beds, the mattresses dirty, we ordered 4 nights, they didn't even changed towels,
they said the cleaners were busy and they did not have time, the apartment was dark, they changed 5 lamps 1 day after we ask them.
We even ordered a suite for 4, we got one room with a double bed and a sofa with a 50 cm wide balcony, a joke not balcony, we were told to cancel reservation when you can't cancel in the last day.
Hotels/Expedia not care from the conditions, the pictures lie.
Good breakfast, beautiful pools but no service, D I R T Y, neglect, arguing with us about toilet paper.
WI-FI is very weak, disconnect when passing room.
Caution, do not order.
Trots att personalen hade svårt att förstå och göra sig förstådda på engelska så försökte de och gjorde verkligen sitt bästa för att göra vistelsen så bra som möjligt för oss gäster. Det finns allt som man kan tänkas behöva på området. Barnen älskade variationen av pooler på området, det fanns ett gym och olika aktivitetspass man kunde gå på. Det tog cirka 10 minuter att gå ner till havet och strandpromenaden.